BigBasket Bangalore / Bengaluru Senior Customer Service Associate Salaries by 7 Employees (Updated 2025)

2 - 5 years exp.

₹2.1 Lakhs - ₹3.1 Lakhs

Salary of majority employees

29% less than the average Senior Customer Service Associate Salary in Internet Companies for 2 - 5 years of experience

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Last Updated: 24 Dec 2023

Companies similar to BigBasket for Senior Customer Service Associate in Bangalore / Bengaluru

BigBasket Senior Customer Service Associate Salary

2 - 5 years exp. (7 salaries)

₹2.1 L/yr - ₹3.1 L/yr

Company name	Avg Annual Salary	Open Jobs
Swiggy Senior Customer Service Associate Salary 2 - 5 years exp. (3 salaries)	₹3 L/yr - ₹7 L/yr 92% more
Amazon Senior Customer Service Associate Salary 2 - 9 years exp. (6 salaries)	₹2 L/yr - ₹3.5 L/yr 43% more
Login to view exact salary
Reliance Retail Senior Customer Service Associate Salary 2 - 7 years exp. (3 salaries)	₹2 L/yr - ₹2.5 L/yr 17% less
Amazon Development Centre India Senior Customer Service Associate Salary 1 - 3 years exp. (4 salaries)	₹2.4 L/yr - ₹3.6 L/yr 39% more
Firstsource Solutions Senior Customer Service Associate Salary 1 - 9 years exp. (227 salaries)	₹1.2 L/yr - ₹5.6 L/yr 28% more

Senior Customer Service Associate salary at BigBasket ranges between ₹2.1 Lakhs to ₹3.1 Lakhs per year for employees with experience between 2 years to 5 years. Salary estimates are based on 7 latest salaries received from various employees of BigBasket.

Experience wise BigBasket Senior Customer Service Associate salaries in Bangalore / Bengaluru

Last Updated: 24 Dec 2023

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹0.9 L/yr - ₹2.7 L/yr
3 years (AmbitionBox Estimate)	₹1 L/yr - ₹2.9 L/yr
Login to view exact salary
4 years (3 salaries)	₹1 L/yr - ₹3 L/yr
5 years (AmbitionBox Estimate)	₹1.1 L/yr - ₹3.1 L/yr

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Salary related reviews for BigBasket

Customer Support Executive in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 05 Jun 2023

4.0

for Salary and Benefits

Likes

Salary on time , job security till ur performance good. For students it's best company to work shift are flexible. If good in process will get work from home.

Salary - Good

+2 more

Dislikes

*No ontime support, *No team play ,team leader only do partiality among agents like why to support other team . *High call flow for inbound not even a sec gets idel mrng and evng , afternoon Little ideal *No breaks for food shd ask before 1hour. * No appraisal *No rotational weekoff ,it's fixed 1 day and 6 days working and no more changes can be done.

Skill development - Poor

+3 more

Senior Associate in Pune

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 02 May 2022

1.0

for Salary and Benefits

Likes

There is no good thing.

Dislikes

There is no work life. During interview they said for girls shift time is morning now suddenly they change shift without information also salary is very low and appraisal is so so. Also now a days they pressure there employee to work after shift.

Salary - Bad

+6 more

Team Manager in Kerala

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 13 Jul 2023

1.0

for Salary and Benefits

Likes

On-time Salary will get, without any delay

Dislikes

1. Managers are unprofessionals. 2. Unprofessional working culture 3. Overtime duty more than 14+hr without any benefits. 4. No Proper training 5. Not Organized & No good working structure Everyone coming without any shift time ,doing some work and going late night. 6. No Idea for Ops. 7. No Management Skill. Personal experience: If you want peace, work satisfaction,good salary, appreciation,work-life balance don't work with this company.🙏

Salary - Bad

+6 more

Team Lead in Guntur Kakani Road Auto Nagar

Other Department

5.0

• posted on 13 Jan 2022

5.0

for Salary and Benefits

Likes

Bigbasket is a largest digital marketing this is helpful is old age people s is order in our home the deleviry boy go the coustamer near home give to a coustmer

Salary - Excellent

+6 more

Dislikes

This is simply work and somtime s preshar and best salary give the company mostly is See the experience candidate s is give a prey arty finally this is the Excellent company

Customer Service Executive in Tin Factory

Customer Service Department

4.0

• posted on 09 Aug 2022

2.0

for Salary and Benefits

Likes

Most of the higher management is kind. If you do your work no one questions you.

Work satisfaction - Good

+1 more

Dislikes

...r of tickets and ask to maintain around 17 parameters such as aht, quality etc.. The salary is very less and we can rarely see hikes. Just like daily wage ppl they increase 500 to 1000rs per annum.

Salary - Poor

+2 more

see more salary related reviews

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fathersahaab

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AmbitionBox

New Job, Higher Pay, Now I’m Feeling Awkward

I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!

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BigBasket Senior Customer Service Associate Salary FAQs

What is the salary of Senior Customer Service Associate at BigBasket Bangalore / Bengaluru?

Senior Customer Service Associate salary at BigBasket in Bangalore / Bengaluru ranges between ₹2.1 Lakhs to ₹3.1 Lakhs for experience between 2 years to 5 years. According to our estimates it is 29% less than the average Senior Customer Service Associate Salary in India. Salary estimates are based on 7 latest salaries received from various employees of BigBasket Bangalore / Bengaluru.

How does the salary of a Senior Customer Service Associate at BigBasket Bangalore / Bengaluru compare with the average salary range for this job?

The average salary of a Senior Customer Service Associate at BigBasket is 29% less than the average salary of a Senior Customer Service Associate in Bangalore / Bengaluru. To know exact salary insights, login to view.

Which similar companies are paying more than BigBasket to a Senior Customer Service Associate in Bangalore / Bengaluru?

Swiggy Senior Customer Service Associate Salary - ₹3.0 Lakhs to ₹7.0 Lakhs per year
Amazon Senior Customer Service Associate Salary - ₹2.0 Lakhs to ₹3.5 Lakhs per year
Amazon Development Centre India Senior Customer Service Associate Salary - ₹2.4 Lakhs to ₹3.6 Lakhs per year
Firstsource Solutions Senior Customer Service Associate Salary - ₹1.2 Lakhs to ₹5.6 Lakhs per year

What is the salary of a Senior Customer Service Associate in companies similar to BigBasket in Bangalore / Bengaluru?

Reliance Retail Senior Customer Service Associate Salary - ₹2.0 Lakhs to ₹2.5 Lakhs per year

What is the estimated take home salary of a Senior Customer Service Associate at BigBasket in Bangalore / Bengaluru?

The estimated take-home salary of a Senior Customer Service Associate at BigBasket ranges between ₹16,757 per month to ₹18,469 per month in Bangalore / Bengaluru. The take-home salary calculation is based on the average BigBasket Senior Customer Service Associate salary in India which ranges between ₹2.1 Lakhs to ₹3.1 Lakhs per year for employees with experience between 2 years to 5 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Service Associate at BigBasket in Bangalore / Bengaluru?

According to AmbitionBox, 100% of the BigBasket Senior Customer Service Associates in Bangalore / Bengaluru reported a notice period of 1 Month.This is based on 2 responses on AmbitionBox in last 2 years.

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BigBasket Senior Customer Service Associate Salaries in Bangalore / Bengaluru

BigBasket Senior Customer Service Associate salary in Bangalore / Bengaluru ranges between ₹2.1 Lakhs to ₹3.1 Lakhs with an average annual salary of ₹. Salary estimates are based on 7 BigBasket latest salaries received from various employees of BigBasket.

BigBasket Senior Customer Service Associate salaries in Bangalore / Bengaluru

Companies similar to BigBasket for Senior Customer Service Associate in Bangalore / Bengaluru

Latest annual salaries shared by BigBasket Senior Customer Service Associate in Bangalore / Bengaluru

Experience wise BigBasket Senior Customer Service Associate salaries in Bangalore / Bengaluru

Similar Designation salaries in BigBasket

Salary related reviews for BigBasket

Customer Support Executive in Bangalore / Bengaluru

Senior Associate in Pune

Team Manager in Kerala

Team Lead in Guntur Kakani Road Auto Nagar

Customer Service Executive in Tin Factory

BigBasket Senior Customer Service Associate Salary FAQs

Tell us how to improve this page.