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3.9

based on 4.5k Reviews

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Ghaziabad
Customer Success, Service & Operations

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BigBasket Customer Success, Service & Operations Department Salaries in Ghaziabad (Updated 2025)

based on 22 latest salaries
Designation Avg Annual Salary Open Jobs

Store Manager

7 - 14 years exp. · Ghaziabad (6 salaries)
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₹4.6 L/yr - ₹6.3 L/yr

1 job opening

Data Entry Operator

2 - 3 years exp. · Ghaziabad (3 salaries)
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₹2.4 L/yr - ₹3 L/yr

1 job opening

Operations Controller

2 - 6 years exp. · Ghaziabad (3 salaries)
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₹2.5 L/yr - ₹4 L/yr

Pricing Analyst

4 - 8 years exp. · Ghaziabad (3 salaries)
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₹3.7 L/yr - ₹4.8 L/yr

Senior Team Leader

5 years exp. · Ghaziabad (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.8 L/yr

Zonal Head

17 years exp. · Ghaziabad (AmbitionBox Estimate)
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₹16.2 L/yr - ₹20.7 L/yr

Senior Associate

5 years exp. · Ghaziabad (AmbitionBox Estimate)
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₹2.5 L/yr - ₹2.9 L/yr

HUB Manager

8 years exp. · Ghaziabad (AmbitionBox Estimate)
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₹5 L/yr - ₹6.8 L/yr

Store Supervisor

7 years exp. · Ghaziabad (AmbitionBox Estimate)
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₹2.6 L/yr - ₹3.4 L/yr

2 job openings

Senior Executive

8 - 9 years exp. · Ghaziabad (AmbitionBox Estimate)
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₹4.1 L/yr - ₹6 L/yr

Last Updated: 20 Jan, 2025

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a senior quality lead
Help me with in hand salary
Hi All, I'm so much confused in calculating my in hand salary by excluding the variable pay. Anyhow variable pay will have 30% tax directly on it. So by excluding If I calculate my monthly inhand using old and as well as new regime of 2025. I don't know which one to choose and which is best for me. Currently 80C is 1.5lakhs and 80D is 50k and Rent paid was around 75k help me to calculate in hand as per the above assumptions
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Salary related reviews for BigBasket

3.4

Rated by 6 employees for salary & benefits

Store Incharge in Mohali

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 17 Oct 2023
1.0
 for  Salary and Benefits

Likes

Bigbasket is a customer oriented company and satisfaction of customer is main agenda of bigbasket and bigbasket can you everything to satisfy the customer

read more

Dislikes

Bigbasket is not good for carrier growth. I have joined as a Business Development Manager for T4 LOB in Bigbasket but after 11 month company and management has asked for the resignation due to cost cutting with only one month compensation. I have asked for the 2 months compensation but they denied. After that company has shift me in the new LOB that is BBNOW. In Bigbasket Job Security is Zero and Employee benefits are zero.

read more
  • Salary - Bad
    • +6 more

Customer Support Executive in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 05 Jun 2023
4.0
 for  Salary and Benefits

Likes

Salary on time , job security till ur performance good. For students it's best company to work shift are flexible. If good in process will get work from home.

read more
  • Salary - Good
    • +2 more

Dislikes

*No ontime support, *No team play ,team leader only do partiality among agents like why to support other team . *High call flow for inbound not even a sec gets idel mrng and evng , afternoon Little ideal *No breaks for food shd ask before 1hour. * No appraisal *No rotational weekoff ,it's fixed 1 day and 6 days working and no more changes can be done.

read more
  • Skill development - Poor
    • +3 more

Delivery Boy in New Delhi

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 15 Aug 2023
4.0
 for  Salary and Benefits

Likes

Salary is good but safety is first on highway road

  • Salary - Good
    • +1 more

Dislikes

Due to delivery If any product has been damaged by mistake so company say's delivery boy will pay amount of product who have damaged this is worst thing.

read more
  • Job security - Poor
    • +1 more

Inventory Controller in Chennai

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 20 May 2023
5.0
 for  Salary and Benefits

Likes

Yes, we can learn the process & Salary wise, very good.

  • Salary - Excellent
    • +1 more

Dislikes

The Person only can survive, who will tolerate & Manage the ultimate Pressure & Politics those can join in Bigbasket. Finally the one who worked in BB, They can work wherever.

read more
  • Work-life balance - Poor

Operation Controller (Last Mile Operation) in Guwahati

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 05 Mar 2024
3.0
 for  Salary and Benefits

Likes

Salary credited on time

  • Job security - Good

Dislikes

Worst work culture, specially wrong people are referred & hired from other field who doesn’t have the knowledge & experiences in logistics. Poor support and alot of politics. Average working hour goes from 12-15 hours on a regular basis. Operation manager is not skilled & doesn’t have the experience in B2C department and also a worst person. Challenges never ends in B2C department.

read more
  • Skill development - Bad
    • +4 more
see more salary related reviews

BigBasket interview questions by designations

Business Development Executive (17)Shift Incharge (14)Operations Controller (9)HR Executive (9)
View all 315 interview experiences

Know more about BigBasket Ghaziabad

More about working at BigBasket
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BigBasket Salary FAQs

How much does BigBasket pay per year?
The average BigBasket salary ranges from approximately ₹0.1 Lakh to ₹1.7 Lakh per year for a MHE Operator , Reach Track Operator , Oder Picker Operator and ₹31 Lakhs to ₹82 Lakhs per year for a Principal Engineer. Salary estimates are based on 22 BigBasket salaries received from various employees of BigBasket. BigBasket employees rate the overall salary and benefits package 3.4/5 stars.
What is the highest salary in BigBasket?
The highest-paying job at BigBasket is a Principal Engineer with a salary of ₹31 Lakhs to ₹82 Lakhs per year. The top 10% of employees earn more than ₹9.15 lakhs per year. The top 1% earn more than a whopping ₹32.27 lakhs per year.
What is the minimum salary in BigBasket?
Minimum salary at BigBasket depends on the role you are applying for. For Associate the minimum salary is ₹1 Lakh to ₹3 Lakhs per year, and for Customer Support Executive the minimum salary is ₹1.7 Lakh to ₹3.8 Lakhs per year and so on.
What is the salary package for freshers in BigBasket?
The average salary at BigBasket for freshers varies from ₹1 Lakh to ₹3 Lakhs per year for Associate and ₹9 Lakhs to ₹11 Lakhs per year for Software Developer.
What is the notice period at BigBasket in Customer Success, Service & Operations Department in Ghaziabad?
According to AmbitionBox, 58% of the BigBasket employees in Customer Success, Service & Operations Department in Ghaziabad reported a notice period of 1 Month, 42% reported a notice period of 15 days or less.This is based on 24 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at BigBasket , Ghaziabad is INRunlock blur . Salary estimates are based on 22 BigBasket latest salaries received from various employees of BigBasket.

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