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3.9

based on 4.3k Reviews

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BigBasket Customer Satisfaction Manager salaries in India

Annual salary range
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₹3.1 Lakhs - ₹3.9 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
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Last Updated: 5 Mar 2023

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Customer Satisfaction Manager salary at BigBasket ranges between ₹3.1 Lakhs to ₹3.9 Lakhs per year for employees with 12 years of experience. Salary estimates are based on 1 latest salaries received from various employees of BigBasket.

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Salary related reviews for BigBasket

Customer Support Executive in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 05 Jun 2023
4.0
 for  Salary and Benefits

Likes

Salary on time , job security till ur performance good. For students it's best company to work shift are flexible. If good in process will get work from home.

read more

Dislikes

*No ontime support, *No team play ,team leader only do partiality among agents like why to support other team . *High call flow for inbound not even a sec gets idel mrng and evng , afternoon Little ideal *No breaks for food shd ask before 1hour. * No appraisal *No rotational weekoff ,it's fixed 1 day and 6 days working and no more changes can be done.

read more

Senior Associate in Pune

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 02 May 2022
1.0
 for  Salary and Benefits

Likes

There is no good thing.

Dislikes

There is no work life. During interview they said for girls shift time is morning now suddenly they change shift without information also salary is very low and appraisal is so so. Also now a days they pressure there employee to work after shift.

read more

Customer Service Executive in Tin Factory

Customer Service Department

4.0
  •  posted on 09 Aug 2022
2.0
 for  Salary and Benefits

Likes

Most of the higher management is kind. If you do your work no one questions you.

Dislikes

...r of tickets and ask to maintain around 17 parameters such as aht, quality etc.. The salary is very less and we can rarely see hikes. Just like daily wage ppl they increase 500 to 1000rs per annum.

read more

Customer Service Executive in Kolkata

Procurement & Supply Chain Department

5.0
  •  posted on 08 Apr 2021
5.0
 for  Salary and Benefits

Likes

...ronment and culture. Teammates are supportive and the management is transparent. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

read more

Dislikes

I hv no bad experience in this company

Senior Associate in Greater Noida

Administration & Facilities Department

5.0
  •  posted on 31 Dec 2020
4.0
 for  Salary and Benefits

Likes

Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good,

read more

Dislikes

Salary is decent but carrer groth is slow.

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1w (edited)
a senior quality lead
Offer letter - Accepted
Hi, I'm currently drawing a salary of 27.7 (25.3 is fixed) LPA in my current organization and I got a new offer for 39LPA (33.3 is fixed and 1L joining bonus total 40) I'm almost going to complete by 2 years in my current organization and overall I have 11 years experience as QA. How do you rate this salary jump?
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BigBasket Customer Satisfaction Manager salary in India ranges between ₹3.1 Lakhs to ₹3.9 Lakhs. This is an estimate based on latest salaries received from employees of BigBasket.