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Bharat Sanchar Nigam

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3.9

based on 907 Reviews

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Customer Success, Service & Operations

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Bharat Sanchar Nigam Customer Success, Service & Operations Department Salaries in India

based on 213 latest salaries
Designation Avg Annual Salary Open Jobs

Customer Service Executive

0 - 3 years exp. (10 salaries)
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₹1.1 L/yr - ₹2.2 L/yr

Customer Care Executive

0 - 4 years exp. (5 salaries)
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₹1.2 L/yr - ₹3 L/yr

Junior Engineer

1 - 6 years exp. (5 salaries)
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₹4.5 L/yr - ₹6.8 L/yr

Sub Divisional Engineer

16 - 18 years exp. (4 salaries)
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₹15 L/yr - ₹21 L/yr

Starting your career? Discover Bharat Sanchar Nigam fresher salaries in India

Broadband Engineer

2 - 4 years exp. (3 salaries)
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₹2 L/yr - ₹2.2 L/yr

Customer Service Associate

1 - 2 years exp. (3 salaries)
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₹1.8 L/yr - ₹2.1 L/yr

Junior Telecom Officer

6 - 14 years exp. (3 salaries)
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₹7.6 L/yr - ₹11 L/yr

Team Lead Operations

5 - 8 years exp. (3 salaries)
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₹1.5 L/yr - ₹2.1 L/yr

BPO Executive

1 - 2 years exp. (3 salaries)
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₹1.1 L/yr - ₹2.6 L/yr

Network Engineer Specialist

2 - 4 years exp. (3 salaries)
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₹3.6 L/yr - ₹4.6 L/yr

Calling Agent

1 - 2 years exp. (3 salaries)
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₹1 L/yr - ₹1.1 L/yr

Back Office Operator

6 - 7 years exp. (AmbitionBox Estimate)
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₹4.7 L/yr - ₹6 L/yr

Optical Fiber Engineer

3 - 4 years exp. (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

BPO Associate

5 - 6 years exp. (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Costumer Service

2 - 3 years exp. (AmbitionBox Estimate)
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₹1.6 L/yr - ₹2.1 L/yr

Accounts Officer

10 - 11 years exp. (AmbitionBox Estimate)
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₹8 L/yr - ₹10.5 L/yr

Back Office Staff

4 - 5 years exp. (AmbitionBox Estimate)
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₹1.3 L/yr - ₹1.7 L/yr

Technical Assistant

1 - 3 years exp. (AmbitionBox Estimate)
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₹1.1 L/yr - ₹1.2 L/yr

Graduate Trainee

1 - 2 years exp. (AmbitionBox Estimate)
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₹1.1 L/yr - ₹1.4 L/yr

Deputy Manager

11 - 12 years exp. (AmbitionBox Estimate)
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₹8 L/yr - ₹11.4 L/yr

Last Updated: 16 Feb, 2025

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Salary related reviews for Bharat Sanchar Nigam

3.3

Rated by 89 employees for salary & benefits

Calling Agent in Ahmedabad

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 16 Jun 2023
1.0
 for  Salary and Benefits

Likes

I Fill very well because all staff member good behave with me and help to solve querry any time any work related . This the my first job and i am really very happy to work there and i got some knowledge about Simcard.

read more
  • Work satisfaction - Excellent
    • +1 more

Dislikes

Some people work there they said the work in the calling agent but not groww salary so this is the one of the reason to give i only 1 star rating.

read more
  • Salary - Bad
    • +2 more

Assistant General Manager in Kolkata

Customer Success, Service & Operations Department

4.0
  •  posted on 26 Sep 2019
2.0
 for  Salary and Benefits

Likes

...ng scope is enough in BSNL. Lack of work distribution and work culture observed. Career growth , appraisal , salary etc. are not satisfactory but job security is more. Work life balance is good.

read more
  • Skill development - Excellent
    • +3 more

Dislikes

Salary , Career progress , appraisal , opportunities etc are not satisfactoty

read more
  • Salary - Poor
    • +1 more

Senior Customer Service Executive in Patna

Customer Success, Service & Operations Department

5.0
  •  posted on 06 Nov 2017
5.0
 for  Salary and Benefits

Likes

I m in Call Center of BSNL (A.A.Infotech pvt.Ltd.This company full fill with all latest and advanced technology.I love the fact that I am a part of this Company.This company was awarded with Best Call Center in Bihar of 4consecutive years.

read more
  • Salary - Excellent
    • +6 more

Dislikes

Compensation is decent,Sometimes the work pressure is very high. I have to work 10-12 hours staright in a day.

read more

BSNL in Bangalore / Bengaluru

Customer Success, Service & Operations Department

4.0
  •  posted on 02 Nov 2021
4.0
 for  Salary and Benefits

Likes

Good work environment and culture chilling company policies are good, appraisals give good salary hike bonus every year

read more
  • Salary - Good
    • +6 more

Dislikes

There is a lot of politics and the management doesn't address issues. On the job training is not given to new joinees

Junior Accounts Officer in Kolkata

Full Time

 · 

Finance & Accounting Department

1.0
  •  posted on 25 Nov 2024
1.0
 for  Salary and Benefits

Likes

Work life balane Industrial Government Dearness Allowance timely Executive pay scale change every 5 years

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  • Job security - Good
    • +1 more

Dislikes

Top Management has no clue of what to do No pay revision for last 17 years Central Government neglected giving preference to private operators Non executive have no work and do too much union baji.

read more
  • Salary - Bad
    • +3 more
see more salary related reviews

Bharat Sanchar Nigam interview questions by designations

Intern (4)Trainee (3)Accounts Officer (2)Customer Care Executive (2)
View all 39 interview experiences
More about working at Bharat Sanchar Nigam

Bharat Sanchar Nigam Salary FAQs

How much does Bharat Sanchar Nigam pay per year?
The average Bharat Sanchar Nigam salary ranges from approximately ₹0.6 Lakh to ₹1 Lakh per year for a Calling Agent and ₹14 Lakhs to ₹45 Lakhs per year for a Chief General Manager. Salary estimates are based on 213 Bharat Sanchar Nigam salaries received from various employees of Bharat Sanchar Nigam. Bharat Sanchar Nigam employees rate the overall salary and benefits package 3.3/5 stars.
What is the highest salary in Bharat Sanchar Nigam?
The highest-paying job at Bharat Sanchar Nigam is a Chief General Manager with a salary of ₹14 Lakhs to ₹45 Lakhs per year. The top 10% of employees earn more than ₹15 lakhs per year. The top 1% earn more than a whopping ₹30 lakhs per year.
What is the minimum salary in Bharat Sanchar Nigam?
Minimum salary at Bharat Sanchar Nigam depends on the role you are applying for. For Data Entry Operator the minimum salary is ₹1 Lakh to ₹4.5 Lakhs per year, and for Network Engineer the minimum salary is ₹1.3 Lakh to ₹8.2 Lakhs per year and so on.
What is the salary package for freshers in Bharat Sanchar Nigam?
The average salary at Bharat Sanchar Nigam for freshers varies from ₹1 Lakh to ₹1.1 Lakh per year for Apprentice Trainee and ₹1 Lakh to ₹3 Lakhs per year for Intern.
What is the notice period at Bharat Sanchar Nigam in Customer Success, Service & Operations Department?
According to AmbitionBox, 51% of the Bharat Sanchar Nigam employees in Customer Success, Service & Operations Department reported a notice period of 15 days or less, 30% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 196 responses on AmbitionBox in last 2 years.

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Bharat Sanchar Nigam Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at Bharat Sanchar Nigam is INRunlock blur . Salary estimates are based on 213 Bharat Sanchar Nigam latest salaries received from various employees of Bharat Sanchar Nigam.

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