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Bharat Sanchar Nigam

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4.0

based on 882 Reviews

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Pune
Customer Success, Service & Operations

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Bharat Sanchar Nigam Customer Success, Service & Operations Department Salaries in Pune

based on 11 latest salaries
Designation Avg Annual Salary Open Jobs

Supervisor Instructor

1 year exp. · Pune (AmbitionBox Estimate)
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₹3.4 L/yr - ₹4.4 L/yr

CRA

6 years exp. · Pune (AmbitionBox Estimate)
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₹1 L/yr - ₹1.3 L/yr

DSA

13 years exp. · Pune (AmbitionBox Estimate)
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₹1.1 L/yr - ₹1.4 L/yr

Junior Telecom Officer

14 years exp. · Pune (AmbitionBox Estimate)
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₹8.2 L/yr - ₹11 L/yr

Starting your career? Discover Bharat Sanchar Nigam fresher salaries in India

Data Entry and Computer Operator

4 years exp. · Pune (AmbitionBox Estimate)
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₹2 L/yr - ₹2.5 L/yr

Telecaller Agent

Fresher · Pune (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

Junior Engineer

5 years exp. · Pune (AmbitionBox Estimate)
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₹5.8 L/yr - ₹6.8 L/yr

Technical Engineer

3 years exp. · Pune (AmbitionBox Estimate)
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₹1.9 L/yr - ₹2.4 L/yr

Technical Support

4 years exp. · Pune (AmbitionBox Estimate)
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₹2.2 L/yr - ₹2.8 L/yr

Telecom Technician

1 - 3 years exp. · Pune (AmbitionBox Estimate)
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₹1.9 L/yr - ₹1.9 L/yr

Last Updated: 26 Sep, 2024

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1w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Salary related reviews for Bharat Sanchar Nigam

Calling Agent in Ahmedabad

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 16 Jun 2023
1.0
 for  Salary and Benefits

Likes

I Fill very well because all staff member good behave with me and help to solve querry any time any work related . This the my first job and i am really very happy to work there and i got some knowledge about Simcard.

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Dislikes

Some people work there they said the work in the calling agent but not groww salary so this is the one of the reason to give i only 1 star rating.

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Assistant General Manager in Kolkata

Customer Success, Service & Operations Department

4.0
  •  posted on 26 Sep 2019
2.0
 for  Salary and Benefits

Likes

...ng scope is enough in BSNL. Lack of work distribution and work culture observed. Career growth , appraisal , salary etc. are not satisfactory but job security is more. Work life balance is good.

read more

Dislikes

Salary , Career progress , appraisal , opportunities etc are not satisfactoty

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Senior Customer Service Executive in Patna

Customer Success, Service & Operations Department

5.0
  •  posted on 06 Nov 2017
5.0
 for  Salary and Benefits

Likes

I m in Call Center of BSNL (A.A.Infotech pvt.Ltd.This company full fill with all latest and advanced technology.I love the fact that I am a part of this Company.This company was awarded with Best Call Center in Bihar of 4consecutive years.

read more

Dislikes

Compensation is decent,Sometimes the work pressure is very high. I have to work 10-12 hours staright in a day.

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BSNL in Bangalore / Bengaluru

Customer Success, Service & Operations Department

4.0
  •  posted on 02 Nov 2021
4.0
 for  Salary and Benefits

Likes

Good work environment and culture chilling company policies are good, appraisals give good salary hike bonus every year

read more

Dislikes

There is a lot of politics and the management doesn't address issues. On the job training is not given to new joinees

Junior Telecom Officer in Hyderabad / Secunderabad

Full Time

 · 

Engineering - Hardware & Networks Department

4.0
  •  posted on 13 Jul 2023
2.0
 for  Salary and Benefits

Likes

Drastic positive change in work culture after VRS in 2020. Majority employees trying their best under given constraints.

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Dislikes

...e to the customer, company starving for funds effecting day to day maintenance . No pay rivision, poor promotion prospects.

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see more salary related reviews

Bharat Sanchar Nigam interview questions by designations

Intern (4)Trainee (3)Customer Care Executive (2)Accounts Officer (1)
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Bharat Sanchar Nigam Salary FAQs

What is the notice period at Bharat Sanchar Nigam in Customer Success, Service & Operations Department in Pune?
According to AmbitionBox, 44% of the Bharat Sanchar Nigam employees in Customer Success, Service & Operations Department in Pune reported a notice period of 1 Month, 34% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 9 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Bharat Sanchar Nigam , Pune is INRunlock blur . Salary estimates are based on 11 Bharat Sanchar Nigam latest salaries received from various employees of Bharat Sanchar Nigam.

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