Bank of America Team Lead salaries in Customer Success, Service & Operations in India

Likes

Being an employee you'll get everything you'd ask for. A good work life balance, handsome package (though it depends on your last salary), nice work location with hefty of employee benefits including personal and family insurance. Overall this organisation takes care of its employees in a decent manner. P.S - There are few flaws but can be dealt easily.

Dislikes

The management plays a very vital role in terms of employees growth. Few are over burdened at the other hand few are on relaxing mode. The task allocation should be equal and associate should push to learn new things so that everyone can be involved equally. Secondly, associates who contributes in major tasks, should be recognized with better hike compared to others who are still in comfort zone.

Likes

Work life balance is super duper great, job security is like govt.job,management is very supportive and company policies are employee friendly.

Dislikes

Yearly bonus is very less as compared to other companies of same industry. No gifts on diwali, no monetary reward

Likes

...d it's the company with a great work ethics, work life balance and job security. Salary is all fixed + Sodexo & transport as an extra benefits. But since it's a bank, lot of projects are on legacy and switching from one technology to another is so difficult, it's only possible if you have good relations with leadership.

Dislikes

Since it's a bank so lot of legacy project and some of the guys working in a project from 10-12 years. So it's quiet difficult to get a good latest technology project or if you want to switch technology then you should have good relationship with manager. The other problem is with their is nothing like HR, they always say we are here for you but they are for managers only, and there is no value of associate in their eyes. They just came in picture for selling parental insurance, diversity and throwing policies on associates.

Likes

Nothing exceptional , just an another service class company.

Dislikes

Service class company with senior posts occupied from TCS return candidates. selectivitism in salary hikes and promotions. dont join if you are looking for career growth.

Likes

Mentioned abpve

Dislikes

1. Teammates - Colleagues are good. 2. Learning - Company is very good for self development as it provides various trainings on monthly basis. You can enroll yourself with consent of your leaders. 3. Job Security - Highly satisfied but at the same time no personal growth if you get stuck in comfort zone. Salary - Compensation is very less especially for freshers, Also, yearly increment is very less. I would suggest not to join if salary is primary factor other than work life balance and brand name. Politics - You will get it in every company/place. Some processes are highly corrupted. However, some are genuinely good to showcase your skills and get appreciated on your initiatives and skills. Work Environment - Very matured, Work Life Balance - is too good. Very good for females who want to spend years in this company without expecting much. Very flexible