B2x Service Solutions Gurgaon / Gurugram Salaries by 10+ Employees

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Customer Success, Service & Operations

Designation	Avg Annual Salary	Open Jobs
Field Service Engineer 1 - 3 years exp. · Gurgaon / Gurugram (4 salaries)	₹2.9 L/yr - ₹3.3 L/yr
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Center Manager 10 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)	₹4.5 L/yr - ₹8 L/yr
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Branch Manager 8 - 9 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)	₹5.7 L/yr - ₹7.3 L/yr
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Operative 2 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)	₹3 L/yr - ₹3.8 L/yr
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Service Coordinator 3 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)	₹2.4 L/yr - ₹3.1 L/yr
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Director of Operations 25 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)	₹89.3 L/yr - ₹98.7 L/yr
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Service Manager 3 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)	₹2.7 L/yr - ₹5.2 L/yr
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Vice President 22 - 28 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)	₹70.3 L/yr - ₹77.7 L/yr
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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Salary related reviews for B2x Service Solutions

3.7

Rated by 3 employees for salary & benefits

Service Engineer in New Delhi

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 18 Jul 2024

2.0

for Salary and Benefits

Likes

Opportunity to constantly learn and grow in supportive environment.

Skill development - Good

Dislikes

Burden of unwanted stuff, very low and unfair pay, lack of opportunity for growth, job insecurity, incompetent managers, favouritism & under appreciation

Salary - Poor

+4 more

Technical Field Engineer in Mumbai

Vodafone project Department

3.0

• posted on 09 Oct 2020

1.0

for Salary and Benefits

Likes

Company laid off, didn't even settled FNF within 45days. No one is bothered how employee suffers.

Skill development - Good

Dislikes

No diwali bonus, no perks, no incentives, no proper hike, straight away laid off employees during covid-19 also not settling FNF and PF

Salary - Bad

+5 more

Senior Accounts Executive in Mumbai

Finance & Accounting Department

5.0

• posted on 25 Aug 2018

5.0

for Salary and Benefits

Likes

B2X Service Solutions India Pvt Ltd. Is an India subsidiary of B2X GMBH a multinational company working is more than 140 counties having its head office at Munich Germany.It is the premier after -sale service provider for smartphones and consumer electronics is at the forefront of customer care. B2X help to streamline after -sale operations for manufacturers providing full visibility and control over the customer care experience.

Salary - Excellent

+6 more

Dislikes

Compensation is decent, but growth is slow. the work pressure is very high.Sometimes, I have to work 14-18 hours straight in a day.

Customer Care Executive in Thane

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 04 Mar 2023

1.0

for Salary and Benefits

Likes

The staff at small level are the only one taking care os others

Skill development - Excellent

Dislikes

There is no groth i have give 5years of my life to the company and didn’t het any promotion but the one join gets higher salary. I worked as a customer care and the bad day of my life came when a customer hit me on head in the workplace and b2x didn’t do anything i have took my stand and went to police station there was no support from b2x still I continue my work with b2x hoping things will change but unfortunately it didn’t so I finally took my step out.

Salary - Bad

+5 more

Stock Executive in Mumbai Suburban

Full Time

Stock Management Department

4.0

• posted on 02 May 2022

3.0

for Salary and Benefits

Likes

Work culture is really good, I have overall 4years of experience with B2X. We can learn so many things while working. Company gives us various opportunity to learn and work in friendly environment.

Skill development - Good

+2 more

Dislikes

They gives increment on tha basis of you performance.

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B2x Service Solutions interview questions by designations

Cce Executive (1)Software Engineer (1)Customer Service Associate (1)

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Know more about B2x Service Solutions Gurgaon / Gurugram

B2x Service Solutions Salary FAQs

How much does B2x Service Solutions pay to its employees?

The average annual salary at B2x Service Solutions varies depending on the role, experience, and location. The salary ranges for some popular designations at B2x Service Solutions, are as follows:

Field Service Engineer	₹2.9 Lakhs to ₹3.3 Lakhs per year
Center Manager	₹4.5 Lakhs to ₹8 Lakhs per year
Branch Manager	₹5.7 Lakhs to ₹7.3 Lakhs per year
Operative	₹3 Lakhs to ₹3.8 Lakhs per year

The highest-paying role, Senior Product Manager, earns between ₹10.1 Lakhs to ₹18 Lakhs per year. The top 10% of employees earn more than ₹15.1 Lakhs per year, and the top 1% earn over ₹69.4 Lakhs per year. Salaries at B2x Service Solutions can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These salary estimates are based on data from 14 salaries submitted by B2x Service Solutions employees. B2x Service Solutions is rated 3.7 out of 5 stars by its employees on the salary and benefits parameter.

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Average annual salary in B2x Service Solutions , Gurgaon / Gurugram is INR . Salary estimates are based on 10+ B2x Service Solutions latest salaries received from various employees of B2x Service Solutions.