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Axis Bank Senior Manager Customer Service salaries in Mumbai

Annual salary range
13 - 15 years exp.
₹12 Lakhs - ₹17.5 Lakhs
Avg. annual salary
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Monthly In-hand Salary

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At par with the average Senior Manager Customer Service Salary in Banking Companies for 13 - 15 years of experience

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Salaries in different departments

Quality Assurance
Senior Manager Customer Service Salary
13 - 15 years exp. (AmbitionBox Estimate)
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₹12 L/yr - ₹17.5 L/yr

BFSI, Investments & Trading
Senior Manager Customer Service Salary
14 years exp. (AmbitionBox Estimate)
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₹15.3 L/yr - ₹18.7 L/yr

Customer Success, Service & Operations
Senior Manager Customer Service Salary
13 years exp. (AmbitionBox Estimate)
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₹11.7 L/yr - ₹14.3 L/yr

Last Updated: 16 Mar 2023

Companies similar to Axis Bank for Senior Manager Customer Service in Mumbai

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Axis Bank Senior Manager Customer Service Salary

13 - 15 years exp. (4 salaries)

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₹12 L/yr - ₹17.5 L/yr

vs
Company name Avg Annual Salary Open Jobs
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₹10 L/yr - ₹11 L/yr

arrow icon 31% less
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₹18 L/yr - ₹22.5 L/yr

arrow icon 34% more
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₹8 L/yr - ₹12.5 L/yr

arrow icon 28% less
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₹12 L/yr - ₹13.3 L/yr

arrow icon 16% less
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JP Infra Senior Manager Customer Service Salary

13 - 15 years exp. (3 salaries)

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₹12.5 L/yr - ₹13.8 L/yr

arrow icon 10% less
Senior Manager Customer Service salary at Axis Bank ranges between ₹12 Lakhs to ₹17.5 Lakhs per year for employees with experience between 13 years to 15 years. Salary estimates are based on 4 latest salaries received from various employees of Axis Bank.

Experience wise Axis Bank Senior Manager Customer Service salaries in Mumbai

Last Updated: 16 Mar 2023

Experience Avg Annual Salary
13 years (AmbitionBox Estimate)

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₹11.3 L/yr - ₹14.4 L/yr
14 years (AmbitionBox Estimate)

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₹15.3 L/yr - ₹19.5 L/yr
15+ years (AmbitionBox Estimate)

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₹15.8 L/yr - ₹20.1 L/yr

Similar Designation salaries in Axis Bank

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₹14 L/yr - ₹24 L/yr
KYC Analyst Salary
(6 salaries)
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₹2.4 L/yr - ₹4.42 L/yr
AML Analyst Salary
(5 salaries)
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₹2.75 L/yr - ₹8.04 L/yr
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₹4.55 L/yr - ₹8 L/yr
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₹3.05 L/yr - ₹4.1 L/yr

Salary related reviews for Axis Bank

Full Time

 · 

BFSI, Investments & Trading Department

5.0
  •  posted on 23 Feb 2023

2.0
 for  Salary and Benefits

Likes

It is a great place to work for long year's but don't expect slary increases by year on year.Axis culture also very good and the environment also very friendly.A fresher can mingle easily with all senior staff.

read more
  • Job security - Excellent
  • +3 more

Dislikes

Salary hikes. They will give you good ratings and promotions but salary will not increase. Year on year they will averagely increase 1500 to 3000 only.in 2014 also same ,in 2023 also same.How can an employee will live with the same salary hike process as like earlier 19th & 20 th century.

read more
  • Salary - Poor
  • +1 more

BFSI, Investments & Trading Department

5.0
  •  posted on 18 Apr 2019

4.0
 for  Salary and Benefits

Likes

As of now overall one and half year experience I am got practical knowledge on the products which were I am handling apart from subject knowledge, and have good communication with my teambers they supported and taught the working procedure.

read more
  • Salary - Good
  • +6 more

Dislikes

When talking about salary it's depend upon our performance and rating, but only negative point is ratings of the employee are purely depend upon head of the department but not on employee performance. Some times I have worked 14-16 hours per a day there is no compensation .

read more

Full Time

 · 

BFSI, Investments & Trading Department

1.0
  •  posted on 16 Mar 2025

2.0
 for  Salary and Benefits

Likes

Nothing.

Dislikes

...e language, he also becomes violent. He attacks the family over trivial matters. I will not say anything about the salary. Basically your career, mental health and life will all be ruined if you joined Axis Bank. I will explain what changes will occur in your mental health after joining Axis. 1. You will remain absent minded. Aapko bulate rahega lekin aapko sunai nahi dega. 2. All the scenes of the office will keep playing in front of your eyes in a loop and you will keep feeling scared. 3. You will not remember anything. Your confidence will be low. 4. You will start having hallucinations and you will not even know it. 5. Aur inn sabke wajh se aapka relationship bhi kharab ho jayega.. They don't care about your health. Don't even think to join in Axis Bank.

read more
  • Salary - Poor
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 24 Jan 2025

3.0
 for  Salary and Benefits

Likes

Skill development compared to other bank axis provide good learnings

  • Job security - Good

Dislikes

Axis gives less salary compared to other bank and also high work pressure and high pressure to cross sell and make employees to run behind the customer and its make Customer to get irritated

read more
  • Work satisfaction - Poor
  • +2 more

Full Time

 · 

Sales & Business Development Department

5.0
  •  posted on 21 Jan 2025

5.0
 for  Salary and Benefits

Likes

Everything is very good, and Axis Bank is a brand with a very good name in the market.

  • Salary - Excellent
  • +6 more

Dislikes

There will have to be a little increment in the salary of the lower level employees, because there they are already from third party role, everything else is very good.

read more
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Axis Bank Senior Manager Customer Service Salary FAQs

What is the salary of Senior Manager Customer Service at Axis Bank in Mumbai?
The average salary of a Senior Manager Customer Service at Axis Bank in Mumbai typically ranges from ₹12.0 Lakhs to ₹17.5 Lakhs per year, depending on experience (from 13 years to 15 years).

The top 10% of Senior Manager Customer Service in Mumbai at Axis Bank earn more than ₹17.5 Lakhs per year, and the top 1% earn over ₹17.5 Lakhs per year. Senior Manager Customer Service Salaries at Axis Bank can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 Axis Bank employees in India.
What is the estimated take home salary of a Senior Manager Customer Service at Axis Bank in Mumbai?
The estimated take-home salary of a Senior Manager Customer Service at Axis Bank in Mumbai typically ranges from ₹1,02,803 to ₹1,05,615 per month. This is based on the average salary range of ₹12.0 Lakhs to ₹17.5 Lakhs per year for employees with experience ranging from 13 years to 15 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of Axis Bank. Check how we calculate in-hand salary with our in-hand salary calculator.
Which companies offer higher salaries than Axis Bank for Senior Manager Customer Service in India?
Eureka Forbes ₹18.0 Lakhs to ₹22.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Axis Bank, depending on the role and experience level.
What is the salary of a Senior Manager Customer Service in companies similar to Axis Bank in Mumbai?
The salary of a Senior Manager Customer Service at companies similar to Axis Bank in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

JP Infra ₹12.5 Lakhs to ₹13.8 Lakhs per year
Edelweiss ₹12.0 Lakhs to ₹13.3 Lakhs per year
Vastu Housing Finance ₹8.0 Lakhs to ₹12.5 Lakhs per year
Kotak Mahindra Bank ₹10.0 Lakhs to ₹11.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Senior Manager Customer Service at Axis Bank in Mumbai?
The salary growth for a Senior Manager Customer Service at Axis Bank in Mumbai depends on factors such as experience, performance, and promotions. On average, a Senior Manager Customer Service in Mumbai can expect the following growth trajectory at Axis Bank:

Experience Average Salary Range
13 years ₹11.3 Lakhs to ₹14.4 Lakhs per year
14 years ₹15.3 Lakhs to ₹19.5 Lakhs per year
15 years ₹15.8 Lakhs to ₹20.1 Lakhs per year
and so on.

Tell us how to improve this page.

Axis Bank Senior Manager Customer Service salary in Mumbai ranges between ₹12 Lakhs to ₹17.5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 4 Axis Bank latest salaries received from various employees of Axis Bank.