Kotak Mahindra Bank Mumbai Senior Manager Customer Service Salaries by 3 Employees (Updated 2025)

10 - 18 years exp.

₹10 Lakhs - ₹11 Lakhs

Low Confidence

Salary of majority employees

31% less than the average Senior Manager Customer Service Salary in Banking Companies for 10 - 18 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Manager Customer Service Salary 17 - 18 years exp. (AmbitionBox Estimate)	₹9 L/yr - ₹11 L/yr
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Quality Assurance Senior Manager Customer Service Salary 10 years exp. (AmbitionBox Estimate)	₹9.9 L/yr - ₹12.1 L/yr

Last Updated: 16 Mar 2023

Companies similar to Kotak Mahindra Bank for Senior Manager Customer Service in Mumbai

Kotak Mahindra Bank Senior Manager Customer Service Salary

10 - 18 years exp. (3 salaries)

₹10 L/yr - ₹11 L/yr

Company name	Avg Annual Salary	Open Jobs
Axis Bank Senior Manager Customer Service Salary 13 - 15 years exp. (4 salaries)	₹12 L/yr - ₹17.5 L/yr 44% more
Eureka Forbes Senior Manager Customer Service Salary 17 - 23 years exp. (4 salaries)	₹18 L/yr - ₹22.5 L/yr 92% more
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Vastu Housing Finance Senior Manager Customer Service Salary 5 - 8 years exp. (4 salaries)	₹8 L/yr - ₹12.5 L/yr 4% more
Edelweiss Senior Manager Customer Service Salary 15 - 17 years exp. (3 salaries)	₹12 L/yr - ₹13.3 L/yr 21% more
JP Infra Senior Manager Customer Service Salary 13 - 15 years exp. (3 salaries)	₹12.5 L/yr - ₹13.8 L/yr 29% more

Senior Manager Customer Service salary at Kotak Mahindra Bank ranges between ₹10 Lakhs to ₹11 Lakhs per year for employees with experience between 10 years to 18 years. Salary estimates are based on 3 latest salaries received from various employees of Kotak Mahindra Bank.

Experience wise Kotak Mahindra Bank Senior Manager Customer Service salaries in Mumbai

Last Updated: 16 Mar 2023

Experience	Avg Annual Salary
10 years (AmbitionBox Estimate)	₹9.9 L/yr - ₹12.7 L/yr
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15+ years (AmbitionBox Estimate)	₹9 L/yr - ₹11.5 L/yr

Similar Designation salaries in Kotak Mahindra Bank

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Deputy Manager Customer Service Salary

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Team Lead Operations Salary

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Operational Risk Manager Salary

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Salary related reviews for Kotak Mahindra Bank

Assistant Manager Trade Finance in Thane

BFSI, Investments & Trading Department

4.0

• posted on 15 Feb 2021

5.0

for Salary and Benefits

Likes

I think in those days we are lots things learned. Bank also supporting so we are satisfied .

Salary - Excellent

+2 more

Dislikes

I think salary package not good compare to other bank this salary not meet in Mumbai location expenses. So I think bank needs to increase salary package that will be help financial support. If Employees salary will be increased then we all are working happily.

B.P.O in Bangalore Rural

Finance & Accounting Department

5.0

• posted on 30 Mar 2022

5.0

for Salary and Benefits

Likes

...agement is transparent. There is a huge cafeteria and gaming arcade for chiling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Salary - Excellent

+6 more

Dislikes

No issue

Associate Vice President in Noida

Full Time

Production, Manufacturing & Engineering Department

3.0

• posted on 08 Feb 2025

3.0

for Salary and Benefits

Likes

It's a reputed organization. U get salary at right time.

Job security - Good

Dislikes

...is toxic. No recognition or appreciation for good work and no work life balance. Increment in salary is nominal. No Promotions to good employees rather are given to those who threatns to resign or on notice period.

Work satisfaction - Poor

+2 more

Principal Software Engineer in Bangalore / Bengaluru

Full Time

Project & Program Management Department

2.0

• posted on 27 Dec 2024

2.0

for Salary and Benefits

Likes

- Business Heads and Tech Heads are supportive

Dislikes

- poor benefits - poor compensation and variable structure(ex no pro rata variable payout) - poor medical insurance coverage - poor processes and tools - poor culture overall

Salary - Poor

+4 more

Deputy Vice President in Indore

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 23 Dec 2024

4.0

for Salary and Benefits

Likes

I am getting good salary that is the only good thing All good things a suddenly vanish with new management

Salary - Good

+1 more

Dislikes

No work life balance now. I have to attend concall even at 9 pm when all branches are closed by 7:30 Every day i get threatened for loosing my job i am very much sacred New management of bank don’t care about staff

Job security - Bad

+2 more

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Kotak Mahindra Bank Senior Manager Customer Service Salaries in Mumbai

Kotak Mahindra Bank Senior Manager Customer Service salary in Mumbai ranges between ₹10 Lakhs to ₹11 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 Kotak Mahindra Bank latest salaries received from various employees of Kotak Mahindra Bank.

Kotak Mahindra Bank Senior Manager Customer Service salaries in Mumbai

Companies similar to Kotak Mahindra Bank for Senior Manager Customer Service in Mumbai

Latest annual salaries shared by Kotak Mahindra Bank Senior Manager Customer Service in Mumbai

Experience wise Kotak Mahindra Bank Senior Manager Customer Service salaries in Mumbai

Similar Designation salaries in Kotak Mahindra Bank

Salary related reviews for Kotak Mahindra Bank

Assistant Manager Trade Finance in Thane

B.P.O in Bangalore Rural

Associate Vice President in Noida

Principal Software Engineer in Bangalore / Bengaluru

Deputy Vice President in Indore

Tell us how to improve this page.