AVAYA Senior Customer Support Engineer Salaries by 3 Employees (Updated 2025)

2 - 12 years exp.

₹5.7 Lakhs - ₹9.8 Lakhs

Low Confidence

Salary of majority employees

42% more than the average Senior Customer Support Engineer Salary in Software Product Companies for 2 - 12 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Support Engineer Salary 4 years exp. (AmbitionBox Estimate)	₹5.1 L/yr - ₹6.2 L/yr
Engineering - Hardware & Networks Senior Customer Support Engineer Salary 12 years exp. (AmbitionBox Estimate)	₹8.8 L/yr - ₹10.8 L/yr
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IT & Information Security Senior Customer Support Engineer Salary 2 years exp. (AmbitionBox Estimate)	₹5.2 L/yr - ₹6.3 L/yr

Last Updated: 4 Apr 2023

Companies similar to AVAYA for Senior Customer Support Engineer

Company name	Avg Annual Salary	Open Jobs
Tech Mahindra Senior Customer Support Engineer Salary 2 - 3 years exp. (3 salaries)	₹1.1 L/yr - ₹4.5 L/yr 64% less
Wolters Kluwer Senior Customer Support Engineer Salary 18 - 22 years exp. (4 salaries)	₹20 L/yr - ₹29.8 L/yr 250% more
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NCR Voyix Senior Customer Support Engineer Salary 6 - 14 years exp. (4 salaries)	₹3.1 L/yr - ₹6 L/yr 38% less
Blue Yonder Senior Customer Support Engineer Salary 1 - 11 years exp. (4 salaries)	₹27 L/yr - ₹28 L/yr 288% more
CMS IT Services Senior Customer Support Engineer Salary 2 - 12 years exp. (193 salaries)	₹2 L/yr - ₹5.5 L/yr 50% less

Senior Customer Support Engineer salary at AVAYA ranges between ₹5.7 Lakhs to ₹9.8 Lakhs per year for employees with experience between 2 years to 12 years. Salary estimates are based on 3 latest salaries received from various employees of AVAYA.

Experience wise AVAYA Senior Customer Support Engineer salaries

Last Updated: 4 Apr 2023

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹5.2 L/yr - ₹6.6 L/yr
4 years (AmbitionBox Estimate)	₹5.1 L/yr - ₹6.5 L/yr
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12 years (AmbitionBox Estimate)	₹8.8 L/yr - ₹11.3 L/yr

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Salary related reviews for AVAYA

Senior Analyst in Pune

Finance Department

3.0

• posted on 19 Apr 2021

2.0

for Salary and Benefits

Likes

...k any question and management will teach you how to work. thus, good learning. Salary is good at initial level.

Skill development - Good

+2 more

Dislikes

Terrible work life balance. No sat sun, holiday. worked 2.5 yrs daily 14 to 16 hrs, some time even 20 hrs. No Increment in last 2.5 yrs. all appreciations on email only.

Salary - Poor

+2 more

Technical Support Manager in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 23 Jan 2025

1.0

for Salary and Benefits

Likes

Management is flexible and no work pressure as they know employees are working without giving appraisal.

Work-life balance - Excellent

Dislikes

Senior leadership is big time failure to make this company to put on ventilator. All the Senior leadership must be fired first specially those who completed 20 years and getting hefty pay for doing nothing.

Salary - Bad

+5 more

Principal Engineer in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 17 Apr 2023

2.0

for Salary and Benefits

Likes

Corporative Nature of Colleges, Good Company to Work, Good Mentors/Managers.

Work-life balance - Good

Dislikes

Poor Financial Stability, Salary is Pretty less for Old Employees no Salary Revision as per market structure. New Folks with less skills are getting almost double to existing Employees.

Salary - Poor

+1 more

Software Engineer IV (working remotely)

Full Time

Engineering - Software & QA Department

3.0

• posted on 05 Dec 2024

4.0

for Salary and Benefits

Likes

Lots of learning. Offer higher pay scale than industry initially. Good work life balance.

Salary - Good

+3 more

Dislikes

Job Security is worse. They change projects frequently. No salary increase after promotion. No clear vision about existing products at management level. Every year they head toward chapter 11. Lots of layoff in last 2 years.

Job security - Bad

+1 more

Senior System Architect in Pune

Full Time

IT & Information Security Department

3.0

• posted on 02 May 2022

3.0

for Salary and Benefits

Likes

Avaya offer multiple ways to save tax. They have the best car lease policy in industry.

Job security - Good

+1 more

Dislikes

...aviour Sinking not rising... Pro: Tax saving methods Multiple technology stack Average to good compensation Fair increments

Promotions - Poor

+1 more

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New Job, Higher Pay, Now I’m Feeling Awkward

I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!

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AVAYA Senior Customer Support Engineer Salary FAQs

What is the notice period for Senior Customer Support Engineer at AVAYA?

According to AmbitionBox, 100% of the AVAYA Senior Customer Support Engineers reported a notice period of 3 Months.This is based on 1 response on AmbitionBox in last 2 years.

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AVAYA Senior Customer Support Engineer Salaries

AVAYA Senior Customer Support Engineer salary in India ranges between ₹5.7 Lakhs to ₹9.8 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 AVAYA latest salaries received from various employees of AVAYA.