AVAYA Senior Customer Support Engineer Salaries by 3 Employees (Updated 2024)

2 - 12 years exp.

₹5.7 Lakhs - ₹9.8 Lakhs

Low Confidence

Salary of majority employees

42% more than the average Senior Customer Support Engineer Salary in Software Product Companies for 2 - 12 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Support Engineer Salary 4 years exp. (AmbitionBox Estimate)	₹5.1 L/yr - ₹6.2 L/yr
Engineering - Hardware & Networks Senior Customer Support Engineer Salary 12 years exp. (AmbitionBox Estimate)	₹8.8 L/yr - ₹10.8 L/yr
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IT & Information Security Senior Customer Support Engineer Salary 2 years exp. (AmbitionBox Estimate)	₹5.2 L/yr - ₹6.3 L/yr

Last Updated: 4 Apr 2023

Companies similar to AVAYA for Senior Customer Support Engineer

Company name	Avg Annual Salary	Open Jobs
Tech Mahindra Senior Customer Support Engineer Salary 2 - 4 years exp. (3 salaries)	₹1.1 L/yr - ₹4.5 L/yr 64% less
CMS IT Services Senior Customer Support Engineer Salary 1 - 12 years exp. (212 salaries)	₹2 L/yr - ₹5.5 L/yr 50% less
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Hitachi Systems Micro Clinic Senior Customer Support Engineer Salary 2 - 9 years exp. (78 salaries)	₹2.1 L/yr - ₹5.2 L/yr 49% less
CCS Computers Senior Customer Support Engineer Salary 3 - 12 years exp. (54 salaries)	₹2.9 L/yr - ₹6 L/yr 39% less
Sysnet Global Technologies Senior Customer Support Engineer Salary 3 - 11 years exp. (44 salaries)	₹1.5 L/yr - ₹4.7 L/yr 59% less

Senior Customer Support Engineer salary at AVAYA ranges between ₹5.7 Lakhs to ₹9.8 Lakhs per year for employees with experience between 2 years to 12 years. Salary estimates are based on 3 latest salaries received from various employees of AVAYA.

Experience wise AVAYA Senior Customer Support Engineer salaries

Last Updated: 4 Apr 2023

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹5.2 L/yr - ₹6.6 L/yr
4 years (AmbitionBox Estimate)	₹5.1 L/yr - ₹6.5 L/yr
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12 years (AmbitionBox Estimate)	₹8.8 L/yr - ₹11.3 L/yr

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Salary related reviews for AVAYA

Senior Analyst in Pune

Finance Department

3.0

• posted on 19 Apr 2021

2.0

for Salary and Benefits

Likes

...k any question and management will teach you how to work. thus, good learning. Salary is good at initial level.

Dislikes

Terrible work life balance. No sat sun, holiday. worked 2.5 yrs daily 14 to 16 hrs, some time even 20 hrs. No Increment in last 2.5 yrs. all appreciations on email only.

Technical Support Manager in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 27 Jul 2024

1.0

for Salary and Benefits

Likes

If US management no micro management if local then gone case. No body knows whats going on in the Org

Dislikes

No long term road map, firing in every 4 months Workload less work stuff. Company is taking burnden of lot of senior employees who are good for nothing and getting hefty salaries. Company is expecting innovation from employees who supposed to be retired or layoff long back Company started working as services based org instead of product based.

Principal Engineer in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 17 Apr 2023

2.0

for Salary and Benefits

Likes

Corporative Nature of Colleges, Good Company to Work, Good Mentors/Managers.

Dislikes

Poor Financial Stability, Salary is Pretty less for Old Employees no Salary Revision as per market structure. New Folks with less skills are getting almost double to existing Employees.

Software Engineer IV (working remotely)

Full Time

Engineering - Software & QA Department

3.0

• posted on 05 Dec 2024

4.0

for Salary and Benefits

Likes

Lots of learning. Offer higher pay scale than industry initially. Good work life balance.

Dislikes

Job Security is worse. They change projects frequently. No salary increase after promotion. No clear vision about existing products at management level. Every year they head toward chapter 11. Lots of layoff in last 2 years.

Senior System Architect in Pune

Full Time

IT & Information Security Department

3.0

• posted on 02 May 2022

3.0

for Salary and Benefits

Likes

Avaya offer multiple ways to save tax. They have the best car lease policy in industry.

Dislikes

...aviour Sinking not rising... Pro: Tax saving methods Multiple technology stack Average to good compensation Fair increments

see more salary related reviews

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a technical project manager

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Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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AVAYA Senior Customer Support Engineer Salary FAQs

What is the notice period for Senior Customer Support Engineer at AVAYA?

According to AmbitionBox, 100% of the AVAYA Senior Customer Support Engineers reported a notice period of 3 Months.This is based on 1 response on AmbitionBox in last 2 years.

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AVAYA Senior Customer Support Engineer Salaries

AVAYA Senior Customer Support Engineer salary in India ranges between ₹5.7 Lakhs to ₹9.8 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 AVAYA latest salaries received from various employees of AVAYA.