Apollo Tyres Senior Customer Service Engineer salaries in India

Likes

Company's work policies not aligned with practicals. Salary and other welfare is extremely good but worklife balance not there in mid level.

Dislikes

Work life balance and worker oriented culture is not good. Mainly no job segregation in hierarchy. All doing mostly same jobs in same hierarchy. Manager grade also work like supervisor due to work culture which has to be changed sooner. No latest trends training.

Likes

Good

Dislikes

No salary increment for apprentice trainees after one year. No one is theie to promote trainees. I have been working as a trainee engineer for the past two years. I didnt got any salary hike. Also they wont make experienced trainees permanent. Please admit trainees in permanent posts if they have good skills. No one is there to see our hardwork and efficiency.

Likes

Food in the canteen is the best thing I miss. Employee benefit policies are good not the best.

Dislikes

Compensation very poor compared to other tyre industry. Growth is slow, even though you have proved your contribution to management. No oppertunity of learning new, same work routine. Needs to be in good book of manager to get promoted. No transportation facility No recognition or awards on your contribution Health insurance policy very minimal

Likes

A good part of your salary comes in the reimbursement form, you can save tax. You get salary and expenses timely.

Dislikes

The company is divided into two different universes. Head office and field team. HO team has nothing to do while field team is over burdened. HO team thinks of God himself and field team as slave. All the department work in silos and no collaboration among themselves. HO team is full of ego and attitude. You can’t question their working or non responsiveness. Appraisals are done on face value and it’s very tough to get a promotion if you are in support function. There is no discussion or deliberation before rolling out anything by marketing team. It’s the worst marketing team ever I have seen.

Likes

On time salary Good people in local level Great team in SBU level Supportive work culture Everything good regarding local team and mid level management

Dislikes

Higher management is bringing on unnecessary pressure. NRC ( daily followups and customer calls) No trust in sales and service team Company does back end calls to the dealers to ask for employee performance. Very poor appraisal system Company is earning profit but they are not passing down the line. Restricted growth opportunities. They have kept their prices high in the month of aug and September in comparison to MRF and now when they lost market share they are blaming the sales force