Apex Group Customer Success, Service & Operations Department Salaries in Mumbai (Updated 2025)

Likes

... to move up or stick around. 4. Promotions seem unfair and favor some people. 5. Pay doesn't go up much, if at all. 6. There's no consistent way things are done. 7. We're even cutting back on basic stuff like tissue paper. 8. Location is also so far from station.

Dislikes

Nothing to like about company

Likes

Nothing to like

Dislikes

No promotions No Appreciation No hike almost max 5 % if you are lucky No Job security Upper Management don't know ground reality. For themselves they keep taking promotions but down people are waiting for promotions and hike. Will not reffer any person in this company.

Likes

Only like is get an offer from other companies and get retained for higher salary and again leave the organization after couple of months, employees using Apex to revise packages.

Dislikes

...cations are down outlook crashes very often they don't have permanent solutions. No proper retention policy if u have a offer they will easily revise your pay.

Likes

They pay a salary at par with market standard. Infact for some cases the payment is above market standard. The mediclaim benifit is pretty awesome, Infact one of the best in the market.

Dislikes

1. They have hired all the top performers from the market and put them in the management bench. There is a massive difference between management skills and production skills. I personally felt like being managed by a bunch of farmers! 2. Zero work life balance, people here work on an average 14 to 16 hours shift. 3. Huge racism, the south indians have their seperate lobby, the North Indians have a different lobby. 4. Overworking and hard workers are glorified. Much like a labour class mentality. People in mid management brag about how they have come from poor families and have made their way up by hard work. They won't train you mentioning they didn't get proper training when they joined and expect you to go through the hardships of self learning! I have heard open comments on the floor where just because an associate drives an expensive car to office the managers get jealous, mentioning that even after working so hard we don't have a fancy car and these young brats are having the time of their life. The floor is full of these uncles coming from mediocre families and expecting others to go through the life struggles they have been through. Oh and did I mention weekend working? 5. The office doesn't even give you tissues to wipe! Mentioning it to be a cost saving initiative. The floor AC is kept off for energy saving and you have 3 urinals in the women's washroom for a floor strength of 80 odd women! 6. No interaction with senior management. Infact during town halls people are discouraged to ask questions. 7. If you speak up your team will be changed. 8. Layoffs, Apex group has already layed off around 170 employees without any specific reason whatsoever. 9. Don't trust me , check out the LinkedIn profile of any senior / mid management here in Apex, you will notice this is the only organisation in which they have received promotion / career growth. And most of them come from small companies whose ratings are equivalent to that of Apex! 10. There is literally no HR! The director is all in all, walking around like a boss with pan masala in his mouth! Complete trash!

Likes

Good culture , supportive manager, learning,

Dislikes

No perk and benefits everything is deducted from salary, too much tax deduction , huge transport deduction from salary , you take for one day or whole month the huge will be deducted fully.