Antal International Customer Success, Service & Operations Department Salaries in India

Likes

Salary on time

Dislikes

The lack of structure or roadmap, no clarity on incentives and promotion, no growth prospects, a nightmare. They expect you to work three jobs on the salary of one. No insurance/PF/any perks at all. Micro-management, you'll report to everyone, from HR executives to the MD, good luck

Likes

Some people are supportive. They help each other in any profile. 5 days working and salary on time.

Dislikes

Exit process is worst. Employees are made to leave without any prior information. They feel like employees are enemy if they put resignation. The recruitment process of sharing cvs is too long. And the exit process is more pathetic than the recruitment process. There is too much micro management in the company. everything is being judged even if you have closures

Likes

Weekends were off and not disturbed Salary is given on time

Dislikes

There is a lot politics in the office. The management has unrealistic quarterly targets and expectations from the employees. The main HR is not a people's person. If you state your concerns to her she will directly go and inform the management or the reporting person about it. The person whom I was reporting to was rude and not supportive towards the team. Plus she is partial towards the one she shares a rapport with. Apart from that if you require any help in terms of profile she is not someone you can approach because she will plainly insult you by calling you brainless or dull-witted or any other words associated with that. Lastly she is self centered, she can put the entire team into a problem just to save herself. Not forgetting she takes credits on her team members efforts by telling the management that she has done all the work for the team but the truth of the matter is she does nothing. The person heading the organization is self-centered and senseless. He will never acknowledge the efforts of an employee or the profits incurred by the employee he would rather just remove faults in the person's work and what is lagging in the person's work. They have this thing of hire and fire so if you are not performing within a month they will disturb your mental peace and probably fire you post that if they don't get any results. Finally if you are at office you have to constantly look at the screen because apparently the main HR would else complain to the reporting person that your not doing work and just passing time

Likes

Lots of opportunity for learning through training and development sessions. Good work-life balance.

Dislikes

Due to franchisee model of operating business, the work environment and salary depends upon franchisee owner's budget.

Likes

I just like their Learning module software and the time they invest in your learning.

Dislikes

Antal International in general is a good company. But one should not join Aligarh franchise because the lady manager is worst. She doesn't have any work experience. She is a poor leader. Micromanagement is at its peak. Unrealistic expectations. Sickening work culture. No respect for employees. Very cunning and ill behavior. It's a humble request to franchise managers to kindly give franchise to people who are capable of leading and have work experience and not just randomly to anyone just for the sake of getting profits.