American Express Quality Analyst salaries in Salem

Likes

Salary was very good

Dislikes

Terrible Rating and appraisal system. Also their designations are so limited that most people keep waiting for a promotion for years. (Unless of course you've buttered up your reporting manager)

Likes

Compensation and benefits are awesome, they provide excellent peripherals to make your work from home comfortable and easy. Very good insurance policies and holiday benefits. Fair appraisals.

Dislikes

Company is not up to the standards of other American companies, people treat work as first priority, they work to meet the deadlines to impress others hence messing up their work-life balance. Unnecessary meetings and no growth, everything here is in-house application which even mastered will not be useful outside. Everything even useless issues are treated as top priority, if you prefer a job/work which is to impress higher management by showing dominance rather than your talent then it will suit you.

Likes

... ethics are the pillar which makes American Express a great company to work for. Market competent salary and benefits keep the employees motivated to work everyday here. And the job security is the parameter where an employee feel safe about the future.

Dislikes

There is nothing to dislike about the overall company.

Likes

just the pay as the pay is terrible in BPO so AMEX is paying okay in terrible

Dislikes

everything, training is for namesake only. they would put you on calls for full shifts just out of training. Trainers are lazy, coaches are cheap, managers are bully. They tricked me saying I can come back after 3 months as I requested an extension for WFH but when I reappeared for getting hired I was informed I am not eligible. And I found myself jobless due to the trickery of AMEX management.

Likes

Infrastructure is fabulous Salary and perks are good

Dislikes

Working culture is not that good people always doing butter to their superior to get promotion. Career growth is very slow people are waiting for opportunities from 4-5 years.