American Express Customer Success, Service & Operations Department Salaries in Noida

Likes

just the pay as the pay is terrible in BPO so AMEX is paying okay in terrible

Dislikes

everything, training is for namesake only. they would put you on calls for full shifts just out of training. Trainers are lazy, coaches are cheap, managers are bully. They tricked me saying I can come back after 3 months as I requested an extension for WFH but when I reappeared for getting hired I was informed I am not eligible. And I found myself jobless due to the trickery of AMEX management.

Likes

Infrastructure is fabulous Salary and perks are good

Dislikes

Working culture is not that good people always doing butter to their superior to get promotion. Career growth is very slow people are waiting for opportunities from 4-5 years.

Likes

...aim they are employee centric but I guess it depends on the process you are in. Good in terms of pay and brand name.

Dislikes

Internal politics and managers with inflated egos have ruined the work life balance and employee centricity. Their tall claims fall flat when employees really need assistance. Travel and Lifestyle process sucks big time as so many parameters to pull down the performance of employees. Only boot lickers are appraised here

Likes

Salary is good in comparison to other companies

Dislikes

Management works with political mindset, they would always try to make people work as much as possible. They have an L rating in place which would demand you to work extra than your assigned works.

Likes

Salary and benefits are good. Leaves Criteria Incentives Location ans brand name

Dislikes

Toxic work culture Utter politics No work life balance Micro Management Harassment is common and if you complain HR they take months and then stop answering your calls