American Express Lead Account Protection Specialist salaries in Gurgaon / Gurugram

Likes

Amex is the best company I have ever worked with, work culture, flexibility, compensation, management etc everything is superb

Dislikes

Amex few HR's never reply or help, when Amex ex -employee want to rejoin Amex they should help them by providing support & feedback needed. They should reply on time.

Likes

Salary on time and on 25th of every month, good incentives structure

Dislikes

No work life balance in sales, you get tortured on weekends also plus the growth stops once you rch a level of SRM. Rest things were fine.

Likes

Salary benefits, employee benefits, free cab, Free food, snacks. Tech team is awesome. Employees are friendly at first.

Dislikes

1.Managers are centric. In the name of support or help, just words. They get personal in the name of collaboration and 'blue box' values. 2.Professionalism is getting outdoors. Work is getting managed on personal calls. Long discussions on mobile because the manager has other priorities or may be time crunch. 3. Fake BRAND image when comes to culture and values. 4.Company is providing benefits but to leverage them the leader is not supporting. For my earned leaves, getting approval is not easy. 5.Employees staying here for 5-10-15 yrs. So they think they are the boss (fake swag). They can treat anyone with disrespect or say anything comes to their mind on calls or in person in the name of collaboration. 6. Politics is real here. Presentation of your work is more important here than work itself. Fake swag I told you. Never going to join this organization and recommend to anyone. Other teams/departments also has similar kind of opinion about their managers, and the culture. (Instances from cyber city gurgaon office building #5)

Likes

Salary hike when one joins us good

Dislikes

However it’s better to leave the company after an year and join a better employee centric company where you won’t be treated like labours who are whiplashed with micromanagement to work under pressure regardless of declining health and any care for family .

Likes

American express as a brand is very good and bou doubt about that. It gives you salary, free cabs and also meals nowadays.

Dislikes

It totally depends on the process you moved to. I was working in Accertify, no work life balance, no job security, no fixed shift and week offs keep changing everything month. You will feel like you are in call centre.