American Express CS Analyst salaries in India

Likes

Salary benefits, employee benefits, free cab, Free food, snacks. Tech team is awesome. Employees are friendly at first.

Dislikes

1.Managers are centric. In the name of support or help, just words. They get personal in the name of collaboration and 'blue box' values. 2.Professionalism is getting outdoors. Work is getting managed on personal calls. Long discussions on mobile because the manager has other priorities or may be time crunch. 3. Fake BRAND image when comes to culture and values. 4.Company is providing benefits but to leverage them the leader is not supporting. For my earned leaves, getting approval is not easy. 5.Employees staying here for 5-10-15 yrs. So they think they are the boss (fake swag). They can treat anyone with disrespect or say anything comes to their mind on calls or in person in the name of collaboration. 6. Politics is real here. Presentation of your work is more important here than work itself. Fake swag I told you. Never going to join this organization and recommend to anyone. Other teams/departments also has similar kind of opinion about their managers, and the culture. (Instances from cyber city gurgaon office building #5)

Likes

...rtunities to develop new skills gaining new experiences and get a good leverage. It treats you well in terms of advancement as well as compensation.

Dislikes

Politics at upper level; it's tough to maintain work-life balance sometimes.

Likes

...ement is transparent there is a huge cafeteria and gaming arcade for chilling. They give good salary hike and bonus every year for only permanent employee.

Dislikes

only salary and over time payout difference between permanent and contractual employs. Thats it and everything this good

Likes

You are solely responsible for your own growth and promotion. And salary for employees is way below than market structure.

Dislikes

Salary is low and leadership outlook towards new technologies is outdated. Company goes under restructure every few years now.

Likes

The working environment of the Company was much better than any other company and people over there are very kind and polite.

Dislikes

...mpany. Working hours were good but the working timing of our team was too early. Well, salary package was not much good.