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3.8

based on 4k Reviews

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Pune
Customer Success, Service & Operations

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Amdocs Customer Success, Service & Operations Department Salaries in Pune

based on 617 latest salaries
Designation Avg Annual Salary Open Jobs

Production Supervisor

16 years exp. · Pune (AmbitionBox Estimate)
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₹7.2 L/yr - ₹9.3 L/yr

Customer Care Executive

3 years exp. · Pune (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Assistant Store Keeper

2 years exp. · Pune (AmbitionBox Estimate)
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₹1.9 L/yr - ₹2.5 L/yr

IT Executive

3 years exp. · Pune (AmbitionBox Estimate)
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₹2.5 L/yr - ₹3.2 L/yr

Process Analyst

3 years exp. · Pune (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Billing Executive

4 years exp. · Pune (AmbitionBox Estimate)
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₹2.3 L/yr - ₹2.9 L/yr

Business Operations Associate

4 years exp. · Pune (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Senior Business Operations Analyst

11 years exp. · Pune (AmbitionBox Estimate)
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₹7.9 L/yr - ₹10.1 L/yr

Service Desk Manager

14 years exp. · Pune (AmbitionBox Estimate)
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₹18.9 L/yr - ₹24.2 L/yr

Data Center Administrator

6 years exp. · Pune (AmbitionBox Estimate)
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₹3.5 L/yr - ₹4.5 L/yr

Line Manager

19 years exp. · Pune (AmbitionBox Estimate)
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₹27.7 L/yr - ₹45.8 L/yr

Application Support Specialist

13 years exp. · Pune (AmbitionBox Estimate)
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₹15.1 L/yr - ₹17.6 L/yr

Desktop Support Engineer L2

3 years exp. · Pune (AmbitionBox Estimate)
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₹2.2 L/yr - ₹2.8 L/yr

Business Operations Analyst

6 years exp. · Pune (AmbitionBox Estimate)
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₹5.1 L/yr - ₹7.5 L/yr

2 job openings

Senior Associate L1

5 years exp. · Pune (AmbitionBox Estimate)
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₹3.4 L/yr - ₹4.4 L/yr

Senior Associate Operations

3 years exp. · Pune (AmbitionBox Estimate)
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₹2.8 L/yr - ₹3.6 L/yr

Customer Service Executive

7 years exp. · Pune (AmbitionBox Estimate)
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₹2.3 L/yr - ₹2.9 L/yr

Cloud Support Engineer

4 years exp. · Pune (AmbitionBox Estimate)
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₹6.8 L/yr - ₹8.6 L/yr

Itsm Consultant

5 years exp. · Pune (AmbitionBox Estimate)
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₹14.9 L/yr - ₹19 L/yr

PMO Lead

10 years exp. · Pune (AmbitionBox Estimate)
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₹15 L/yr - ₹17.2 L/yr

Last Updated: 12 Feb, 2025

What people are saying about Amdocs

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potentwhale
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5d
works at
Amdocs
Need opinion to choose right option
Hello Friends, I can really benefit from your opinion I hv 13 years of experience. Out of which 9 years as technical and 4 years as Lead with little bit of technical. Now, I hv two offers A Leading Finanacial Institution as Kubernetes Manager (Software Development Manager) in Pune - Hybrid mode A mid sized Webhosting company as a Senior Technical staff - purely technical role - 100% Remote work Package is more or less similar. Later being on the lesser side. But the other benefits from the former is better. I am WFH since 2020. Have a setteled life in my hometown with wife and school going kids. Which role should I take that will serve me good in long term, Career growth wise and otherwise?
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Salary related reviews for Amdocs

3.6

Rated by 105 employees for salary & benefits

Technical And Business Operations Agent in Pune

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 24 Dec 2024
5.0
 for  Salary and Benefits

Likes

Company was Good, also the salary as per industry standards.

  • Salary - Excellent
    • +1 more

Dislikes

Back office (BC) - GL and TL rude behaviour. Toxic environment. GL force to work 10 to 15 hrs. GL and TL not listening employee issue. They set work target for new employee or experience same. For new joinner GL want to train any process within 1 month and start working 2nd month with 100% efficiency and 3rd month you need to work like 4-5 experience with 150% or 200% efficiency. GL They not wait to improve target.

read more
  • Job security - Bad
    • +3 more

Technical Team Manager in Pune

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 18 May 2023
5.0
 for  Salary and Benefits

Likes

Good salary, free breakfast, lunch, dinner at ₹35,, transport ₹2600.

  • Salary - Excellent

Dislikes

All US evening shift. TL is the last post, after that only manager post. If manager is good with u then u r in your dream job, if not then whatever you work he will never satisfy, only fault will b found.

read more
  • Skill development - Bad
    • +5 more

Customer Support Agent in Pune

Customer Success, Service & Operations Department

5.0
  •  posted on 18 Aug 2021
3.0
 for  Salary and Benefits

Likes

Overall experience is good to work with AMDOCS.

  • Skill development - Good
    • +5 more

Dislikes

Sometimes we fill compensation and benefits are not good for non IT people as compared to IT . I understand CORE IT people deserve more but this gap is huge .

read more

Business Operation Team Lead in Pune

Customer Success, Service & Operations Department

3.0
  •  posted on 26 Jul 2018
3.0
 for  Salary and Benefits

Likes

Salary and free food is what most of the people like in this company

Dislikes

There is no transparency in apprecial process, no work life balance and skill is last thing to be cosider. HR is very pathetic. Most unsecured company in terms of job security

read more
  • Skill development - Poor
    • +5 more

Technical And Business Operations Analyst in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 08 Jul 2023
4.0
 for  Salary and Benefits

Likes

Decent salary hike, company provide lot's of travel opportunities, lot's of other benefits like Yearly bonus, yearly gift vouchers, birthday and anniversary gift. Free breakfast, evening and night snacks etc

read more
  • Salary - Good
    • +5 more

Dislikes

Sometime work life balance is concerned.less opportunity in Gurgaon if compare to Pune.

see more salary related reviews

Amdocs interview questions by designations

Software Developer (134)Associate Software Engineer (53)Software Engineer (46)Functional Test Engineer (16)
View all 491 interview experiences

Know more about Amdocs Pune

More about working at Amdocs

Amdocs Salary FAQs

How much does Amdocs pay per year?
The average Amdocs salary ranges from approximately ₹1.4 Lakh to ₹3.8 Lakhs per year for a Transport Executive and ₹68 Lakhs to ₹1.5 Crore per year for a Senior Vice President. Salary estimates are based on 617 Amdocs salaries received from various employees of Amdocs. Amdocs employees rate the overall salary and benefits package 3.6/5 stars.
What is the highest salary in Amdocs?
The highest-paying job at Amdocs is a Senior Vice President with a salary of ₹68 Lakhs to ₹1.5 Crore per year. The top 10% of employees earn more than ₹21.46 lakhs per year. The top 1% earn more than a whopping ₹40 lakhs per year.
What is the minimum salary in Amdocs?
Minimum salary at Amdocs depends on the role you are applying for. For Technical and Business Operations Analyst the minimum salary is ₹3 Lakhs to ₹10 Lakhs per year, and for Associate Software Engineer the minimum salary is ₹3.5 Lakhs to ₹12 Lakhs per year and so on.
What is the salary package for freshers in Amdocs?
The average salary at Amdocs for freshers varies from ₹1 Lakh to ₹10 Lakhs per year for Software Developer Intern and ₹7.5 Lakhs to ₹12 Lakhs per year for Software Development Engineer.
What is the notice period at Amdocs in Customer Success, Service & Operations Department in Pune?
According to AmbitionBox, 30% of the Amdocs employees in Customer Success, Service & Operations Department in Pune reported a notice period of 3 Months, 27% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 407 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Amdocs , Pune is INRunlock blur . Salary estimates are based on 617 Amdocs latest salaries received from various employees of Amdocs.

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