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3.8

based on 3.9k Reviews

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Pune
Customer Success, Service & Operations

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Amdocs Customer Success, Service & Operations Department Salaries in Pune

based on 613 latest salaries
Designation Avg Annual Salary Open Jobs

Technical and Business Operations Analyst

1 - 8 years exp. · Pune (90 salaries)
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₹3.5 L/yr - ₹10.2 L/yr

Technical and Business Operations Agent

1 - 8 years exp. · Pune (61 salaries)
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₹3.2 L/yr - ₹6 L/yr

System Analyst

2 - 6 years exp. · Pune (37 salaries)
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₹5.5 L/yr - ₹10 L/yr

Process Associate

2 - 7 years exp. · Pune (22 salaries)
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₹2.9 L/yr - ₹5 L/yr

Starting your career? Discover Amdocs fresher salaries in India

Senior Associate

0 - 12 years exp. · Pune (14 salaries)
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₹2.4 L/yr - ₹7.2 L/yr

Technical Support Engineer

2 - 6 years exp. · Pune (14 salaries)
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₹3.4 L/yr - ₹6.5 L/yr

Senior Process Associate

2 - 6 years exp. · Pune (13 salaries)
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₹3.2 L/yr - ₹4.7 L/yr

Technical Support Executive

2 - 6 years exp. · Pune (8 salaries)
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₹2.7 L/yr - ₹4.3 L/yr

Service Delivery Manager

13 - 20 years exp. · Pune (8 salaries)
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₹14.1 L/yr - ₹37 L/yr

Application Support Engineer

3 - 7 years exp. · Pune (8 salaries)
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₹3.2 L/yr - ₹10.1 L/yr

Associate Technical Consultant

2 - 13 years exp. · Pune (8 salaries)
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₹1.6 L/yr - ₹5.5 L/yr

Team Lead Operations

10 - 17 years exp. · Pune (8 salaries)
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₹5.5 L/yr - ₹9.3 L/yr

Customer Support Agent

5 - 13 years exp. · Pune (7 salaries)
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₹4.4 L/yr - ₹5.6 L/yr

Senior Process Analyst

2 - 5 years exp. · Pune (7 salaries)
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₹3.4 L/yr - ₹5 L/yr

Project Officer

2 - 9 years exp. · Pune (7 salaries)
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₹5.8 L/yr - ₹9 L/yr

Technical Operations Analyst

1 - 13 years exp. · Pune (7 salaries)
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₹3.1 L/yr - ₹7.6 L/yr

Senior Processing Executive

2 - 6 years exp. · Pune (7 salaries)
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₹2.4 L/yr - ₹5.2 L/yr

IT Asset Management Analyst

3 - 7 years exp. · Pune (7 salaries)
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₹3 L/yr - ₹9 L/yr

Technical Business Analyst

2 - 5 years exp. · Pune (7 salaries)
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₹4.5 L/yr - ₹6.5 L/yr

SME

4 - 9 years exp. · Pune (6 salaries)
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₹3.9 L/yr - ₹7.5 L/yr

Last Updated: 28 Jan, 2025

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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for Amdocs

3.6

Rated by 105 employees for salary & benefits

Technical And Business Operations Agent in Pune

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 24 Dec 2024
5.0
 for  Salary and Benefits

Likes

Company was Good, also the salary as per industry standards.

  • Salary - Excellent
    • +1 more

Dislikes

Back office (BC) - GL and TL rude behaviour. Toxic environment. GL force to work 10 to 15 hrs. GL and TL not listening employee issue. They set work target for new employee or experience same. For new joinner GL want to train any process within 1 month and start working 2nd month with 100% efficiency and 3rd month you need to work like 4-5 experience with 150% or 200% efficiency. GL They not wait to improve target.

read more
  • Job security - Bad
    • +3 more

Technical Team Manager in Pune

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 18 May 2023
5.0
 for  Salary and Benefits

Likes

Good salary, free breakfast, lunch, dinner at ₹35,, transport ₹2600.

  • Salary - Excellent

Dislikes

All US evening shift. TL is the last post, after that only manager post. If manager is good with u then u r in your dream job, if not then whatever you work he will never satisfy, only fault will b found.

read more
  • Skill development - Bad
    • +5 more

Customer Support Agent in Pune

Customer Success, Service & Operations Department

5.0
  •  posted on 18 Aug 2021
3.0
 for  Salary and Benefits

Likes

Overall experience is good to work with AMDOCS.

  • Skill development - Good
    • +5 more

Dislikes

Sometimes we fill compensation and benefits are not good for non IT people as compared to IT . I understand CORE IT people deserve more but this gap is huge .

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Business Operation Team Lead in Pune

Customer Success, Service & Operations Department

3.0
  •  posted on 26 Jul 2018
3.0
 for  Salary and Benefits

Likes

Salary and free food is what most of the people like in this company

Dislikes

There is no transparency in apprecial process, no work life balance and skill is last thing to be cosider. HR is very pathetic. Most unsecured company in terms of job security

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  • Skill development - Poor
    • +5 more

Technical And Business Operations Analyst in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 08 Jul 2023
4.0
 for  Salary and Benefits

Likes

Decent salary hike, company provide lot's of travel opportunities, lot's of other benefits like Yearly bonus, yearly gift vouchers, birthday and anniversary gift. Free breakfast, evening and night snacks etc

read more
  • Salary - Good
    • +5 more

Dislikes

Sometime work life balance is concerned.less opportunity in Gurgaon if compare to Pune.

see more salary related reviews

Amdocs interview questions by designations

Software Developer (134)Associate Software Engineer (53)Software Engineer (45)Functional Test Engineer (16)
View all 489 interview experiences

Know more about Amdocs Pune

More about working at Amdocs

Amdocs Salary FAQs

How much does Amdocs pay per year?
The average Amdocs salary ranges from approximately ₹1.4 Lakh to ₹3.8 Lakhs per year for a Transport Executive and ₹68 Lakhs to ₹1.5 Crore per year for a Senior Vice President. Salary estimates are based on 613 Amdocs salaries received from various employees of Amdocs. Amdocs employees rate the overall salary and benefits package 3.6/5 stars.
What is the highest salary in Amdocs?
The highest-paying job at Amdocs is a Senior Vice President with a salary of ₹68 Lakhs to ₹1.5 Crore per year. The top 10% of employees earn more than ₹21.37 lakhs per year. The top 1% earn more than a whopping ₹40 lakhs per year.
What is the minimum salary in Amdocs?
Minimum salary at Amdocs depends on the role you are applying for. For Technical and Business Operations Analyst the minimum salary is ₹3 Lakhs to ₹10.5 Lakhs per year, and for Associate Software Engineer the minimum salary is ₹3.2 Lakhs to ₹12 Lakhs per year and so on.
What is the salary package for freshers in Amdocs?
The average salary at Amdocs for freshers varies from ₹1 Lakh to ₹10 Lakhs per year for Software Developer Intern and ₹7.5 Lakhs to ₹10.5 Lakhs per year for Software Development Engineer.
What is the notice period at Amdocs in Customer Success, Service & Operations Department in Pune?
According to AmbitionBox, 30% of the Amdocs employees in Customer Success, Service & Operations Department in Pune reported a notice period of 3 Months, 27% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 408 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Amdocs , Pune is INRunlock blur . Salary estimates are based on 613 Amdocs latest salaries received from various employees of Amdocs.

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