Amazon Senior Customer Support Specialist Salaries by 3 Employees (Updated 2025)

5 - 12 years exp.

₹3.9 Lakhs - ₹6 Lakhs

Low Confidence

Salary of majority employees

8% less than the average Senior Customer Support Specialist Salary in Internet Companies for 5 - 12 years of experience

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Last Updated: 31 Mar 2024

Companies similar to Amazon for Senior Customer Support Specialist

Company name	Avg Annual Salary	Open Jobs
FNP Senior Customer Support Specialist Salary 3 - 6 years exp. (8 salaries)	₹3 L/yr - ₹4 L/yr 27% less
Netcracker Technology Senior Customer Support Specialist Salary 5 - 6 years exp. (5 salaries)	₹6 L/yr - ₹9 L/yr 73% more
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Lycatel BPO Senior Customer Support Specialist Salary 10 - 15 years exp. (5 salaries)	₹3.4 L/yr - ₹4 L/yr 22% less
IntouchCX Senior Customer Support Specialist Salary 3 - 5 years exp. (4 salaries)	₹3.3 L/yr - ₹4.8 L/yr 8% less
Tech Mahindra Senior Customer Support Specialist Salary 0 - 3 years exp. (4 salaries)	₹2.1 L/yr - ₹5.5 L/yr 9% less

Senior Customer Support Specialist salary at Amazon ranges between ₹3.9 Lakhs to ₹6 Lakhs per year for employees with experience between 5 years to 12 years. Salary estimates are based on 3 latest salaries received from various employees of Amazon.

Experience wise Amazon Senior Customer Support Specialist salaries

Last Updated: 31 Mar 2024

Experience	Avg Annual Salary
5 years (AmbitionBox Estimate)	₹5.4 L/yr - ₹6.9 L/yr
11 years (AmbitionBox Estimate)	₹3.5 L/yr - ₹4.5 L/yr
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12 years (AmbitionBox Estimate)	₹3.5 L/yr - ₹4.5 L/yr

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Salary related reviews for Amazon

Process Associate in Lucknow

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 14 Nov 2024

5.0

for Salary and Benefits

Likes

Amazon paid salary on time and no compromise over compliance. I like both things

Salary - Excellent

+4 more

Dislikes

Amazon is a very good company but Third party employees are not feel safe due to contracting and third party employees growth is very very low

Job security - Bad

+1 more

Operations Manager in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 23 Feb 2024

3.0

for Salary and Benefits

Likes

Except the Compensation nothing else is good,

Work-life balance - Good

Dislikes

senior managers need a target every year to terminate, no work ethics they do not know what KPI is and measured if 15 team members is there and all meet their targets which is productivity, no errors etc however is last in the stack is put on PIP Which is not ideal for the end user Scorecards that cannot be automated by the l4 manager is considered as a negative point and the manager is removed from the company

Skill development - Bad

+3 more

Customer Service Executive in Pune (working remotely)

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 29 Jan 2024

1.0

for Salary and Benefits

Likes

Contractual job bulk hire only to insult the people in need and barely pays anything, people here are worst and care least about new employees because they know very well they will be kicking you out in 2-3 months itself. NO JOB SECURITY OR PAY. I HAVE 3 YEARS EXPERIENCE AND WAS OFFERED 2.89 LPA ONLY . Worst , please avoid joining this company , bigger the name worst it is.

Dislikes

Everything is bad the whole name Amazon is of no use , they only degrade indians and employees they bring in as contractual ones .

Salary - Bad

+6 more

Customer Service Associate in Kolkata (working remotely)

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 23 Sep 2024

5.0

for Salary and Benefits

Likes

...mpany to work with around the world. Piers are very very supportive and helpful. Growth opportunities are awesome and apart from salary there are many perks given to employees time to time.

Salary - Excellent

+6 more

Dislikes

Sometimes the shift timings are a little tough!!

Process Associate in Kolkata (working remotely)

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 14 Apr 2024

1.0

for Salary and Benefits

Likes

Salary is credited on time

Dislikes

No work life balance. Work process is very unclear and it is only expected that associates have to apologize to the customers multiple times on a call to get a yes , even the idea of this is absurd

Salary - Bad

+6 more

see more salary related reviews

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Hello Connections, I am actively looking for a new opportunity in the HR field. With 5 years of experience in Core HR skills such as recruitment, employee relations, talent management, payroll management, EPFO, ESIC, performance management, and compliances, I am dedicated to nurturing a positive work culture and driving organizational growth. If you are aware of any HR openings or have valuable advice, your support would be greatly appreciated. Location: Lucknow Feel free to connect or reach out if you have any insights. Companies of interest: Genpact, HCLTech, Blinkit,Amazon, Flipkart, Swiggy, Zomato, Jio, Vodafone Idea Limited airtel #OpenToWork #HRJobs #Human Resources #LucknowJobs #HROpportunities #Hiring #JobOpportunity #Work #Human Resources Jobs

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Amazon Senior Customer Support Specialist Salary FAQs

What is the notice period for Senior Customer Support Specialist at Amazon?

According to AmbitionBox, 67% of the Amazon Senior Customer Support Specialists reported a notice period of 1 Month, 33% reported a notice period of 15 days or less.This is based on 3 responses on AmbitionBox in last 2 years.

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Amazon Senior Customer Support Specialist Salaries

Amazon Senior Customer Support Specialist salary in India ranges between ₹3.9 Lakhs to ₹6 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 Amazon latest salaries received from various employees of Amazon.