Amazon Customer Support Manager Salaries by 5 Employees

5 - 10 years exp.

₹5.7 Lakhs - ₹16 Lakhs

Low Confidence

Salary of majority employees

At par with the average Customer Support Manager Salary in Internet Companies for 5 - 10 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Support Manager Salary 7 years exp. (AmbitionBox Estimate)	₹8.6 L/yr - ₹10.5 L/yr
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Marketing & Communication Customer Support Manager Salary 6 years exp. (AmbitionBox Estimate)	₹5.1 L/yr - ₹6.2 L/yr

Last Updated: 9 Nov 2024

Companies similar to Amazon for Customer Support Manager

Company name	Avg Annual Salary	Open Jobs
Reliance Retail Customer Support Manager Salary 3 - 8 years exp. (5 salaries)	₹2.7 L/yr - ₹3.9 L/yr 66% less
Shopclues Customer Support Manager Salary 8 - 15 years exp. (3 salaries)	₹7 L/yr - ₹12 L/yr 8% less
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Tata Motors Customer Support Manager Salary 3 - 14 years exp. (244 salaries)	₹5.8 L/yr - ₹22.3 L/yr 32% more
Hewlett Packard Enterprise Customer Support Manager Salary 3 - 13 years exp. (25 salaries)	₹3 L/yr - ₹8 L/yr 37% less
John Deere Customer Support Manager Salary 1 - 12 years exp. (17 salaries)	₹8 L/yr - ₹18 L/yr 40% more

Customer Support Manager salary at Amazon ranges between ₹5.7 Lakhs to ₹16 Lakhs per year for employees with experience between 5 years to 10 years. Salary estimates are based on 5 latest salaries received from various employees of Amazon.

Experience wise Amazon Customer Support Manager salaries

Last Updated: 9 Nov 2024

Experience	Avg Annual Salary
5 years (AmbitionBox Estimate)	₹3.6 L/yr - ₹12 L/yr
6 years (AmbitionBox Estimate)	₹5.7 L/yr - ₹16.9 L/yr
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7 years (AmbitionBox Estimate)	₹9.6 L/yr - ₹17.6 L/yr
8 years (AmbitionBox Estimate)	₹9.2 L/yr - ₹11.7 L/yr
9 years (AmbitionBox Estimate)	₹9.5 L/yr - ₹12.2 L/yr
10 years (AmbitionBox Estimate)	₹7 L/yr - ₹16 L/yr

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Top skills at Amazon for Customer Support Manager

UK Shift Team Handling bpo Non Voice Process voice process chat support international call center

Salary related reviews for Amazon

Process Associate in Lucknow

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 14 Nov 2024

5.0

for Salary and Benefits

Likes

Amazon paid salary on time and no compromise over compliance. I like both things

Salary - Excellent

+4 more

Dislikes

Amazon is a very good company but Third party employees are not feel safe due to contracting and third party employees growth is very very low

Job security - Bad

+1 more

Operations Manager in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 23 Feb 2024

3.0

for Salary and Benefits

Likes

Except the Compensation nothing else is good,

Work-life balance - Good

Dislikes

senior managers need a target every year to terminate, no work ethics they do not know what KPI is and measured if 15 team members is there and all meet their targets which is productivity, no errors etc however is last in the stack is put on PIP Which is not ideal for the end user Scorecards that cannot be automated by the l4 manager is considered as a negative point and the manager is removed from the company

Skill development - Bad

+3 more

Customer Service Executive in Pune (working remotely)

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 29 Jan 2024

1.0

for Salary and Benefits

Likes

Contractual job bulk hire only to insult the people in need and barely pays anything, people here are worst and care least about new employees because they know very well they will be kicking you out in 2-3 months itself. NO JOB SECURITY OR PAY. I HAVE 3 YEARS EXPERIENCE AND WAS OFFERED 2.89 LPA ONLY . Worst , please avoid joining this company , bigger the name worst it is.

Dislikes

Everything is bad the whole name Amazon is of no use , they only degrade indians and employees they bring in as contractual ones .

Salary - Bad

+6 more

Customer Service Associate in Kolkata (working remotely)

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 23 Sep 2024

5.0

for Salary and Benefits

Likes

...mpany to work with around the world. Piers are very very supportive and helpful. Growth opportunities are awesome and apart from salary there are many perks given to employees time to time.

Salary - Excellent

+6 more

Dislikes

Sometimes the shift timings are a little tough!!

Process Associate in Kolkata (working remotely)

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 14 Apr 2024

1.0

for Salary and Benefits

Likes

Salary is credited on time

Dislikes

No work life balance. Work process is very unclear and it is only expected that associates have to apologize to the customers multiple times on a call to get a yes , even the idea of this is absurd

Salary - Bad

+6 more

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What people are saying about Amazon

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optimisticvegabond

1d (edited)

works at

Carelon Global Solutions

Salary Negotiation

Hi All, I am pretty much confused I need your valuable suggestion. I have 2 offers in hand one from Amazon L4 another from pwc Team lead senior associate. Both of them offer the same compensation but variable pay is more on Amazon. Which offer I should choose and go ahead with please suggest. Current CTC 6.0 LPA and offer received details below- 1. Amazon L4 ( IC role) - CTC 11.5 LPA( fixed) + 5 LPA signing bonus+ 40 ESOP 2. PWC - Senior Associate (Team lead) - CTC 14.2 LPA +12% Variables

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Amazon Customer Support Manager Salary FAQs

What is the salary of Customer Support Manager at Amazon ?

The average salary of a Customer Support Manager at Amazon in India typically ranges from ₹5.7 Lakhs to ₹16.0 Lakhs per year, depending on experience (from 5 years to 10 years).

The top 10% of Customer Support Manager at Amazon earn more than ₹16.0 Lakhs per year, and the top 1% earn over ₹16.0 Lakhs per year. Customer Support Manager Salaries at Amazon can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 5 Amazon employees in India.

What is the estimated take home salary of a Customer Support Manager at Amazon in India?

The estimated take-home salary of a Customer Support Manager at Amazon in India typically ranges from ₹72,115 to ₹73,975 per month. This is based on the average salary range of ₹5.7 Lakhs to ₹16.0 Lakhs per year for employees with experience ranging from 5 years to 10 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 5 salaries received from various employees of Amazon. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Support Manager at Amazon ?

To be a Customer Support Manager at Amazon in india, the key skills required include:

- UK Shift
- Team Handling
- bpo
- Non Voice Process
- voice process

These skills are highly valued at Amazon and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than Amazon for Customer Support Manager in India?

John Deere	₹8.0 Lakhs to ₹18.0 Lakhs per year
Tata Motors	₹5.8 Lakhs to ₹22.3 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Amazon, depending on the role and experience level.

What is the salary of a Customer Support Manager in companies similar to Amazon in India?

The salary of a Customer Support Manager at companies similar to Amazon in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Shopclues	₹7.0 Lakhs to ₹12.0 Lakhs per year
Hewlett Packard Enterprise	₹3.0 Lakhs to ₹8.0 Lakhs per year
Reliance Retail	₹2.7 Lakhs to ₹3.9 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Support Manager at Amazon in India?

The salary growth for a Customer Support Manager at Amazon depends on factors such as experience, performance, and promotions. On average, a Customer Support Manager can expect the following growth trajectory at Amazon:

Experience	Average Salary Range
5 years	₹3.6 Lakhs to ₹12.0 Lakhs per year
6 years	₹5.7 Lakhs to ₹16.9 Lakhs per year
7 years	₹9.6 Lakhs to ₹17.6 Lakhs per year
8 years	₹9.2 Lakhs to ₹11.7 Lakhs per year

and so on.

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Amazon Customer Support Manager Salaries

Amazon Customer Support Manager salary in India ranges between ₹5.7 Lakhs to ₹16 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 Amazon latest salaries received from various employees of Amazon.