Amazon Customer Care Expert salaries in Kolkata

Likes

Contractual job bulk hire only to insult the people in need and barely pays anything, people here are worst and care least about new employees because they know very well they will be kicking you out in 2-3 months itself. NO JOB SECURITY OR PAY. I HAVE 3 YEARS EXPERIENCE AND WAS OFFERED 2.89 LPA ONLY . Worst , please avoid joining this company , bigger the name worst it is.

Dislikes

Everything is bad the whole name Amazon is of no use , they only degrade indians and employees they bring in as contractual ones .

Likes

...mpany to work with around the world. Piers are very very supportive and helpful. Growth opportunities are awesome and apart from salary there are many perks given to employees time to time.

Dislikes

Sometimes the shift timings are a little tough!!

Likes

Nothing the management was so bad and so does the process. The tool AC3 Is full of @hit and they did not work to update it and we had to endure all the bugs and glitches of a tool that is in its beginning phase and helping customers of Amazon hope foreigners see this and complain to amazon

Dislikes

Everything from management to salary as it was very low salary and we were like scammed as we were told we would get 1250 excluding salary for WFH allowance but when our salary came it was included in the salary

Likes

The work life balance is good. For a customer service associate, you are never forced to do any overtime. The max overtime you may do is 1 hour post your shift.

Dislikes

The salary is too low. The annual raise that you get is peanuts. Growth wise also it is not good. 6 years working but still the salary is lower than 4 LPA

Likes

Salary is good according to market standards.

Dislikes

There is no personal life left after 10 hour shift. Rotating shift every week deprives you of sleep and health goes for a toss. Join corporate amazon, but no FC or sort centre if you want a happy life.