Amazon Mumbai Case Manager Salaries by 5 Employees

6 - 9 years exp.

₹6.9 Lakhs - ₹13 Lakhs

Salary of majority employees

32% more than the average Case Manager Salary in Internet Companies for 6 - 9 years of experience

Interested in this particular role? 7 job openings

Salaries in different departments

Customer Success, Service & Operations Case Manager Salary 6 - 9 years exp. (4 salaries)	₹6.9 L/yr - ₹11.1 L/yr
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Finance & Accounting Case Manager Salary 6 years exp. (AmbitionBox Estimate)	₹5 L/yr - ₹13 L/yr

Last Updated: 14 Nov 2024

Companies similar to Amazon for Case Manager in Mumbai

Amazon Case Manager Salary

6 - 9 years exp. (5 salaries)

₹6.9 L/yr - ₹13 L/yr

Company name	Avg Annual Salary	Open Jobs
TCS Case Manager Salary 1 - 8 years exp. (8 salaries)	₹3 L/yr - ₹6.5 L/yr 46% less
Concentrix Corporation Case Manager Salary 1 - 5 years exp. (8 salaries)	₹3 L/yr - ₹4.6 L/yr 46% less
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UnitedHealth Case Manager Salary 4 - 14 years exp. (7 salaries)	₹4 L/yr - ₹5.6 L/yr 38% less
Committed Communities Development Trust Case Manager Salary 2 - 10 years exp. (4 salaries)	₹1.9 L/yr - ₹2 L/yr 76% less
Jio Case Manager Salary 2 - 6 years exp. (4 salaries)	₹3.3 L/yr - ₹3.5 L/yr 56% less

Case Manager salary at Amazon ranges between ₹6.9 Lakhs to ₹13 Lakhs per year for employees with experience between 6 years to 9 years. Salary estimates are based on 5 latest salaries received from various employees of Amazon.

Experience wise Amazon Case Manager salaries in Mumbai

Last Updated: 14 Nov 2024

Experience	Avg Annual Salary
6 years (AmbitionBox Estimate)	₹6.9 L/yr - ₹13 L/yr
7 years (AmbitionBox Estimate)	₹7.5 L/yr - ₹15 L/yr
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8 years (AmbitionBox Estimate)	₹7.5 L/yr - ₹15.9 L/yr
9 years (AmbitionBox Estimate)	₹7.5 L/yr - ₹16.8 L/yr

Similar Designation salaries in Amazon

Team Lead Salary

(103 salaries)

₹2 L/yr - ₹10 L/yr

Operations Manager Salary

(81 salaries)

₹10 L/yr - ₹37 L/yr

Top skills at Amazon for Case Manager

Voice Process Customer Service Customer Service International Voice Process Bpo Operations Customer Handling Customer Management Customer Service Management Human Resource Management customer support Customer Service Management US Payroll Customer Experience Voice Support Contact Center Management

Salary related reviews for Amazon

Process Associate in Lucknow

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 14 Nov 2024

5.0

for Salary and Benefits

Likes

Amazon paid salary on time and no compromise over compliance. I like both things

Salary - Excellent

+4 more

Dislikes

Amazon is a very good company but Third party employees are not feel safe due to contracting and third party employees growth is very very low

Job security - Bad

+1 more

Senior Process Associate in Bangalore / Bengaluru

Full Time

Risk Management & Compliance Department

4.0

• posted on 14 Mar 2024

4.0

for Salary and Benefits

Likes

Pay is good for freshers and a good place to start your career.

Salary - Good

+2 more

Dislikes

Lack of career growth, no skill development opportunities. Only way to get promotion is by doing a minimum of 4 projects/process improvements. No recognition for the smaller teams and its members.

Skill development - Poor

+1 more

Operations Manager in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 23 Feb 2024

3.0

for Salary and Benefits

Likes

Except the Compensation nothing else is good,

Work-life balance - Good

Dislikes

senior managers need a target every year to terminate, no work ethics they do not know what KPI is and measured if 15 team members is there and all meet their targets which is productivity, no errors etc however is last in the stack is put on PIP Which is not ideal for the end user Scorecards that cannot be automated by the l4 manager is considered as a negative point and the manager is removed from the company

Skill development - Bad

+3 more

Customer Service Executive in Pune (working remotely)

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 29 Jan 2024

1.0

for Salary and Benefits

Likes

Contractual job bulk hire only to insult the people in need and barely pays anything, people here are worst and care least about new employees because they know very well they will be kicking you out in 2-3 months itself. NO JOB SECURITY OR PAY. I HAVE 3 YEARS EXPERIENCE AND WAS OFFERED 2.89 LPA ONLY . Worst , please avoid joining this company , bigger the name worst it is.

Dislikes

Everything is bad the whole name Amazon is of no use , they only degrade indians and employees they bring in as contractual ones .

Salary - Bad

+6 more

Customer Service Associate in Kolkata (working remotely)

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 23 Sep 2024

5.0

for Salary and Benefits

Likes

...mpany to work with around the world. Piers are very very supportive and helpful. Growth opportunities are awesome and apart from salary there are many perks given to employees time to time.

Salary - Excellent

+6 more

Dislikes

Sometimes the shift timings are a little tough!!

see more salary related reviews

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What people are saying about Amazon

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optimisticvegabond

2d (edited)

works at

Carelon Global Solutions

Salary Negotiation

Hi All, I am pretty much confused I need your valuable suggestion. I have 2 offers in hand one from Amazon L4 another from pwc Team lead senior associate. Both of them offer the same compensation but variable pay is more on Amazon. Which offer I should choose and go ahead with please suggest. Current CTC 6.0 LPA and offer received details below- 1. Amazon L4 ( IC role) - CTC 11.5 LPA( fixed) + 5 LPA signing bonus+ 40 ESOP 2. PWC - Senior Associate (Team lead) - CTC 14.2 LPA +12% Variables

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Amazon Case Manager Salary FAQs

What is the salary of Case Manager at Amazon in Mumbai?

The average salary of a Case Manager at Amazon in Mumbai typically ranges from ₹6.9 Lakhs to ₹13.0 Lakhs per year, depending on experience (from 6 years to 9 years).

The top 10% of Case Manager in Mumbai at Amazon earn more than ₹13.0 Lakhs per year, and the top 1% earn over ₹13.0 Lakhs per year. Case Manager Salaries at Amazon can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 5 Amazon employees in India.

What is the estimated take home salary of a Case Manager at Amazon in Mumbai?

The estimated take-home salary of a Case Manager at Amazon in Mumbai typically ranges from ₹57,783 to ₹59,237 per month. This is based on the average salary range of ₹6.9 Lakhs to ₹13.0 Lakhs per year for employees with experience ranging from 6 years to 9 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 5 salaries received from various employees of Amazon. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Case Manager at Amazon in Mumbai?

To be a Case Manager at Amazon in Mumbai, the key skills required include:

- Voice Process
- Customer Service
- Customer Service
- International Voice Process
- Bpo Operations

These skills are highly valued at Amazon and are crucial for successful performance in a Software Engineering role.

What is the salary of a Case Manager in companies similar to Amazon in Mumbai?

The salary of a Case Manager at companies similar to Amazon in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

UnitedHealth	₹4.0 Lakhs to ₹5.6 Lakhs per year
Concentrix Corporation	₹3.0 Lakhs to ₹4.6 Lakhs per year
TCS	₹3.0 Lakhs to ₹6.5 Lakhs per year
Jio	₹3.3 Lakhs to ₹3.5 Lakhs per year
Committed Communities Development Trust	₹1.9 Lakhs to ₹2.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Case Manager at Amazon in Mumbai?

The salary growth for a Case Manager at Amazon in Mumbai depends on factors such as experience, performance, and promotions. On average, a Case Manager in Mumbai can expect the following growth trajectory at Amazon:

Experience	Average Salary Range
6 years	₹6.9 Lakhs to ₹13.0 Lakhs per year
7 years	₹7.5 Lakhs to ₹15.0 Lakhs per year
8 years	₹7.5 Lakhs to ₹15.9 Lakhs per year
9 years	₹7.5 Lakhs to ₹16.8 Lakhs per year

and so on.

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Amazon Case Manager Salaries in Mumbai

Amazon Case Manager salary in Mumbai ranges between ₹6.9 Lakhs to ₹13 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 Amazon latest salaries received from various employees of Amazon.