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AirAsia

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3.6

based on 271 Reviews

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Customer Success, Service & Operations

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AirAsia Customer Success, Service & Operations Department Salaries in India

based on 112 latest salaries
Designation Avg Annual Salary Open Jobs

Customer Happiness Executive

10 years exp. (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4.1 L/yr

Duty Officer Operations

5 years exp. (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.8 L/yr

Flight Operations Executive

7 years exp. (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.8 L/yr

Head Customer Experience

17 years exp. (AmbitionBox Estimate)
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₹36 L/yr - ₹46 L/yr

Senior Guest Service Assistant

6 years exp. (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Trainee Flight Dispatcher

9 years exp. (AmbitionBox Estimate)
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₹6.3 L/yr - ₹8 L/yr

Officer

7 years exp. (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

Executive

0 - 6 years exp. (3 salaries)
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₹4.2 L/yr - ₹6.1 L/yr

Senior Executive

7 years exp. (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.4 L/yr

Last Updated: 18 Jan, 2025

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fathersahaab
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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for AirAsia

3.7

Rated by 23 employees for salary & benefits

Executive Corporate Quality Assurance in Bangalore Rural

Customer Success, Service & Operations Department

2.0
  •  posted on 23 Jun 2022
1.0
 for  Salary and Benefits

Likes

Definitely not a great place to work. There is no match between they're preaching and practice. Yes Boss culture is prevalent

read more

Dislikes

No Growth Opportunities Lack of recognition Salary structure is inappropriate Staff are taken for granted

read more
  • Salary - Bad
    • +6 more

Senior Guest Service Associate in Bangalore / Bengaluru

Full Time

 · 

Food, Beverage & Hospitality Department

5.0
  •  posted on 23 Aug 2023
2.0
 for  Salary and Benefits

Likes

AirAsia is good but management need to change.

  • Job security - Good

Dislikes

Sick leave 12 we have for name sake I take 1 sick leave 2000/- deduction on salary if took 2 sick leave 4000/- if we took 3 sick leave in 3 months then 8000/- complete gone.

read more
  • Salary - Poor
    • +2 more

Assistant Security Officer in Hyderabad / Secunderabad

Full Time

 · 

Security Services Department

3.0
  •  posted on 31 Oct 2022
4.0
 for  Salary and Benefits

Likes

Pay is good compared to other indian airlines. Get Tata benefits Free unlimited flight tickets

read more
  • Salary - Good
    • +1 more

Dislikes

Work life is not good No proper planning of rosters Staff donno if the applied leaves are approved or not We won’t know what will my shift tmrw till today afternoon or evening. Basically if u are trying to join army but u didn’t get selected…. Then join AirAsia 😂 This is for ppl who are married- Get ready for everyday fights with your wife as you wont get proper time to spend with your family😂

read more
  • Work satisfaction - Poor
    • +2 more

Cabin Crew in New Delhi

Full Time

 · 

Aviation & Aerospace Department

1.0
  •  posted on 05 Jan 2023
1.0
 for  Salary and Benefits

Dislikes

Zero work life balance Salary is deducted even for 12 basic sick leave After sick leave the company also deducts our upcoming offs considering the sick leave as our off. We as cabin crew, our voices are not being heard. There is no salary increment as much as it should’ve been since covid happened

read more
  • Salary - Bad
    • +5 more

Software Engineer Level 1 in Bangalore / Bengaluru

Full Time

 · 

Engineering - Software & QA Department

5.0
  •  posted on 11 Mar 2023
3.0
 for  Salary and Benefits

Likes

Steep Learning Curve Working on latest Industrial technology and practices Great and supportive team

  • Skill development - Excellent
    • +3 more

Dislikes

Worklife Balance Salary less when compared to other product based companies Bonuses not given Appraisal is also questionable

read more
see more salary related reviews

AirAsia interview questions by designations

Cabin Crew (5)Assistant Security Officer (3)Airport Ground Staff (2)Ground Staff (2)
View all 31 interview experiences
More about working at AirAsia

AirAsia Salary FAQs

How much does AirAsia pay per year?
The average AirAsia salary ranges from approximately ₹0.4 Lakh to ₹4.3 Lakhs per year for a Customer Service Associate and ₹73 Lakhs to ₹1.1 Crore per year for a Captain. Salary estimates are based on 112 AirAsia salaries received from various employees of AirAsia. AirAsia employees rate the overall salary and benefits package 3.7/5 stars.
What is the highest salary in AirAsia?
The highest-paying job at AirAsia is a Captain with a salary of ₹73 Lakhs to ₹1.1 Crore per year. The top 10% of employees earn more than ₹28.62 lakhs per year. The top 1% earn more than a whopping ₹93.71 lakhs per year.
What is the minimum salary in AirAsia?
Minimum salary at AirAsia depends on the role you are applying for. For Guest Service Associate the minimum salary is ₹2.5 Lakhs to ₹5 Lakhs per year, and for Customer Service Executive the minimum salary is ₹2.5 Lakhs to ₹8 Lakhs per year and so on.
What is the salary package for freshers in AirAsia?
The average salary at AirAsia for freshers is ₹5.7 Lakhs per year for Cabin Crew.
What is the notice period at AirAsia in Customer Success, Service & Operations Department?
According to AmbitionBox, 36% of the AirAsia employees in Customer Success, Service & Operations Department reported a notice period of 1 Month, 32% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 72 responses on AmbitionBox in last 2 years.

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AirAsia Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at AirAsia is INRunlock blur . Salary estimates are based on 112 AirAsia latest salaries received from various employees of AirAsia.

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