Aditya Birla Sun Life Insurance Customer Success, Service & Operations Department Salaries in India

Likes

...nimum as they all are trying to wrap up their work as soon as they possibly can. The work pressure is so much that everyone works about 10-12 hours of shift daily without extra pay (Operations & my team). C) Management: 1) The management here in my experience was very poor as they expect new joiners to deliver expected performance (100% productivity & accuracy) without providing any proper training. No on job training, no mentor - ABSOLUTELY RIDICULOUS!! 2) The direct line manager is of no help and is least bothered about the issues faced by their team mates. Most of the time I was redirected to approach someone else for resolving my concerns. 3) The higher management is no better either. They are least concerned about their employees' plummeting morale as for them we are easily replaceable at any time. If by any chance they paid heed to you voicing out your opinions/concerns, they'll take care of it at their own leisurely time and sometimes will even forget about it. D) Company Policies: They have myriad of good company policies which are explained in the induction at an undefined timeline (Mine was done after I spent 7 months at ABSLI) - this should be the very first obligation of an organization to conduct the Induction Program after a new employee is hired. I had to cut short my detailed review due to the limited character capacity on this page.

Dislikes

I have quit ABSLI and have mentioned all likes & dislikes in the above field. One thing I couldn't mention was that the actual working days were from Monday to Saturday contrary to the advised working days in the interview from Monday to Friday. HYPOCRISY at it's best.

Likes

It's a good company to work with the overall core values of the organisation is excellent.

Dislikes

...if it illogical they will still do it cause the management has decided to do so. Salary is not that competitive and we work for 14-15 hours to close everything. Sometimes you are required to work on weekends and theblast day of the month for which u are not compensated. They do not give any compoffs of you are required to work on holidays.

Likes

Great work-life balance, working culture is decent, good place to learn about insurance and how to work in general. Job security is very high.

Dislikes

Salary is easily the worst in the entire industry. Feels more like pocket money. Management isn’t rock-solid all the way. Promotions are best left forgotten. No yearly appraisals. Overall, a very good organisation to work for as long as you don’t care about earning a decent amount.

Likes

Only good thing for beginners is they got a good time to plan their alternative things and plan to grow themselves as the pressure is low. And no such very hard for a beginner to work with.

Dislikes

... No work methods and systems. 4. culture is not good and system is very slow. 5. They do not pay you TA but will say to visit your branches every single day. 6. Disclaimer to everyone who are opting to join Aditya Birla group life at Kolkata or east zone. Do not go under Puspita Ghosh. Be aware of her. No 1 worst lady still exists in the world.

Likes

Company has good working culture, which will help you to maintain work life balance.

Dislikes

...pany doesn't have go getter attitude and not aggresive for the business at all. Salary and incentives structure is very poor. Even they don't provide exact salary what they mention at appoinment letter.