Adfactors PR Customer Success, Service & Operations Department Salaries in Mumbai

Likes

Nothing. Only salary comes on time. Some colleagues are helpful. No scope for growth. Mismanaged teams and no discipline at all. Everything has to be done last moment, unclear communications from team

Dislikes

Poorly managed teams, very immature work patterns. Below average internal communications and planning.

Likes

Big brands, events at swanky places, upskilling,

Dislikes

Less than industry pay, loong work hours (9-9 avg!), weekend work, no regard for holidays / personal time, travel in/out of city, slow growth, after working hybrid since covid, and doing well - they again want to shift to 5day wfo - just because!

Likes

...and explore as much as you want to. The office ambience and work safety is good. The facilities at the office like gym are also good and the pay is decent too

Dislikes

the office canteen is not good, you have to work even after working hours in case client work comes up, on saturdays and sundays too work comes up on some days and for some SBUs documentation work is too much as compared to qualitative PR work

Likes

...e old desktops are given to work, with internet speeds at their terrible Best. No space for parking, bad pay masters & the list goes on

Dislikes

There’s no sense of work life balance here. Irrespective of what time you get done from work, you’re supposed to reach at 9 am the next day. Big names are hired from across businesses & made to sit on teams when they know nothing about the business. In a PR agency, if you don’t know the media & it’s working.. your knowledge about that particular sector counts for zilch

Likes

They focus alot on skill development and accountibility. The work pressure depends upon the number of clients one handles and also the volume of work, the client expects. Leadership is very supportive and so is the office culture. There is a gym in the office as well.

Dislikes

Appraisals aren't that great, very average + no compensation for overtime