24/7 Customer Assistant Manager salaries in Kolkata

Likes

I have been with 24/7 AI for 8 years now working for a Australian Client. Work culture here is really cool and

Dislikes

...without a clarity of intention behind. Thereby frustrating the frontline expert. The salary paid here doesn't justify the work load

Likes

Good environment whether it is manager or hr or people arround you. Everyone are supportive.

Dislikes

More growth and opportunities needed especially for tenured ones and salary is less especially for experienced and need to provide good medical facilities like ESI or other similar services for health benefits.

Likes

Overall best. Transport team, Facilities and work culture, colleagues, managers, team leaders and cafeteria everything I loved, I really miss working in 24 7.ai ...still life has to move on

Dislikes

...g login people do not have much option on food, lot of politics and favouritism. Pay is less and they ask to extended on daily basis even though they pay for it. It should be our choice to extend or not

Likes

Infrastructure and facilities are the best. Friendly work environment with few employee friendly policies. Also, here they focus on enhancing the skills of their work force.

Dislikes

Salary structure with too many components, especially the basic pay is the worst in the industry which is even lesser than a security guard. The management has very smartly designed the salary annexure, so that they don't contribute more towards EPF or Gratuity. The company focuses more towards the revenue than its employees. Mid level management is very much into politics.

Likes

...a good place to start your carrier in a international bpo sector. Take home sal. Is not that good but you can get good incentives plus halfyearly and annual bonus is what you can gain most. Transportation is also good but you will loose 3-4 hours in travelling apart from 9 hours of your job. Also shift timings where every body lose intrest it will be 247 shifts mostly nights. Overall a good place to work.

Dislikes

Sal. Long hours of travelling and shift timings