Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 1K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

Zones

Compare

2.1

based on 22 Reviews

Filter reviews by

Zones Service Desk Analyst Reviews

based on 1 review

Updated 25 Oct, 2024

Overall Rating

1.0/5

How AmbitionBox ratings work?

Category Ratings

1.0

Company culture

1.0

Job Security

1.0

Salary & Benefits

1.0

Work-Life balance

1.0

Skill development

1.0

Promotions/Appraisal

1.0

Work Satisfaction

1 review found

Sort by: Popular

Service Desk Analyst in Bangalore / Bengaluru

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 25 Oct 2024

Likes

Nothing to say

Dislikes

Everything is dislike fraud management

Similar companies for Service Desk Analyst

View All

TCS Reviews

3.7

• 6 Reviews

Cognizant Reviews

3.8

• 5 Reviews

Wipro Reviews

3.5

• 17 Reviews

HCLTech Reviews

3.2

• 25 Reviews

Capgemini Reviews

3.4

• 5 Reviews

Accenture Reviews

4.2

• 5 Reviews

Tech Mahindra Reviews

2.8

• 11 Reviews

Amdocs Reviews

5.0

• 4 Reviews

NTT Data Information Processing Services Reviews

3.9

• 5 Reviews

Mphasis Reviews

2.8

• 4 Reviews

Top trending discussions

View All

Salary Discussions, Hike & Promotions

a senior consultant

Retention offer

Hello, Current offer from CG - Total 21.5L, fixed as 19.4 and rest bonus Retention offer from Deloitte - Total 19.1, fixed as 15.5 and rest bonus (4L) I understand the offer is less but my manager explained that Deloitte's hikes are better in the market and on an average, I can get 15% every year with good performance. The same hikes in CG are around 5-6% so financially, my salary growth will definitely be more in Deloitte. Please give me suggestions. I have good management and projects in Deloitte with WLB but I would like to have some perspective on offered CTC too

Got a question about Zones?

Ask anonymously on communities.

Similar Designation Reviews

IT Helpdesk Analyst in Bangalore / Bengaluru

Full Time

IT Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

1.0

Work-Life Balance

posted on 19 Nov 2024

Likes

Nothing to Like here This is only for Freshers

Dislikes

Worst Management If you are experienced then don't apply for the Helpdesk job Simply pressurize the technician Never Believe on Promotion, for 2000 hike they will extract 2lahk worth of work Simply they will recruit Higher management where they will sit in the cabin and there wont be any changes Now a days IT Helpdesk becoming an Customer support, Just listen the user and escalate. You wont get any app/tool to resolve the issue. Most of Just guide the user to follow the instruction. Demand for more resolve count....Read More

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Data Analyst in Noida

Full Time

Business Intelligence & Analytics Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 28 Dec 2022

Likes

This is the worst company i ever work with and the company policy and company management are worst. Allover please try another organisation don't join Zones.

Dislikes

I don't like this company Because of HR policies and management everything is unprofessional

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Analyst in Bangalore / Bengaluru

Sales & Marketing Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 06 May 2022

Likes

Worst company. Never join here. It's better you stay without job than to join here. HR is worst. They won't answer your calls or emails. They will show very high CTC and pay you very very less. If you ask they will give lame dissatisfied answers. No proper payroll team. Lot of errors in salary. And if you complain, they don't care. You will end up working 13 hours and they don't pay extra. No transport allowance or food allowance. You will be treated like a slave. No respect to employees. Sometime you will also be Targeted and used as scape goat for their own mistakes. No new learning. No scope for growth in salary or position. This is not an organisation. It's a petty shop run by two uncivilized people. Avoid this company!!!!!!...Read More

Dislikes

Everything is a drawback. Reject this company.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Group Manager in Noida

PPM Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 18 Feb 2019

Likes

Working at Zones had given be an space to utilize my expertise and implement ideas into reality. The leadership/management is employee friendly and trusts them.

Dislikes

Nothing that I could think of.

Work Details

My work at zones was to manage overall SCM operations and I thoroughly enjoyed it. When you have over 4000+ vendors and multiple stake holder to bridge, it can never get boring.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Billing Executive in Noida

finance Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 11 Jun 2018

Likes

nothing

Dislikes

everything

Other Zones Reviews

Service Desk Engineer in Bangalore / Bengaluru

Full Time

IT Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 26 Nov 2024

Likes

nothing

Dislikes

everything is not good here

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Successfactors Consultant in Noida

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 28 Sep 2023

Likes

The best employee centric company with great leadership and open minded people around you . Very helpful & supportive

Dislikes

No dislikes at all very few companies are employee centric still in 2023 . Zones is one of them.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Graphic Designer in Jodhpur

Full Time

IT Infrastructure Services Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 30 Jun 2023

Likes

Having paid holidays, sick days and personal days is also a crucial part of feeling happy with work.

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Service Desk Engineer in Belgaum

Full Time

IT Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

2.0

Job Security

1.0

Work-Life Balance

posted on 30 Sep 2024

Likes

International company

Dislikes

Support domain is hectic and no proper salary for the stress

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Service Desk Engineer 1 in Bangalore / Bengaluru

Full Time

IT Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 01 Nov 2023

Likes

I like because the female employe job is safe

Dislikes

Working environment and management is not much good , there is partiality among potion

IT & Information Security - Other in New Delhi

Full Time

IT Support Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 01 Aug 2024

Likes

My manager is very supporting but teammates are not

Dislikes

Deducted perks after joining within 1 year half yearly bonus and all perks.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Service Desk L-2 in New Delhi

Full Time

Service Delivery Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 06 Jan 2025

Likes

Nothing is interesting in zones

Dislikes

Management is very worst specifically HR Director Venkat Ramana.

Service Desk L1(JP Morgan) in Bangalore / Bengaluru

Full Time

Service Delivery Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 11 Jul 2023

Likes

You can improve your Skills development

Dislikes

Working environment

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Solution Architect Consultant in Noida

Information Technology Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 21 Apr 2022

Likes

If any one who is an career and growth enthusiast should not join Zones India Office regardless of any location.

Dislikes

Worst mindset ,lot of narrow minded people.. Each one of them is insecure about there job. Lots and lots of politics. they only know how to sell laptop and desktop. pure sales company . do not fall in there trap.

Work Details

nothing

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Supply Chain Specialist in Noida

Procurement & Purchase Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 20 Mar 2019

Likes

They provide a good package on initial stage and there is no career growth in this company.

Dislikes

There is no job security and they don't have alternate oprtion to adjust all employees if the process get ramdownd.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Claim your company page and respond to reviews as an employer.

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 1 Zones review submitted by Zones employee. Read reviews on salaries, working hours, work culture, office environment, and more to know if Zones is the right company for you.