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ZKTeco Biometrics

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3.1

based on 154 Reviews

Filter reviews by

ZKTeco Biometrics Customer Success, Service & Operations Department Reviews

Updated 30 Jan, 2025

Overall Rating

3.6/5

based on 9 reviews

Rating distribution

2 (22.2%)

3 (33.3%)

1 (11.1%)

Category Ratings

3.8

Skill development

3.7

Company culture

3.7

Work-life balance

3.6

Job security

3.2

Salary

3.1

Work satisfaction

2.7

Promotions

What employees say about ZKTeco Biometrics?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

100% employees reported

Flexible timing

50% employees reported

No travel

86% employees reported

View more detailed insights

Gender based rating

2.8

Rated by Women

2 reviews

3.7

Rated by Men

7 reviews

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Explore Reviews by Department

View All

Customer Success, Service & Operations

3.6

• 9 Reviews

Engineering - Software & QA

2.7

• 54 Reviews

IT & Information Security

4.3

• 12 Reviews

Engineering - Hardware & Networks

3.5

• 11 Reviews

Sales & Business Development

3.7

• 10 Reviews

Data Science & Analytics

2.8

• 5 Reviews

9 reviews found

Sort by: Popular

Technical Support in New Delhi

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Jan 2025

Likes

Company work environment is very good,There is no any small politics in the office. Team leader Bharath is very friendly nature with there team members.He is always ready to help and support there team members.There is no any work pressure in call centre team .

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Office environments

Technical Support Associate in Bangalore / Bengaluru

Full Time

Other Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

5.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 22 Jul 2024

Likes

Its ok

Skill development - Excellent
Job security - Good
Work-life balance - Good

Dislikes

EVERYTHING IS CONTROLLED BY CHINESE PEOPLE

Salary - Poor
Promotions - Bad
Work satisfaction - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Associate Technical Trainee in Bangalore / Bengaluru

Full Time

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 18 Jul 2023

Likes

You can learn about the software and products. However people will not guide you step by step.You have to ask them everytime.

Dislikes

There is no job security at all and not much learning, growth.HR policy is applied only on the paper but not on real life when it comes to Salary and resignation.

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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IOS Trainee in Bangalore / Bengaluru

Full Time

Back Office Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 24 Sep 2023

Likes

Am very much interested

Dislikes

It was nice I and good.

Work satisfaction - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Technical Support Associate in Bangalore / Bengaluru

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 04 Aug 2023

Likes

All are very cooperatives.

Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

They are not giving Holiday.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Bangalore / Bengaluru

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 17 Mar 2023

Likes

Good evironment friendly nature

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Salary date is too long

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Executive in Bangalore / Bengaluru

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Jul 2023

Likes

I will recommend it’s a top notch organisation you’ll never regret once you join the culture the values they give to the employees really well well appreciated

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to say any negativity about ZKTeco As I experienced there

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel.

You are reading trusted reviews. Keep reading to find out more about ZKTeco Biometrics.

Technical Support Engineer in Mahadevpura

Full Time

Technical Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 05 Sep 2022

Likes

Work Colleagues are really helpfull and Kind

Job security - Excellent

Dislikes

No Proper Manangement and work life Balance

Promotions - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Order processor Specialist in Bangalore / Bengaluru

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 22 Sep 2023

Likes

Week Offs

Dislikes

Management is not all on time response

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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Top trending discussions

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Hi All, I have 7 years of experience and I have currently offer for Data Engineer role from the below organizations- 1) Accenture 2) Cepgemini 3) Nagarro The CTC offer I am getting are almost the same (minor difference) for all these 3. Please help me to make better decisions (by considering growth, company culture, job security, and all other aspects).

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AmbitionBox has 9 ZKTeco Biometrics reviews submitted by ZKTeco Biometrics employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ZKTeco Biometrics is the right company for you. 100% o...Read more

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ZKTeco Biometrics Customer Success, Service & Operations Department Reviews Reviews

ZKTeco Biometrics Salaries in Customer Success, Service & Operations Department in India

Technical Support Engineer 8 salaries	₹2.6 L/yr - ₹4.5 L/yr
Technical Associate 6 salaries	₹3 L/yr - ₹4.1 L/yr
Technical Support Associate 4 salaries	₹4 L/yr - ₹4.5 L/yr
Associate Technical Engineer 2 salaries	₹2.7 L/yr - ₹3.5 L/yr
Customer Service Engineer 2 salaries	₹3 L/yr - ₹3.8 L/yr