WNS Guest Relation Executive Reviews

Likes

Nothing

Dislikes

This company is the worst of all the companies I have worked it. It’s 75 days and yet they have not given me my f&f whenever you ask them they give excuse upon excuse and it’s a torture. I have been mentally stressed and anxious because of the way they are dealing with this. There is no care in the world for treating employees needsand who takes so long to process f&f. First they said they are transitioning a system them 3 weeks ago they said u will get it in 15 days and now that has also passed and they are saying that they need time to look into it. PATHETIC!!!!!!...Read More

Likes

WNS is a great company to work with. The ambience around is good. There is job security. It's just amazing fun to work in WNS. I miss working with them!!

Dislikes

There are a few people in the management that don't care about their advisors and behave with them like crap. Unfortunately this leads to the employees leaving which is sad because WNS is a company that takes care of it's employees and just because of a few people in the management the name is spoilt..

Likes

About the shift timings and weekoff

Dislikes

Because will be targets

Likes

Everything is bad... Only name but nothing inside. I will never recommend wns to anyone

Dislikes

All.. Everything

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Feedback

Dislikes

Need to be located in more cities

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Yes I like it's very good

Dislikes

No because of salary increment

Likes

Great experience with WNS

Dislikes

Management issue

Likes

There is everything good about WNS

Dislikes

Na

Likes

It was a very bad experience apart from the product that i was interested in everything was bad from management to work life balance

Dislikes

Everything about that organisation

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

That they gives you A Job security.

Dislikes

There is no proper appraisal system in place, and yearly performance ratings are not being provided according to performance. The knowledge of Deputy Managers regarding the process is not being evaluated. HR is not acting as a neutral party; instead, they seem to favor the Managers. HR does not respond to the agents' concerns and often ignores them.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Environment is very good. Peoples are supportive.

Dislikes

I am facing some issue. Like canteen and also odd shift suddenly changed then we will typically manage yourself.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Commercial, legal and compliance savviness given that majority of leadership comes from a chartered accounting background. Consistent strong financial performance, especially the margins is a testimony to this strength. Convenient for Maharashtra based employees as this is one of the few reputed BPM industries in this part of India.

Dislikes

Top few includes, extremely personality driven culture, increment and growth concerns for majority of the folks due to a very margin oriented approach combined with a weak positioning with the clients in some of the verticals. High vintage of majority of senior leadership driving more of fixed way of thinking. Relatively high level of politics and blame games. Over regulated environment.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Worst

Dislikes

Worst environment of company, management, salary not good for deserving employees, favouritism in promotion, toxic environment, work pressure, no proper training material to deliver new joiners.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I work as a travel advisor. And this is really a smooth process. What I like most about wns is supervisor and manager's behaviour. Managers and supervisors are really nice to everyone that's the only thing one can appreciate about WNS.

Dislikes

There is no both side cab available. Just one side cab facility which you will get in return. But even if you have cab facility you have to wait for it for one hour after shift end, you ll b standing with other employees in waiting list. No job security at all, process may ramped down and time and despite that you won't get bench period. Canteen workers are rude that even they can't give u juts a spoon if u ll ask for. This company is overall just a show off. And most imp thing, there is no wfh not even you are on bed that means u have to come and if you take a leave that ll be considered an unplanned leave in whatever case. Second imp thing: you ll work on 50s generation fixed system like cpu monitor where somewhere mouse is not working somewhere keyboard is not working but you have to work. There is no laptop facility. If you loose any ur belongings here even if on ur own desk no action ll be taken towards it. You won't be paid exact amount what you have got in offer letter. Conclusion : this is a rubbish organisation except supervisors behaviour....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

nothing, bad decision to join this company bad management

Dislikes

bossy culture, bad hygiene no transport use metro and shuttle, hospital food, paid parking and workload no work from home

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Team bonding, extra-curricular activity, employer-employee transparency.

Dislikes

HIRING services, training, transport, infrastructure, IT service, app management.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.