WNS is rated
3.3 out of 5 stars on
AmbitionBox, based on 30 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
WNS is rated
3.3 out of 5 stars on
AmbitionBox, based on 30 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in WNS Customer Service Associate Pune Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Feel comfort at work and secured in transport services.
Dislikes
Dissatisfaction in salaries and incentives
Work Details
Was very comfort and relaxed
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Pune
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 05 Jan 2023
Likes
Only thing i loved was the place where the office was located
Dislikes
So many things,
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Pune
Full Time
·
Customer Service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Dec 2020
Likes
Nothng @ all
Dislikes
Everything management doesn't have any clue what they want to do with the process or with the employees or for the employees satisfaction hence there is high attrition rate
Work Details
claims executive
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Pune
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 30 Sep 2023
Likes
Easy hiring process, great work culture
Dislikes
Canteen
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Pune
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 12 Jan 2022
Likes
Managment exprerience work load
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Associate in
Pune
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 01 Jun 2021
Likes
Manager has been very nice and polite with me. Team I have been with was quite good.
Dislikes
Worst environment. Back bitching which I personally don't like. That's one of the reason for leaving the organisation
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Pune
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Apr 2021
Likes
Best company I have ever worked.
Genuinely employee centric.
Work Details
Awesome
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Associate in
Pune
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 11 May 2021
Likes
Liked the company policy, environment, culture, compensation and benefits.
Dislikes
I myself have not encountered a thing to dislike about.
Work Details
I was an Associate working for International Travel Process. It was my first job, so i was a bit nervous about interacting with people but eventually i loved working in WNS. It really was a good experience.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Pune
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 28 Nov 2019
Likes
NSDL process
Dislikes
Wns is good
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Pune
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 30 Oct 2019
Overall Rating
Customer Service Associate in
Pune
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 24 Apr 2022
Likes
Lunch breaks were given at 4-5 pm
Work Details
Good
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Pune
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
Work-Life Balance
posted on 22 Jun 2019
Likes
Environment is friendly.Staff is supportive.
Dislikes
There is no increment in salary even after better performance.
People also ask about WNS, Pune Customer Service Associates
Is WNS, Pune a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 30 employee reviews, it's clear that most customer service associates have an average experience working at WNS, Pune. Job Security holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about job security and career growth on AmbitionBox.
Does WNS, Pune pay their Customer Service Associates well?
According to AmbitionBox reviews, WNS, Pune customer service associates rate their salary and benefits at 2.9 out of 5, based on 30 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about WNS, Pune's customer service associates salaries here and to read reviews specifically about salary and benefits at WNS, Pune for customer service associates, click here.
How is the work culture at WNS, Pune for Customer Service Associates?
Work culture at WNS, Pune for customer service associates is rated 2.8 out of 5 by 30 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at WNS, Pune for customer service associates, click here.
How is the job security at WNS, Pune for Customer Service Associates?
Based on 30 reviews on AmbitionBox, WNS, Pune's customer service associates rate job security at 4.2 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at WNS, Pune, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at WNS, Pune for customer service associates, click here.
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