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Volkswagen

Compare

4.2

based on 802 Reviews

Video summary

Filter reviews by

Volkswagen Customer Care Manager Reviews

Updated 1 Jul, 2022

Overall Rating

4.9/5

based on 5 reviews

Rating distribution

4 (80.0%)

1 (20.0%)

0 (0%)

Category Ratings

5.0

Company culture

5.0

Promotions

4.9

Skill development

4.9

Work satisfaction

4.8

Work-life balance

4.7

Job security

4.7

Salary

What employees say about Volkswagen?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

75% employees reported

Flexible timing

40% employees reported

Within country

50% employees reported

View more detailed insights

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5 reviews found

Sort by: Popular

Customer Care Manager in Lucknow

Full Time

Sevice Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 03 Apr 2020

Likes

High Work Culture and standard

Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Salary

Work Details

It was really a nice experience, learned many thing thre abut the new technic to handle tge concerns n customers

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country.

Customer Care Manager in Dehradun

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Jul 2022

Likes

Very friendly work environment. Lv to work with VW

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Saturday (Flexible Timings)

Customer Care Manager in Ahmedabad

Customer Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Sep 2021

Likes

Learnt from VW was out of the box. They treat us as a human being not as an employees. Environment was too good for girls. Girls safety was their priorities as like customer service. So greatful to worked with Volkswagen Rajkot.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

I am doing all the activities related to customer interaction. From the enter of customer in showroom till the after delivery of their dream car. All the reporting part, attending reviews, trainings, from the conducted by VW company.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Customer Care Manager

Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Oct 2019

Likes

Best experience ever

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

I was customer care Manager Sales

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Manager in Salem

Service Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 May 2018

Likes

Overall good experience. Bcoz of my marriage plan I left the job nd settled in Karnataka from Salem.

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Collecting the customer feedback Preparing daily report nd mthly report Resolving the escalations

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

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Interview Tips & Stories

1w (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

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Volkswagen Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 Volkswagen reviews submitted by Volkswagen employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Volkswagen is the right company for you. 75% of employees reported t...Read more