Vodafone Idea Customer Service Representative Mumbai Reviews

Likes

Working with is a great idea.sallery and benifits is ok .

Dislikes

Company only wants his profit he not looking into customer benifits. Vi wants to sale postpaid product. That why we CRE forcefully given the postpaid login to every customer. And also network getting very worse. And we don't have our personal time . Manager working us 12hrs of duty that's why I'm not satisfied with the time. And also we are working women's we have to handle both side they can't understand the issue. Pls improve ur network as well as give less pressure to the third party staff .and also we are not getting the holidays....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

In vodafone the customer service is extremely good. We develop skill while attending a different customers. Some customers are in anger some are softly in nature. So we can develop our skill for attending a different customers.

Dislikes

Ther is no growth in vodafone. After vodafone merge with idea there are less opportunities for growth..

Work Details

In vodafone there is extremely good service. I like to do work in vodafone.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Management

Dislikes

Nothing

Work Details

To solve the queries for the customer for the plan and help to resolve it

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.