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vCustomer Reviews

based on 30 reviews
Updated 9 Dec, 2023

Overall Rating

4.2/5
How AmbitionBox ratings work?

Category Ratings

1.2

Skill development

1.2

Company culture

1.2

Salary & Benefits

1.2

Work Satisfaction

1.2

Promotions/Appraisal

1.1

Work-Life balance

1.1

Job Security

vCustomer is rated 4.2 out of 5 stars on AmbitionBox, based on 30 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
vCustomer is rated 4.2 out of 5 stars on AmbitionBox, based on 30 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions in vCustomer Reviews

30 reviews found

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People also ask about vCustomer

Is vCustomer a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 30 employee reviews, it's clear that most employees have a positive experience working at vCustomer. Skill development holds the highest rating at 1.2, while job security is rated the lowest amongst all factors at 1.1. Read reviews about skill development and job security on AmbitionBox.
How does vCustomer’s employee rating compare to the industry average?
vCustomer’s employee rating of 4.2 out of 5 exceeds the industry average of 3.7 out of 5 for companies within the BPO sector. This rating reflects that vCustomer generally provides a better employee experience compared to many of its industry peers, indicating stronger overall satisfaction among its workforce.
Does vCustomer pay their employees well?
According to AmbitionBox reviews, vCustomer employees rate their salary and benefits at 1.2 out of 5, based on 30 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about vCustomer salaries here and to read reviews specifically about salary and benefits at vCustomer, click here.
How is the work culture at vCustomer?
Work culture at vCustomer is rated 1.2 out of 5 by 30 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at vCustomer, click here.
How is the job security at vCustomer?
Based on 30 reviews on AmbitionBox, vCustomer employees rate job security at 1.1 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at vCustomer. To read reviews about job security at vCustomer, click here.

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Gender Based Ratings at vCustomer

based on 24 reviews
5.0
Rated by 3 Women

Rated 5.0 for Work-Life Balance and 5.0 for Company Culture

women
4.2
Rated by 21 Men

Rated 1.2 for Skill Development and 1.2 for Company Culture

men

Working Days at vCustomer

based on 30 reviews
Rotational Shift
54%
Monday to Friday
29%
Monday to Saturday
17%

Work Timings at vCustomer

based on 30 reviews
Flexible timing
Strict (9pm - 6am)
Strict (10pm - 7am)
65%
6%
6%
23% employees reported other strict timings

Shift Timings at vCustomer

based on 30 reviews
Night shift
Day shift
57%
43%

Business Travel at vCustomer

based on 30 reviews
No travel
77%
Within city
11%
Within the city
6%
Within country
6%
Technical Support Engineer
12 salaries
unlock blur

₹1.8 L/yr - ₹7.6 L/yr

Assistant Manager
4 salaries
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₹4 L/yr - ₹23 L/yr

CCE
4 salaries
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₹1.3 L/yr - ₹2.2 L/yr

Team Lead
4 salaries
unlock blur

₹2 L/yr - ₹3 L/yr

CSR
3 salaries
unlock blur

₹0.6 L/yr - ₹1.2 L/yr

Explore more salaries
cab
Office cab/shuttle
5 total responses
freemeal
Free meal
2 total responses
onsite
International/On-site exposure
1 total response
officeGym
Office gym
3 total responses
+5 more benefits
Compare vCustomer with

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