We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Care Executive in
New Delhi
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 14 Jul 2023
Likes
Good Experience
Dislikes
Very bad Shift Timings
Customer Care Executive in
Noida
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 Nov 2020
Likes
Nothing, there are big frauds. have policy of hire and fire as per there processs no job security
Dislikes
There HR forced for leaving the org with unnecessary performance reason as there was no work in process. Not even payed 3 months salary , which is suppose to paid by law.
Work Details
work culture is made by people or your peers , my peers was very good, but its the company which sucks.
Work days: Monday to Friday
(Strict Timings)
Customer Care Executive in
Pune
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Mar 2020
Likes
Vcustomer has the worst management
Dislikes
Managers
Work Details
Csr
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Floor Supervisor in
Badgaon Sheri brahmasun city
Office staff Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
Job Security
Work-Life Balance
posted on 21 May 2022
Likes
He is one the best BPO company because this is very disciplined and Rules folloowed Company... services is very nice and Good Qualities
Dislikes
Nothing any dislikes
Work Details
Work days: Monday to Friday
(Flexible Timings)
Technical Support Engineer in
New Delhi
Technology / IT Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 26 Feb 2020
Likes
Work Policy
Dislikes
Rotation shift were weekly and there was no learning for career growth.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Client Relationship Executive in
New Delhi
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
Promotions/Appraisal
5.0
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
5.0
Work-Life Balance
posted on 08 Aug 2017
Likes
Company was awesome to work
Dislikes
They shifted to other country
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Acting Team Leader in
New Delhi
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 04 Feb 2020
Likes
As a parcity with employees
Dislikes
.......
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Manager in
New Delhi
Netgear Technical Support Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 13 Sep 2021
Likes
Vcustomer doesn’t exist anymore but it’s leadership was phenomenal and so is the culture
Dislikes
Graveyard shift that starts at 2-3AM
Work Details
Work life can’t be good in a BPO owing to shift rotation but two sequential weekly offs made it better
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
New Delhi
TSE Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 09 Dec 2019
Likes
Training
Dislikes
Internal experience
Work Details
Work timings: Flexible Timings
Technical Support Engineer in
Pune
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Jun 2019
Likes
Good Transparency and approachable leadership team.
Dislikes
Everything was good .
Work Details
Good place to show off your skill set and get rewarded as well.
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Other vCustomer Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior TSE in
Pune
Full Time
·
Information Technology Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 09 Aug 2022
Likes
Everything was good
Dislikes
nothing as such
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Call Center Executive in
Okhla phase 3, New Delhi
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 06 Dec 2020
Likes
It's was a good company for me, because Vcustomer ls my fisrt job. It's like a family for me, they treat us equally, whether you are a Supervisor, Team Leader, Manager, Tainer or HR etc. Sometimes when I look back, wow...Our Canteen/Cafe, it's one of the best ever, everyone have the same, whether he/she is Manager or HR, it was soo good . And on 3rd floor, there' s a bid hall where we can play Pool, Carrom, table tenis, and even we can watch televition (TV) by the way we use to play Volleyball....Read More
Dislikes
To be honest, everyone in Vcustomer got their salary on the right time. But, I'm sorry to say that for a new recruitment like us, they gave us only three days (3) three days for process training as well as voice and Accent.
Moreover, there's no incentive nor bonus till the time I'm with Vcustomer. After all it's a good company.
Work Details
For me it's like a challenging situation with everyone at first, because, the training was only 4 days, so when we've got a break I spent most of the time in Canteen and request the senior to help me out. And everyone working in Vcustomer are very good.
Work timings: Flexible Timings
Work related travel:This is a desk job.
Senior Technical Support Associate-L2 in
New Delhi
Full Time
·
Business Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Dec 2022
Likes
Everything was fine except salary structure
Dislikes
Salary was not upto the mark.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Group Manager - Administration in
New Delhi
Administration Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Jun 2018
Likes
Best mentor. Always look for innovation in most domain. Work life balance.
Dislikes
Working on weekends. Slow career growth but I understand it is there in our Domain.
Work Details
Exciting
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Care Specialist in
Navi Mumbai
Mcdonalds Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 02 Apr 2018
Likes
Environment and people
Dislikes
Management
Work Details
Work days: Rotational Shift
(Flexible Timings)
Senior Technical Support Engineer in
New Delhi
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 08 Feb 2019
Likes
It was my first company overall experience is okay but there was not much learning.
Work life balance big no may because of my Nature of profile
Dislikes
No Learning.
Rotational shifts
No perks
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Account Assistant in
Mumbai
Accounting & Taxation Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Mar 2019
Likes
Managment
Dislikes
Salary is low
Work Details
Work days: Monday to Saturday
(Strict Timings)
Visiting trainer
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Feb 2019
Likes
I worked with this company way back in 2010 for almost a year and a half as a visiting trainer for German language and found the co-workers very supportive and nice.The compenastion was good.I found the overall atmosphere to be very nice.
Dislikes
Nothing realy.
Sr TSA in
New Delhi
Cisco Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 30 Apr 2018
Likes
Na
Dislikes
Na
Work Details
Exciting
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Human Resource Administrator in
New Delhi
Domestic Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 28 Mar 2019
Likes
The culture and the atmosphere I liked in vC the most
Dislikes
Transferring candidates from one process to another