AmbitionBox
Search
Reviews
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Premium Employer
i
This company page is being actively managed by
upGrad Team. If you also belong to the team, you
can get access from
here
upGrad
CompareProud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter reviews by upGrad Customer Success, Service & Operations Department Reviews
Overall Rating
based on 29
reviews
What employees say about upGrad?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
58% employees reported
Monday to Friday
63% employees reported
Flexible timing
55% employees reported
No travel
78% employees reported
View more detailed insights
Gender based rating
Rated by Women
65 reviews
Rated by Men
93 reviews
Jobseekers also viewed
Top Mentions
in upGrad Customer Success, Service & Operations Department Reviews
29 reviews found for "work life balance"
Return to all reviews
asked in
Admission Counsellor interview
Q1. Why do you think you can crack the deal with customers?
asked in
Academic Counsellor interview
Q2. How will you sell 3 lakh rupees course when content is free
Get interview-ready with top interview questions
View all 73 questions
asked in
SDE-2 interview
Q4. Sort 0 and 1 Problem Statement Given an integer array ARR of size N contai ... read more
Q5. If there are two students and one is rich and not interested in studies and ... read more
You are reading trusted reviews. Keep reading to find out more about
upGrad.
Discover interview dos and don'ts from real experiences
Top trending discussions
View All
Career Advice
2w
a procurement specialist
Am I on right path?
Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks.
My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K.
With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes.
Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?
Got a question about upGrad?
Ask anonymously on communities.
Jobs at upGrad
People also ask about upGrad's Customer Success, Service & Operations Department
Is upGrad's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 29 employee reviews, it's clear that most employees have an average experience working at upGrad's Customer Success, Service & Operations Department.
Work-life balance holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 3.0.
Read reviews about
work-life balance
and
career growth
on AmbitionBox.
Does upGrad's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, upGrad's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.4 out of 5, based on 29 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about upGrad's Customer Success, Service & Operations Department salaries
here
and to read reviews specifically about salary and benefits at upGrad's Customer Success, Service & Operations Department,
click here
.
How is the work culture at upGrad's Customer Success, Service & Operations Department?
Work culture at upGrad's Customer Success, Service & Operations Department is rated 3.4 out of 5 by 29 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at upGrad's Customer Success, Service & Operations Department,
click here
.
How is the job security at upGrad's Customer Success, Service & Operations Department?
Based on 29 reviews on AmbitionBox, upGrad's Customer Success, Service & Operations Department employees rate job security at 3.2 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at upGrad's Customer Success, Service & Operations Department. To read reviews about job security at upGrad's Customer Success, Service & Operations Department,
click here
.
Is work from home available at upGrad's Customer Success, Service & Operations Department?
According to AmbitionBox, 4% of upGrad's Customer Success, Service & Operations Department employees work from home permanently, 58% work from the office, and 38% follow a hybrid model, based on 21 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance,
click here.
How do I get a job at upGrad's Customer Success, Service & Operations Department?
To get a job at upGrad's Customer Success, Service & Operations Department, start by browsing the current open positions
here
and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top upGrad interview questions and practice your responses to prepare thoroughly.
Tell us how to improve this page.
- Home >
- Reviews >
- upGrad Reviews >
- upGrad Customer Success, Service & Operations Department Reviews Reviews
Join upGrad 10M+ learners have transformed their careers - now it’s your turn.
|
Admission Counsellor
37
salaries
|  ₹2.6 L/yr - ₹10.2 L/yr |
|
Senior Associate
36
salaries
| ₹3.9 L/yr - ₹11 L/yr |
|
Academic Counsellor
17
salaries
| ₹3.5 L/yr - ₹9 L/yr |
|
Senior Admission Counsellor
17
salaries
| ₹4.8 L/yr - ₹9 L/yr |
|
Senior Academic Counsellor
10
salaries
| ₹5.9 L/yr - ₹12 L/yr |
Free meal
4 total
responses
Office cab/shuttle
2 total
responses
Health insurance
5 total
responses
Job/Soft skill training
8 total
responses
Compare upGrad with
Simplilearn
Compare
Unacademy
Compare
BYJU'S
Compare
Great Learning
Compare
Rate your company