Premium Employer

i

This company page is being actively managed by upGrad Team. If you also belong to the team, you can get access from here

upGrad Verified Tick

Compare button icon Compare button icon Compare
3.8

based on 1.8k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

zig zag pattern zig zag pattern
Filter reviews by

upGrad Customer Success, Service & Operations Department Reviews

Updated 10 Oct, 2024

Be the first one to contribute and help others!

Similar companies

View All
Simplilearn Reviews
3.2
 • 642 Reviews
Great Learning Reviews
3.7
 • 402 Reviews
Imarticus Learning Reviews
4.2
 • 300 Reviews
Jigsaw Academy Reviews
3.6
 • 24 Reviews
NIIT Reviews
3.6
 • 1.2k Reviews
Edureka Reviews
3.3
 • 244 Reviews
TALENTEDGE Reviews
3.3
 • 183 Reviews
BYJU'S Reviews
3.1
 • 15.9k Reviews
View more

View More

Jobs at upGrad

View all

People also ask about upGrad's Customer Success, Service & Operations Department

Is upGrad's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 46 employee reviews, it's clear that most employees have an average experience working at upGrad's Customer Success, Service & Operations Department. Work-Life balance holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about work-life balance and career growth on AmbitionBox.
Does upGrad's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, upGrad's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.5 out of 5, based on 46 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about upGrad's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at upGrad's Customer Success, Service & Operations Department, click here.
How is the work culture at upGrad's Customer Success, Service & Operations Department?
Work culture at upGrad's Customer Success, Service & Operations Department is rated 3.5 out of 5 by 46 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at upGrad's Customer Success, Service & Operations Department, click here.
How is the job security at upGrad's Customer Success, Service & Operations Department?
Based on 46 reviews on AmbitionBox, upGrad's Customer Success, Service & Operations Department employees rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at upGrad's Customer Success, Service & Operations Department, click here.
Is work from home available at upGrad's Customer Success, Service & Operations Department?
According to AmbitionBox, 4% of upGrad's Customer Success, Service & Operations Department employees work from home permanently, 64% work from the office, and 32% follow a hybrid model, based on 25 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at upGrad's Customer Success, Service & Operations Department, click here.
How do I get a job at upGrad's Customer Success, Service & Operations Department?
To get a job at upGrad's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top upGrad interview questions and practice your responses to prepare thoroughly.

Tell us how to improve this page.

Work Policy at upGrad Customer Success, Service & Operations Department

i
Workplace policy may vary based on Department, Designation and Location.

based on 25 reviews in last 6 months

Work from office

Work from office

64%
Hybrid

Hybrid

32%

Other hybrid work policies

16%

2 days/week from office

12%

3 days/week from office

4%

Permanent work from home

Permanent work from home

4%
Join upGrad 10M+ learners have transformed their careers - now it’s your turn.

Gender Based Ratings at upGrad Customer Success, Service & Operations Department

based on 152 reviews
3.6
Rated by 64 Women

Rated 3.8 for Work-Life Balance and 3.7 for Company Culture

women
3.7
Rated by 88 Men

Rated 3.5 for Salary & Benefits and 3.5 for Work-Life Balance

men
Associate
46 salaries
unlock blur

₹3.4 L/yr - ₹7.5 L/yr

Admission Counsellor
36 salaries
unlock blur

₹2.6 L/yr - ₹10.8 L/yr

Senior Associate
33 salaries
unlock blur

₹5 L/yr - ₹13.6 L/yr

Assistant Manager
22 salaries
unlock blur

₹5 L/yr - ₹15.5 L/yr

Senior Admission Counsellor
15 salaries
unlock blur

₹6 L/yr - ₹9 L/yr

Explore more salaries
freemeal
Free meal
4 total responses
cab
Office cab/shuttle
2 total responses
healthInsurance
Health insurance
5 total responses
softskill
Job/Soft skill training
8 total responses
+2 more benefits
Compare upGrad with

Simplilearn

3.2
Compare

Unacademy

3.0
Compare

BYJU'S

3.1
Compare

Great Learning

3.7
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
write
Rate your company