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Uber Customer Success, Service & Operations Department Reviews

Updated 26 Feb, 2025
Overall Rating
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4.2/5
based on 210 reviews

Rating distribution

Category Ratings

4.1

Company culture

4.1

Work-life balance

3.9

Work satisfaction

3.8

Salary

3.7

Skill development

3.6

Job security

3.3

Promotions

What employees say about Uber?

Insights from employee reviews on AmbitionBox

Workplace insights

Hybrid

Hybrid

57% employees reported

Monday to Friday

Monday to Friday

40% employees reported

Flexible timing

Flexible timing

54% employees reported

No travel

No travel

49% employees reported

Gender based rating

4.3
female

Rated by Women

63 reviews

4.1
male

Rated by Men

140 reviews

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Explore Reviews by Department

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4.2
 • 210 Reviews
4.4
 • 54 Reviews
4.4
 • 43 Reviews
4.6
 • 28 Reviews
4.5
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4.5
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Top Mentions in Uber Customer Success, Service & Operations Department Reviews
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210 reviews found

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Top Uber Interview Questions

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Read Uber Reviews based on designations

4.3
 Driver

 (22)

4.4
 Operations Executive

 (18)

4.7
 Greenlight Expert

 (17)

4.1
 CAR Driver

 (17)

4.5
 Team Lead

 (13)

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People also ask about Uber's Customer Success, Service & Operations Department

Is Uber's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 210 employee reviews, it's clear that most employees have a positive experience working at Uber's Customer Success, Service & Operations Department. Company culture holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about company culture and career growth on AmbitionBox.
Does Uber's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Uber's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.8 out of 5, based on 210 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Uber's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Uber's Customer Success, Service & Operations Department, click here .
How is the work culture at Uber's Customer Success, Service & Operations Department?
Work culture at Uber's Customer Success, Service & Operations Department is rated 4.1 out of 5 by 210 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Uber's Customer Success, Service & Operations Department. To read reviews specifically about work culture at Uber's Customer Success, Service & Operations Department, click here .
How is the job security at Uber's Customer Success, Service & Operations Department?
Based on 210 reviews on AmbitionBox, Uber's Customer Success, Service & Operations Department employees rate job security at 3.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Uber's Customer Success, Service & Operations Department. To read reviews about job security at Uber's Customer Success, Service & Operations Department, click here .
Is work from home available at Uber's Customer Success, Service & Operations Department?
According to AmbitionBox, 19% of Uber's Customer Success, Service & Operations Department employees work from home permanently, 24% work from the office, and 57% follow a hybrid model, based on 26 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance, click here.
How do I get a job at Uber's Customer Success, Service & Operations Department?
To get a job at Uber's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Uber interview questions and practice your responses to prepare thoroughly.

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Operations Executive
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