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Uber
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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter reviews by Uber Customer Success, Service & Operations Department Reviews
Overall Rating
based on 213
reviews
What employees say about Uber?
Insights from employee reviews on AmbitionBox
Workplace insights
Hybrid
51% employees reported
Monday to Friday
40% employees reported
Flexible timing
54% employees reported
No travel
49% employees reported
View more detailed insights
Gender based rating
Rated by Women
65 reviews
Rated by Men
140 reviews
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Customer Success, Service & Operations
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in Uber Customer Success, Service & Operations Department Reviews
213 reviews found
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sastasuperhero
A Chief Engineer
Wish me luck guys 😂🙌🙈
Used Uber after ages. It asked if I wanted to tip the driver for a faster pickup.
Absolutely diabolical.
And also… fair?
Taking inspiration.
I will be asking my manager if they’d like to tip me for faster turnarounds. We can call it Performance Surge Pricing.
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People also ask about Uber's Customer Success, Service & Operations Department
Is Uber's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 212 employee reviews, it's clear that most employees have a positive experience working at Uber's Customer Success, Service & Operations Department.
Company culture holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.3.
Read reviews about
company culture
and
career growth
on AmbitionBox.
Does Uber's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Uber's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.8 out of 5, based on 212 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Uber's Customer Success, Service & Operations Department salaries
here
and to read reviews specifically about salary and benefits at Uber's Customer Success, Service & Operations Department,
click here
.
How is the work culture at Uber's Customer Success, Service & Operations Department?
Work culture at Uber's Customer Success, Service & Operations Department is rated 4.1 out of 5 by 212 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Uber's Customer Success, Service & Operations Department. To read reviews specifically about work culture at Uber's Customer Success, Service & Operations Department,
click here
.
How is the job security at Uber's Customer Success, Service & Operations Department?
Based on 212 reviews on AmbitionBox, Uber's Customer Success, Service & Operations Department employees rate job security at 3.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Uber's Customer Success, Service & Operations Department. To read reviews about job security at Uber's Customer Success, Service & Operations Department,
click here
.
Is work from home available at Uber's Customer Success, Service & Operations Department?
According to AmbitionBox, 26% of Uber's Customer Success, Service & Operations Department employees work from home permanently, 23% work from the office, and 51% follow a hybrid model, based on 27 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance,
click here.
How do I get a job at Uber's Customer Success, Service & Operations Department?
To get a job at Uber's Customer Success, Service & Operations Department, start by browsing the current open positions
here
and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Uber interview questions and practice your responses to prepare thoroughly.
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|
Team Lead
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|  ₹2 L/yr - ₹10.1 L/yr |
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Customer Support Executive
33
salaries
| ₹1.8 L/yr - ₹3 L/yr |
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Coe Specialist
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salaries
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Free meal
18 total
responses
Office cab/shuttle
10 total
responses
International/On-site exposure
6 total
responses
Health insurance
12 total
responses
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