Upload Button Icon Add office photos

Uber

Compare button icon Compare button icon Compare
4.2

based on 792 Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

zig zag pattern zig zag pattern
Filter reviews by

Uber Customer Success, Service & Operations Department Reviews

based on 194 reviews
Updated 6 Dec, 2024

Overall Rating

4.2/5
How AmbitionBox ratings work?

Category Ratings

4.1

Company culture

4.0

Work-Life balance

3.8

Salary & Benefits

3.8

Work Satisfaction

3.6

Skill development

3.5

Job Security

3.3

Promotions/Appraisal

Explore Reviews by Department

View All
4.4
 • 50 Reviews
4.3
 • 42 Reviews
4.6
 • 24 Reviews
4.5
 • 21 Reviews
4.5
 • 19 Reviews
Top Mentions in Uber Customer Success, Service & Operations Department Reviews

194 reviews found

Sort by: Popular

Similar companies for Customer Success, Service & Operations Department

View All
Ola Cabs Reviews
3.7
 • 267 Reviews
Swiggy Reviews
3.7
 • 725 Reviews
Zomato Reviews
3.8
 • 431 Reviews
Flipkart Reviews
4.0
 • 1.6k Reviews
Amazon Reviews
4.1
 • 5.8k Reviews
Paytm Reviews
3.4
 • 592 Reviews
Oyo Rooms Reviews
3.5
 • 229 Reviews
MakeMyTrip Reviews
4.2
 • 68 Reviews
BigBasket Reviews
3.8
 • 760 Reviews
Blinkit Reviews
3.6
 • 281 Reviews
View more

View More

Top Uber Interview Questions

View All
Q1. Number of operations to make Graph connected You have b ... read more
View answers (2)
Q2. K-Palindrome You are given a string ‘str’. You need to ... read more
View answers (4)

Get interview-ready with top interview questions

View all 73 questions
Q3. Smallest Subarray with K Distinct Elements Given an ar ... read more
View answers (4)
Q4. Puzzle Question In a bank, suppose there are 5 counters ... read more
View answer (1)
Q5. What is the meaning of operation executive
View answer (1)
Logo
You are reading trusted reviews. Keep reading to find out more about Uber.

Discover interview dos and don'ts from real experiences

Claim your company page and respond to reviews as an employer.

Jobs at Uber

View all

People also ask about Uber's Customer Success, Service & Operations Department

Is Uber's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 792 employee reviews, it's clear that most employees have a positive experience working at Uber's Customer Success, Service & Operations Department. Company culture holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about company culture and career growth on AmbitionBox.
Does Uber's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Uber's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.8 out of 5, based on 792 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Uber's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Uber's Customer Success, Service & Operations Department, click here.
How is the work culture at Uber's Customer Success, Service & Operations Department?
Work culture at Uber's Customer Success, Service & Operations Department is rated 4.1 out of 5 by 792 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Uber's Customer Success, Service & Operations Department. To read reviews specifically about work culture at Uber's Customer Success, Service & Operations Department, click here.
How is the job security at Uber's Customer Success, Service & Operations Department?
Based on 792 reviews on AmbitionBox, Uber's Customer Success, Service & Operations Department employees rate job security at 3.5 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Uber's Customer Success, Service & Operations Department, click here.
Is work from home available at Uber's Customer Success, Service & Operations Department?
According to AmbitionBox, 24% of Uber's Customer Success, Service & Operations Departmentemployees work from home permanently, 17% work from the office, and 59% follow a hybrid model, based on 17 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance at Uber's Customer Success, Service & Operations Department, click here.
How do I get a job at Uber's Customer Success, Service & Operations Department?
To get a job at Uber's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Uber interview questions and practice your responses to prepare thoroughly.

Tell us how to improve this page.

Work Policy at Uber Customer Success, Service & Operations Department

i
Workplace policy may vary based on Department, Designation and Location.

based on 17 reviews in last 6 months

Hybrid

Hybrid

59%

Other hybrid work policies

36%

2 days/week from office

23%

Permanent work from home

Permanent work from home

24%
Work from office

Work from office

17%

Gender Based Ratings at Uber Customer Success, Service & Operations Department

based on 187 reviews
4.2
Rated by 55 Women

Rated 4.0 for Company Culture and 3.9 for Work-Life Balance

women
4.1
Rated by 132 Men

Rated 4.1 for Work-Life Balance and 4.1 for Company Culture

men

Working Days at Uber Customer Success, Service & Operations Department

based on 194 reviews
Monday to Friday
41%
Monday to Saturday
40%
Rotational Shift
14%
Other
4%
Alternate Saturday off
1%

Work Timings at Uber Customer Success, Service & Operations Department

based on 194 reviews
Flexible timing
Strict (9am - 6pm)
Strict (8pm - 5am)
53%
17%
3%
27% employees reported other strict timings

Shift Timings at Uber Customer Success, Service & Operations Department

based on 194 reviews
Day shift
Night shift
88%
12%

Business Travel at Uber Customer Success, Service & Operations Department

based on 194 reviews
No travel
49%
Within city
40%
Within country
8%
International travel
3%
Operations Executive
45 salaries
unlock blur

₹1.7 L/yr - ₹4 L/yr

Team Lead
42 salaries
unlock blur

₹2.6 L/yr - ₹11 L/yr

Team Lead Operations
35 salaries
unlock blur

₹2.4 L/yr - ₹7.2 L/yr

Customer Support Executive
32 salaries
unlock blur

₹1.8 L/yr - ₹3 L/yr

Community Operations Specialist
32 salaries
unlock blur

₹2.4 L/yr - ₹5.3 L/yr

Explore more salaries
freemeal
Free meal
18 total responses
cab
Office cab/shuttle
10 total responses
onsite
International/On-site exposure
6 total responses
healthInsurance
Health insurance
12 total responses
+5 more benefits
Compare Uber with

Amazon

4.1
Compare

Google

4.4
Compare

Ola Cabs

3.4
Compare

Airbnb

3.9
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
write
Rate your company