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Traya Health
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1 review found
Customer Support in Mumbai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
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Likes
Nothing to like here... Do not work here...! WARNING....!!!!!! PLEASE DO NOT WORK HERE... MOST PATHETIC WORK CULTURE AND THE MOST USELESS AM(ASSISTANT MANAGERS)... THEY WILL NEVER APPRECIATE HOW MUCH YOU WORK FOR THEM IF FOR ONE DAY YOU HAVE NOT COMPLETED YOUR TARGET YOU WILL BE GIVEN A WARNING EMAIL THEY FORGET ABOUT THE REST OF THE DAYS...THEY WILL TREAT YOU LIKE LABOURERS YOU WILL GET A FEELING THAT EVEN LABORERS ARE NOT TREATED LIKE THIS.. IF YOU WORK HERE YOU WILL BE DEPRESSED...Read More
Dislikes
(This is the first time I am giving a review to a company)It is the worst and most pathetic company to work with, they will tell you in the training that it is very easy no one will force you to work if you complete your target we don't follow BPO culture here, but it is worse than BPO. Even if you complete your target they will tell you to do more and even if you do more they will ask you to do more, their more never stops if one cannot complete their target, the whole team suffers and if you are overachieving your targets they will increase the running target in between they don't let their employee have mental peace even after working so hard for the targets. Every week there is a new update with useless markdowns given by quality so that you don't match all of the Parameters provided. Every week you have to complete a PKT 4 PKT in a month and that too on the same day within 30 mins else you will be given a warning. Leave policies are very bad for CL you have to apply 15 days Prior like if we have planned the CL one cannot take CL on urgent basis, for SL you need to have valid documents from doc or else it will not be approved you can only have one SL per month anything above one SL is LOP in a month. Also if you don't show them the documents, if someone is suffering from fever only they have to work because for fever if you take PCM medicine you don't have medical document slips for PCM and if you take a leave it is salary deducted after 1 LOP(loss of Pay) HR will give you a warning mail and if you take another LOP within 60 days you"ll go under PiP, and after another LOP it is ZT, you cannot apply for floater they will never approve they will give you plenty of useless reasons and they will not approve it, you can only apply for floater once in 90 days if you take floaters after 30 days they will say it is not approved you have already taken a floater 30 days before(Strict timings 9:45 to 7:30 with only 45 mins break but it is very rare that they will let you leave at the time, they will ask you to work till 8:30 sometimes 9 PM) if you want mental peace and work-life balance never work here. Also getting WO on Saturday and Sunday is impossible you have to write an email that why you want WO on Sat or Sun, there are no week off preferences you have to take the week off that is given to you according to Roaster and if you have any work on the order day forget it that you can do it, you have to take LOP for that, Also they are fooling their customers by the treatment nothing good in their products the only thing that works is minoxidil that too they buy it from other Pharmaceutical company and paste their Stickers on it. And when they want to fire you they will make the process hard for you and will make you so stressed that even after achieving your targets, you would leave the company.........The HR Policies and company policies change from time to time, even after telling you the truth you still want to join so please make sure that you take everything written on the Offer Letter in the beginning, or else they will say this will not happen you need to have written valid proof....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Similar Designation Reviews
Team Lead in Mumbai
Full Time
Voice / Blended Department
Overall Rating
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Salary
Skill development
Job security
Promotions
Work satisfaction
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Work-life balance
Likes
Actually if I say there is nothing that I like in Traya. Its just they give good salary, but apart from money a person need peace of mind also.
Dislikes
Lot of people told me about Traya’s toxic culture, but I thought to give it a try. And I completely made the wrong choice. One manager named “Zahra Lokhandwala” this female really dont know how to talk to employees. Having some shares in company she thinks she owns it completely. She always support her favourite people give them promotion. There is no value of persons experience or knowledge. People get promoted even when they know nothing about customer experience and people management. And the best part they will make people work extra without paying overtime. Also, they go against labour law and make people work more than 6days a week. Recently they had sale day in which they made people work for 10-11hrs for 3days without giving them OT and maximum people even worked for more than 9days in stretch. And all this was instructed by so called CS Lead “Zahra Lokhandwala”, she keeps throwing her attitude on people. If she dont like someone she demote them from their position and put them on calls. Which no company does, other company put leaders on PIP and give time to improve performance, but Miss Zahra do the other way round. Some A** L****r always behind her and she enjoys that a lot. So, guys if you thinking to join Traya then please dont....Read More
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
ORM Executive in Mumbai
Full Time
Digital Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The psychological safety that has been cultivated in the workplace is great. Everyone can express their ideas regardless of the authority in terms of company's growth or project based decisions. My manager is an awesome and empathetic person. Listening to the employee's carefully and trying to provide as much as flexibility possible. My manager has also emphasize on human sustainability has really increase our productivity and making us ready to take difficult challenges and projects....Read More
- Salary - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
They haven't fixed my PF issue till now in which they made the mistake. They do not give you complete details sometimes unless you ask for it. They should add character fit-based criteria to select employees. The other executives or team leader trying to pin you down or gas light you just to get more visibility like they have some jealousy to you.
Work Details
Work policy: 5 days/week from Office from office
Work days: Rotational Shift (Flexible Timings)
Customer Service Associate in Mumbai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Company culture
Work-life balance
Likes
The only good aspect of working in this company is salary.
- Salary - Good
Dislikes
Everything is a mess, if you want to be a part of the toxic culture, and ruin your mental peace, join this company. This company is run on high levels of favoritisms and dictatorship, the HR team is full of arrogance and bad attitude with inexperience folks. Management doesn't know what is happening on the floor. Skip this company to keep a sound mental health.
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
ORM Executive in Mumbai
Full Time
Digital Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
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Likes
The work environment is awesome. Get new opportunities to work as well. We got the best Manager for our team. I have got the best team anyone could as for
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Salary structure
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Service Executive in Mumbai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Excellent work environment and there is great opportunity for the employees.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Everything is as perfect as required.
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
ORM Executive in Mumbai
Full Time
Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
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Likes
The team members at ORM are not just colleagues, but also a supportive network of individuals who uplift and inspire each other daily.
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing, everything is going smoothly.
- Promotions - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
ORM Executive in Mumbai
Full Time
Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The work culture is amazing. Everyone is helpful all the seniors are supportive. Till date best place I have worked
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing as such
- Salary - Poor
- Promotions - Poor
Work Details
Work policy: 1 day wfh
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Business Development Executive in Mumbai
Full Time
BD / Pre Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
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Company culture
Work-life balance
Likes
Only salary on time nothing else
Dislikes
Worst than a BPO. The company post fake reviews of their own employee. Representing as Customer You can see the videos on their YouTube. Things change every month because of new trainers, quality analysis is worst. Even when the customer are satisfied. Still they will cut down quality score leading to hold on increment. Since a year i have been noticing that the more you sugar coat the seniors the more increment you will get. HR will not support you. Not recommended....Read More
- Salary - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Quality Analyst in Mumbai
Full Time
Quality analyst Department
Overall Rating
Category Ratings
Salary
Skill development
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Likes
There's is nothing to like about this company.....worst company ever....never join this company it's better to be at home jobless than working for this company.
Dislikes
Worst quality management dont know how company will grow with this quality being monitored.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
ORM Executive in Mumbai
Full Time
Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
At Traya, all staff are equally treated and Managers and founders are also very supportive.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work policy: Work from home on sunday
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Other Traya Health Reviews
SEO Executive in Mumbai
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great learning opportunities, since its a startup you get an exposure to every department, and work along side each team. The managers are great, and the work hours are good you get a little flexibility in those terms as well. Also the people are great, Accounts team credits salaries on time sometimes slight early as well, HR team is very supportive they conduct various activates for Employee Engagement and you can always reach out to them for Grievances....Read More
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
The Holidays Scheme is very they can improve a little, Mind you the leave policy is one of the best but floater leaves (Festive leaves like Holi, Eid, Diwali, etc.) is very they can make some improvements, Apart from that, I guess the space is also reducing, now since its a growing company they hire new talents everyday and I guess they are working on procuring a bigger office space as well so nothing huge wrong Traya, Infact I would say its one of the peaceful startups to work at....Read More
Work Details
Work policy: you can avail WFH with approval from your managers no set limit of days.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Technical Support Intern in Mumbai
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
One of the standout aspects pf working at Traya Health is the freedom and lack of restrictions provided to me . From day one, I've appreciated the autonomy to explore and contribute without feeling micromanaged. Additionally, the culture of collaboration ensures that no question goes unanswered, fostering a learning environment where team members are eager to assist and share knowledge. This inclusive and open atmosphere has greatly facilitated my transition into the role of a Tech Support Intern....Read More
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Given That I've only been with Traya Health for a Month, it's challenging to identify any specific dislikes about the company
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Online Pharmacist in Mumbai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
i like there positive environment, well trained staffs, and well educated and experienced trainers., that's was my dream job, I would like to rejoin soon, m waiting for hiring session.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
nothing any dislikes , everything was fine and best , all moment was memorable as well.
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Health Coach in Thane
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing that I like in this company
Dislikes
No job security they can fire you anytime if I shared my experience i work with this company for 2 months and I got very bad experience firstly this is totally a sales company they will pressure you for the target in OJT as well first they will say that if ur not meeting your target atleast u should show the productivity which meansu need to attempt 130/180 calls I gave my best I try to attend daily more than 100/130 calls but when it comes to result suddenly they change there wordings stating that you have not meet your target so u can't continue and they fire me is this the way company works worst company with worst experience pathetic guys think twice before going they can fire you on going training period also if u not clear your pkt test...Read More
- Skill development - Bad
- Job security - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Executive in Mumbai
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I starting when I join Traya it was very good experience I learned so many new things.
Dislikes
The new HR manager of Traya she don’t know how to handle a team she judge you in 10 days that you are fit for the role or not and then directly tell you to put your resignation. If you think that someone is not good in something tell them to improve but she will not going to tell you what’s the reason
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
HR Executive in Mumbai
Full Time
Recruitment & Talent Acquisition Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The fact that it is full of enough and energetic young minds. I get to learn new things from everyone on the floor.
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
Nothing as such just would love if we have Saturday off as well
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Health Coach in Navi Mumbai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
The quality team who approves people for job during certification is terrible, they fail you after 30 days of intense training and mock calls and writes wrong feedback after certification call, the system over there is not capable of hiring good people they want their hair coaches to show fake empathy and appreciation . Each Day there are some new updates regarding medications (they want you to be flexible with your knowledge), and during OJT(on job training) seniors don't help you they are expecting you to take perfect calls on your first day, They really need to change their way towards approving certification round otherwise no one would work for them #Qualityteamsucks...Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Executive in Mumbai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Worst organisation hr don't have manager how to manage the hiring alway doing yes boss and boss is always right chmancha giri Zara you new to grow Don't behave like childes your not baby. And one Suggestion for you go and do MBA and learn how to manage process and management . And keep your attitude in your pocket . You don't deserve such attitude if you are working as head altaf if such kind of people are working in organization I don't think so by doing advertising you will achive or target which was set by you so looking in to these take feedback with employee how are working for you ....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
HR Executive in Mumbai
Full Time
Strategic Management Department
Overall Rating
Category Ratings
Salary
Skill development
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Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work flexibility, freedom, no Micromanagement
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There are not enough festive leaves
Work Details
Work policy: 2 alternate Saturday WFH
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Medical Representative in Mumbai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
fun environment. Helpful people. Like that it is so customer centric.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing yet
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
- HQ - Mumbai,Maharashtra, India
- Internet
- 51-200 Employees (India)
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AmbitionBox has 1 Traya Health review submitted by Traya Health employee. Read reviews on salaries, working hours, work culture, office environment, and more to know if Traya Health is the right company for you.- Home >
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