TomTom Technical Support Engineer Reviews by 5 Employees | Rated 4.7/5

What employees say about TomTom?

Insights from employee reviews on AmbitionBox

Gender based rating

4.1

Rated by Women

3 reviews

5.0

Rated by Men

2 reviews

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5 reviews found

Sort by: Popular

Technical Support Engineer in Pune

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 May 2022

Likes

Its a great place to work

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Good

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Pune

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 04 Feb 2024

Likes

Just the work

Dislikes

People are pathetic, so much politics. Just face value. Tomtom is good but the customer service department is terrible. It was the worst experience I had working there.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Technical Support Engineer in Pune

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Apr 2022

Likes

Work environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Great company to learn and work

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Pune

Technical Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

3.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 26 Jun 2021

Likes

Good company,

Salary - Good
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

No cons

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Technical Support Engineer

IT Network Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 27 Mar 2019

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Top trending discussions

View All

Interview Tips & Stories

2w (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

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Similar Designation Reviews

Senior Software Engineer in Pune

Full Time

Software Development Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

4.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 17 Jan 2025

Likes

1. Salary is paid on time 2. The office is well made 3. Friday lunch is free, other day meals are cheap, and there is one day where you get fresh fruits 4. Company provides free cab service

Skill development - Good

Dislikes

1. The Pune leadership is the most unskilled and talentless bunch of engineering managers I have ever seen. They have entirely abandoned their technical role and reduced it to asking developers for status, pressurising the team to work more and setting ever increasing the number of meetings to justify their existence 2. Company expects developers to take multiple roles(frontend, backend, database, production issues, test, pipelines, infrastructure management). People who were hired for specific role are asked to be full stack engineers 3. Downsizing. Company removed roles they deemed unnecessary, like QA, UI/UX and process engineers 4. Cost cutting is insane. If a developer quits, there is no replacement and team is expected to take the extra work load. At max they will hire interns for 6 months which doesn't help the team 5. Managers take promotion for themselves and keep unreasonable target for engineers 6. As an engineer you are not supposed to be creative and solve a problem or task your way. You are supposed to blindly agree to whatever the manager tells you to do. They have a fancy term for it called "disagree and commit". It just means follow orders like a robot...Read More

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Technical Support Executive in Pune

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 06 Mar 2023

Likes

Work environment, company culture ( CC department ).

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Growth in sense of position is difficult, growth in increasing skill and experience is more.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Software Engineer in Pune

Full Time

Software Development Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 12 Apr 2023

Likes

Good leave policy and WLB.

Work-life balance - Good

Dislikes

Compensation is low, leadership is lost, high attrition

Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor

Work Details

Work policy: Flexible

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Software Engineer in Pune

Full Time

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 May 2023

Likes

The Work Culture and People are really Good!!

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.

Software Engineer in Pune

Full Time

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Jun 2023

Likes

Great Work Culture Skill Development

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.

System Administrator in Pune

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 May 2022

Likes

Everything

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Manegers are the black spot.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Devops Engineer in Pune

Full Time

DevOps Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Jul 2020

Likes

Good working environment, specially during covid situation.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Work days: Monday to Friday (Flexible Timings)

Senior Associate in Pune

Full Time

Finance Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Dec 2024

Likes

Work culture.

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to dislike

Software Developer in Pune

Intern

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 25 Jul 2024

Likes

All things are good

Salary - Excellent
Skill development - Good
Job security - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Not anything

Promotions - Poor

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Senior Software Engineer in Eindhoven

Full Time

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Jan 2023

Likes

Work life balance

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Benefits

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Other TomTom Reviews

Geographic Analyst in Pune

Full Time

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Sep 2024

Likes

TomTom is great place to work there all sefty facilities available.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Application Engineer in Pune

Full Time

IT Infrastructure Services Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

4.0

Skill development

1.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 24 Sep 2023

Likes

If you are in infra, you get to test and implement emerging technologies, wherever possible and if it is aligned with the business requirements.

Salary - Good
Skill development - Good

Dislikes

No job security. Newly joined top management individuals do as they wish, and the teams are always in confusion and uncertain of what comes next. Although, the top management boasts of no further reorgs and employee job security, such frequent reorgs in the past few years have torn apart the job security aspect from the minds of the employees.

Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad

Work Details

Work policy: You may or may not visit the office. It is up to you to decide.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Software Engineer III in Pune

Full Time

Software Development Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 07 Mar 2025

Likes

Culture

Salary - Good
Work-life balance - Good

Dislikes

Poor management

Promotions - Poor

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Digital Cartographer in Pune

Full Time

Quality Assurance and Testing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Oct 2024

Likes

Tomtom always care about her employee.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No one reason

Senior Support Specialist in Pune

Full Time

Engineering & Manufacturing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Dec 2024

Likes

Company is good for work.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No deslike

Customer Support Supervisor in Pune

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 16 Mar 2025

Likes

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Support Specialist 2 in Pune

Full Time

Production Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Sep 2024

Likes

Healthy and motivated work environment

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

GIS Engineer in Pune

Full Time

Engineering Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Nov 2023

Likes

Work environment, very Nice Mangment, Findlay work culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No any one point to dislike

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Major Incident Manager in Pune

Full Time

IT Infrastructure Services Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 04 Aug 2023

Likes

Before COVID TomTom is Best place to Work ,But after the COVID Lot of changes happened in the management side so behaving like more than a service based company now.

Dislikes

Management which is showing Indian management mentality, Not at all a best place to work.

Job security - Poor
Promotions - Poor
Work satisfaction - Poor

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Human Resource and Administration Executive in Pune

Full Time

HR Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Jul 2023

Likes

Employees are treated like asset and hence the value people first.

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Too much of benefits and employee centric which doesnt work in companies favor . Company needs to streamline policy and procedure where employees adhere and respect to it.

Work Details

Work policy: 2 days/week from office

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

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AmbitionBox has 5 TomTom reviews submitted by TomTom employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if TomTom is the right company for you.

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