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The Souled Store
based on 127 Reviews
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Full Time
SCM & Logistics Department
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Flexibility of time
There is no job security and no increment at good based
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Full Time
Retail Store Operations Department
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There's not a single thing that you'll like about this organization, just like their organisational structure, their mentality is also small. Their Co-founders will go on and on about the culture they have built since it's inception in every business meet, but they lack basic leadership qualities such as empathy and critical thinking. As a reader you won't believe the firms attrition rate is higher than the industry standards, their Co-founders are unfit to run an organisation like TSS and my suggestion to them was start from the bottom level in their professional lives soo that they know what it feels like an employee at their firm....Read More
When you join them you'll feel like you've come to an place where things are certain and organized, but slowly as times move, you'll realise that as an employee you'll be put in lot of difficult challenges on the go, even though you're not designated to that job you'll pressurized to do it, and with the self motivation you'll however do it in exchange that you'll be appreciated, but they'll mock you down and criticize you that you haven't done your job well, and they'll even tell you that skills and experience you've been carrying for last 10-15 years are illogical. And lastly you'll be asked to prove your worth taking their job each and every day. When you've come out of the school carrying a certificate, you proved yourself that your fit for that job, while Interviewing for this particular role you went through some assessment and then the role was assigned to you, and after all this if you've been asked to prove your worth, then I don't think this job was enough to ruin your mental stress....Read More
Work timings: Strict Timings
Full Time
Retail Store Operations Department
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Work culture
There is no proper work flow from back end .
Full Time
eCommerce Operations Department
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Prefer not to mention here
Prefer not to mention here
Full Time
SCM & Logistics Department
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overall Nice company with lots of benefits and good office culture
need more smooth work system
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Retail Store Operations Department
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Their Products
No career development Their 360 feedback is worthless as their HR team Miserable SOP's Bias support from Managers, preference given to only former employees
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Full Time
Operations, Maintenance & Support Department
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Culture & Guidance
Management & strategy
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Retail & B2C Sales Department
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Not good at all
Management
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Time
Retail Store Operations Department
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Weirdest experience
Working with OPS manager who is not matured enough to handle staffs properly
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
Overall Rating
Full Time
Retail & B2C Sales Department
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There is nothing to like about this organisation.
When you join the organisation, they will make you feel warm welcome, fun work culture but in reality this is completely opposite. This is the worst ever organisation I've been to. Not at all supportive management, no appreciation, zero empathy, no work life balance, they want you to be available 24X7. Area manager Mr. Sameer Gaur tell his store Managers that either you make your team members life hell or else I'll make you life hell after making it. People on top management are not aware about business they just feel if you torchere your subordinates you are a good manager, Mr. Sameer Gaur (Op's Manager) wants to take credit for what you have done in front of founders, he wants you to praise him always even in front of founders to be in his good books. This is professionals trap don't be into it....Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Employee discount
When you join the organisation the management talks so big but after joining you realise that the senior management is like obsolete technology totally outdated. Being the manager of store in a city like Delhi. Can say the company really needs to pull some toxic people out of the system. Especially there is this area manager in south by the name of Hassan really so dominating and totally useless. Really don’t know who to communicate, gets offended like some old age women and the senior management knowing every thing won’t do anything about it....Read More
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Time
eCommerce Operations Department
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There's not a single thing that you'll like about this organization, just like their organisational structure, their mentality is also small. As a reader you won't believe the firms attrition rate is higher than the industry standards, their Co-founders are unfit to run an organisation like TSS and my suggestion to them was start from the bottom level in their professional lives soo that they know what it feels like an employee at their firm Apart from a few understanding colleagues, nothing is worth investigating your time here just for the sake of salary. Not sure if the founders are delusional or blind to everything that happens. No matter how hard you try, how much you give for the company, all you'll ever be is a Slave. Pathetic work culture, inexperienced senior. They don't how to resolve team issues. They only know how to give warning letters and PIP letter on little mistakes. No job security. Too much politics. Founders are also involved in that. No training, no appreciation....Read More
Okay, I have a lot of things to start on. Let's go point by point. 1 Overconfident bunch of managers and TL's. Ronit Chodankar is most toxic so called manager you will ever come across in marketplace team. He doesn't have any work experience of being manager in his entire work history. My suggestion is to get yourself trained first before leading a team & then take a tag of being manager. 2. Not so good experience working with Kushal Parwani he will never try to understand your side he will blindly trust TL. He expects you to say YES to everything. Work structure is worst in this team there is no SOP or KRA given. Teammates are uneducated mostly 10th fail people shifted from the company’s factory to online department. They will never support you when it comes to work literally you will have to beg them. Dipshi is the worst person in the team.They will switch off their phone when help needed. Since they are old people in the company they have a unity & support from co founders directly. So you will be never accepted in the team. They expect you to be available on every saturday. 3. Teammates will give all the negative feedback to the manager. They will torture you to the level that you yourself resign. They will bombard you with multiple task in a day with unrealistic target to achieve. 4. Appraisal are based on the feedback received from the teammates & not on your work. 5. Even after completing 1yr in the company they will give you 2 ka rating which means PIP so forget about getting a decent hike. Finally you will be thrown out of the company without giving honest feedback on your work. It's extremely difficult to work with this team you will loose your mental peace for sure. 6. The whole foundation of the company is based on lie. Kindly connect to ex employee of this team on linkedin before joining. Els you will regret. 7. You cannot even put your point in this company your mouth should be always shut & say yes to everything that's the only way to survive here. This company doesn't care about your decision of leaving the company they only want profit for the company. 8. Jyoti Soni is one of the worst HR you will ever come across. Riya Narvekar is kid who really needs to grow as adult to be in that position first she is just a puppet of the manager. Her life goals are only to enjoy her time here & not to be true to her role. Worst experience ever with such HR. 9. I have lot of things to say but if you want mental peace & growth don't even think of joining this company. The place is doom. Joining THE SOULED STORE was biggest mistake of my life. There is nothing like respect here....Read More
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Retail & B2C Sales Department
Overall Rating
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I really liked the brand and their culture but the area manager there is worst and is very unprofessional.
The upper management and leaders are very unprofessional and does not support staff for anything. Manager is never present in the store and asks the staff to do all his work. When i complaint about this to the HR they didn't responded and resolved the issue instead manager started to personally target me for everything and would started questioning on my integrity. Worst company i have worked with....Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Marketing Department
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They keep experimenting with new products
The culture lacks empathy. Work can stretch beyond workhours and even on weekends. Poor people management and organisation. The crowd is young and you can experience hostility mostly, even from top management. It is seldom you will find someone positive to help you out. You'll face lot of blame games and politics. Lesser role clarity. Not a very encouraging environment. Work only when you don't have a better option....Read More
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Retail & B2C Sales Department
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I must say if you are getting an opportunity to be the part of the souled store just grab. They focus on the growth of the employees in both monetary terms and professional terms as well.
Nothing
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Time
Retail & B2C Sales Department
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Clothes
Not able to take leave which the employee have More focused on sale rather than satisfying customer queries & need demand,less customer oriented
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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people are nice.
management, team mates. the politics here is crazy, if you don’t favour the management, you won’t get anything.
Work days: Monday to Friday (Flexible Timings)
Full Time
Retail Store Operations Department
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Relatable products.
No job security. They will always tourcture you and thread you about job
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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They give a good enough salary for freshers but that is all the positive u will hear from anyone.
Let's start from the HR then we will work our way up. The HR who are in charge are Riya and Yash, Yash is a guy who will help you alot , talking about Riya, well where do I start , for beginners she is never available on whatsapp or call . She has a business account where u wont ever get a response and if u call her good luck on getting a response. She is always out of office / vacationing ( Don't know if she even does anything at this point ). Now the TL's Amina and Velani- One only knows how to order around people and the other only knows how to complain , I'll leave it at that. Now the trainer Vaibhav is the only talented and knowledgeable person I have come across. The mentors are all the henchmen of the TL's and the people who were actually nice and helpful already left. The QA's are helpful tbh. I knew a temp HR who was my friend here and even she left as an HR due to the poor work culture here. They need to work on the work structure if they wanna run in the long term and replace the useless people they have filled. However this won't improve as the owners are way up in their head and they feel their competition is H&M , like dude Comicsense and Bewakoof are better than you . Only advice for the owners focus on your brand and improve the work culture ....Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
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