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THE LEELA PALACES HOTELS & RESORTS

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4.0

based on 657 Reviews

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THE LEELA PALACES HOTELS & RESORTS Guest Service Executive Reviews

based on 5 reviews

Updated 29 Jun, 2023

Overall Rating

1.3/5

How AmbitionBox ratings work?

Category Ratings

3.0

Skill development

1.9

Work Satisfaction

1.3

Job Security

1.3

Work-Life balance

1.3

Promotions/Appraisal

1.3

Company culture

1.2

Salary & Benefits

5 reviews found

Sort by: Popular

Guest Service Executive in Gurgaon / Gurugram

Full Time

Front Office & Guest Services Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 29 Jun 2023

Likes

Location and Brand name

Dislikes

Unfortunate Workplace Environment with No Growth, Favoritism Issues and discrimination based on physical appearances. I regret to say that my experience at the Leela Ambience Gurugram has been highly disappointing. The work environment is toxic, discriminatory, and plagued by favoritism. These issues have significantly hindered personal and professional growth opportunities within the organization. The discriminatory behavior at the Leela Gurugram which favors individuals solely based on their perceived beauty, is deeply troubling. Employees who conform to a narrow standard of attractiveness are given preferential treatment, including better assignments, promotions, and increased recognition. This practice not only promotes a culture of shallowness but also devalues the skills, abilities, and contributions of individuals who do not fit the predetermined beauty criteria.Name] has been marred by a toxic and discriminatory work environment, rampant favoritism, and a dearth of growth opportunities. These issues not only impact personal well-being but also hinder the organization's overall success. It is essential for the Leela hotels to address these concerns promptly and implement substantial changes to foster a more inclusive, fair, and supportive workplace environment....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Guest Service Executive in New Delhi

Full Time

BD / Pre Sales Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 31 Jul 2020

Likes

Worst management I ever seen in my 3 year experience ,please don't go for brand name Leela ....better go for other brand atleast who cares for they employees

Work Details

No work life balance

Work timings: Flexible Timings

Work related travel: This is a desk job.

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THE LEELA PALACES HOTELS & RESORTS Reviews

1.3

• 5 Reviews

Guest Service Executive in New Delhi

Housekeeping & Laundry Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

1.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 21 Apr 2021

Likes

Very good management & staff

Dislikes

There is nothing like that

Work Details

Very good experience busy life

Work days: Rotational Shift (Flexible Timings)

Guest Service Executive in New Delhi

F&b service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 05 Sep 2018

Likes

That is nice property which I ever worked.

Dislikes

Everything is good but it's about employe compensation is not satisfactory.

Work Details

Amazing

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Guest Service Executive in New Delhi

Housekeeping Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 22 Feb 2022

Likes

During the work I get chance to meet different culture people and work

Work Details

It's good experience during the work

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Top trending discussions

View All

Career Advice

a project engineer

Notice period, early join

My current company notice period is two months 23-Dec-2024 to 20-feb-2024. But my new employer asking for early join ie 3rd of feb! I requested for early relieve to My current employer. Verbally they agreed to relieve two weeks early but now they not ready to relieve early. They want me to complete two months notice period. My new employer asking to join early! What can I do? Please some some give best advice?

Got a question about THE LEELA PALACES HOTELS & RESORTS?

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Similar Designation Reviews

Front Office Executive in Mumbai

Full Time

Front Office & Guest Services Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 28 Sep 2024

Likes

I don’t because i just gave interview and felt like, it is a trap

Dislikes

No clarity on job duties and responsibilities, felt like everyone is bitching about everyone’s back. Even the GM Mr. Sud, the head of HR is such a waste. He doesn’t know how to talk to anyone, i mean who has given him the position? I am just coming back from my interview I don’t know yet if i am selected or not. In a cab rn, and felt like let’s give a good honest review. Let me tell you, they don’t provide accommodation, and GM was praising the fact that they don’t give accommodation. They didn’t discussed the salary, because they are confused, they don’t know what they are doing. Leela i hope this is not your true culture 😂...Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Guest Service Associate in New Delhi

Full Time

Housekeeping & Laundry Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

1.0

Work-Life Balance

posted on 18 Jan 2025

Likes

We are working 12 to 13 hours daily and some TL's and managers are not supportive they deliberately stop employees to work late and they went home on correct time

Dislikes

Working hours for employees

Front Office Assistant in Jaipur

Full Time

Front Office & Guest Services Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

2.0

Work-Life Balance

posted on 20 Aug 2024

Likes

Accomodation Ambience

Dislikes

No work life balance long shifts no overtime pay Only favourites get awards

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Front Office Supervisor in Gurgaon / Gurugram

Full Time

Front Office & Guest Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 18 Jul 2024

Likes

Everything love about leela ambience gurgaon

Dislikes

Nothing

Work Details

Work timings: Flexible Timings

Front Office Assistant in Bangalore / Bengaluru

Full Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 28 Nov 2024

Likes

They provide good training and always focus on accuracy.

Dislikes

Some leaders do body shaming and partial to those employees who are good looking. They also insult their employees and make the feel ashamed at any place and at any point of time

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Front Office Assistant in Jaipur

Full Time

Front Office & Guest Services Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 13 Aug 2023

Likes

The property is beautiful

Dislikes

Everything starting with the people and the culture

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Restaurant Supervisor in Bangalore / Bengaluru

Full Time

F&B Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 12 Oct 2023

Likes

I love everything about The Leela palace Bangalore.

Dislikes

There is nothing I don't like about my hotel the Leela palace Bangalore.

Front Office Assistant in Chennai

Full Time

Front Office & Guest Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 29 Aug 2023

Likes

Amazing team members

Dislikes

No work life balance

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Assistant Front Office Manager in Bangalore / Bengaluru

Full Time

Front Office & Guest Services Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

2.0

Work-Life Balance

posted on 09 Nov 2022

Likes

Hotel is busy and has a competitive work environment

Dislikes

No employee benefits and no work life balance. Poor HR policies

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Guest Service Associate in Gurgaon / Gurugram

Full Time

Housekeeping & Laundry Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 03 Feb 2023

Likes

great place to access your career..

Dislikes

work life balance

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Other THE LEELA PALACES HOTELS & RESORTS Reviews

Hotel Operation Trainee in New Delhi

Full Time

F&B Service Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 09 Sep 2024

Likes

No verbal abuse in the hotel. Which is a very common thing in hotel industry.

Dislikes

Poor salary Extended shift times without pay/benefits Poor quality food for staffs

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Hotel Operation Trainee in New Delhi

Full Time

F&B Service Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

1.0

Work-Life Balance

posted on 29 Apr 2024

Likes

I don't think there is anything which I can mention here because they have nothing good in them

Dislikes

Everything starting from management behaviour and shift hours.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Chef DE Partie in Mumbai

Full Time

Kitchen / F&B Production Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 03 Oct 2024

Likes

Helping team

Dislikes

Political in a team

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves International Travel.

Pastry Chef Trainee in New Delhi

Full Time

Kitchen / F&B Production Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 31 Mar 2024

Likes

Nothing to be honest . They treat you labour.

Dislikes

Everything. No work life balance, people are not much welcoming, too much shift hours. No learning a wasteful experience till now.

Senior Associate in New Delhi

Full Time

Front Office & Guest Services Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 17 Aug 2024

Likes

The female managers are a pain. Very difficult to work with.

Dislikes

The managers work together and there's a lot of favouritism and don't promote

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Food & Beverage Attendant in Bangalore / Bengaluru

Full Time

F&B Service Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 16 Oct 2024

Likes

Leela Culture

Dislikes

Working hrs, less Salary

Director in Udaipur

Full Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 03 Aug 2023

Likes

Nothing specific

Dislikes

Actually there is no vision of company. No culture set yet. Company is like startup post Brookfield acquired it. Finance CFO is running hotel business. This situation can explain how culture would be. Job security is zero. Though i am working for few years but job is not safe at our senior level. Attrition is really high. Around 76%

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Food & Beverage Assistant in New Delhi

Full Time

Events & Banquet Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 19 Dec 2024

Likes

Leela is good property

Dislikes

Swift hrs

Makeup Artist in Jaipur

Full Time

Beauty & Personal Care Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 11 Sep 2024

Likes

Good environment, amazing management

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

HK Executive in Bangalore / Bengaluru

Full Time

Housekeeping & Laundry Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

2.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

1.0

Work-Life Balance

posted on 28 Oct 2024

Likes

Brand value

Dislikes

Market & business

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THE LEELA PALACES HOTELS & RESORTS Guest Service Executive Reviews by Locations

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THE LEELA PALACES HOTELS & RESORTS Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 THE LEELA PALACES HOTELS & RESORTS reviews submitted by THE LEELA PALACES HOTELS & RESORTS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if THE LEELA PALACES HOTELS & RES...Read more