The Lalit Senior Guest Services Agent Reviews

Likes

9 hrs shift, Work life balance is good, staff are supportive, Good communication

Dislikes

Process is missing, no sop, no Internal training

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

I'm very grateful for everyone.. in my job i get to see the direct result of my efforts which is incredibly rewarding... i also learn the leader chip quality from here only.. thank you for all 🤗

Dislikes

I love my hotel..who gives me lots of things .. lalit great eastern 📄

Work Details

Work days: Rotational Shift (Flexible Timings)

Likes

This place is just too comfortable. If you're not in the leadership role, you get to enjoy and live a comfortable life.. until one day..

Dislikes

The work environment at The Lalit is very stressful. Managers and owners often shout at employees, creating a tense atmosphere. This culture of passing blame means nobody wants to take responsibility because they fear being held accountable and possibly losing their job. Upper management often seems ineffective, more focused on pleasing the owners than solving real issues. Problems, like a non-functioning dishwasher, can go unresolved for months, which raises concerns about hygiene. Employees rarely receive appraisals, appreciation, or adequate leave. This lack of support and recognition shatters confidence, making it hard for people to move on to better opportunities. Many stay for years despite being unhappy because they doubt their abilities after constant criticism. The owners appear out of touch with employee needs. During the pandemic, salaries were reduced significantly for an extended period, unlike other companies that resumed normal pay sooner. Public image seems to matter more to some owners than genuine care for employees' mental health. Despite these issues, working at The Lalit can teach you what to avoid in a future job. It's a clear example of a work environment that one should not settle for....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Size of the hotel is good. Salary comes on time.

Dislikes

Work politics with unethical practices. No SOP’s in place neither will allow any to me made. Senior management insecured.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Bharat Hotels Limited is known for its luxury hotels and guest centric approach. It's an employee friendly organization with prime focus on employee wellbeing and health. BHL is an Equal Opportunity Employer (EEO) in true sense and were the first in the industry to hold Diversity and Inclusion as a "must" in the recruitment policy, ensuring 100% unbiased equality

Dislikes

Nothing.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.