The Hosteller Front Desk Manager Reviews

Likes

A great experience with The hosteller. I Learned about hospitality & customer service & many more things

Dislikes

Didn't provide my salary due to natural disaster in kasol.

Work Details

Work timings: Flexible Timings

Likes

NONE NONE NONE NONE NONE NONE

Dislikes

LOT LOT LOT LOT LOT LOT

Work Details

Work timings: Flexible Timings

Likes

Work culture with staff

Dislikes

Food for staff

Likes

Job location

Dislikes

Everything work culture Hindu muslim partiality

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

I joined this organization as a fresher and initially faced some challenges in learning the processes. However, with time, I was able to pick up new skills and adapt to the work environment. The reservation team can be a bit rude at times, but the senior manager and area manager during my tenure were quite understanding and approachable. Additionally, the regional manager stood out for being cooperative and supportive of the staff. One of the highlights is the accommodation provided outside the property, which is convenient and well-managed. The food quality was average, and occasional arguments between the housekeeping staff and café team regarding food standards were not uncommon. In terms of work-life balance, it largely depends on how you manage it yourself. If you’re organized, you can maintain a good balance. The salary is average but competitive compared to other hotels. There’s also room for growth, as the organization offers promotions and salary hikes based on performance, which is a definite perk. The guests and crowd vary depending on the location, but they are generally pleasant. The company encourages staff to interact with guests and gather feedback through various OTAs, which is a great opportunity for personal and professional development. Lastly, your experience with colleagues depends on the relationships you build. A positive rapport with your team can make the workplace enjoyable. Overall, my experience was positive, and I appreciated the opportunities to grow and learn in this role....Read More

Dislikes

One significant area of improvement for the organization is employee training. While they have designated training periods, the focus is primarily on explaining policies rather than preparing staff for real-time operations. Much of the learning happens on the job, which can be overwhelming for newcomers. The workload is also intense, with numerous reports requiring attention to minor details, which can be time-consuming and demanding. Another concern is the behavior of new managers. From what I have observed and heard, some new managers tend to favor only a select group of employees while treating others unfairly. This has led to dissatisfaction among staff, resulting in many resignations. It’s an issue the company must address, as losing skilled employees over managerial biases can harm the organization in the long run. There’s also a need for improvement in customer service. The company should focus on catering to current customer preferences and needs rather than solely prioritizing its long-term goals. Proper training programs should be implemented to equip employees for operational challenges. Additionally, the hiring process needs to be stricter to ensure only capable and dedicated individuals are brought on board. Lastly, the organization would benefit from introducing employee perks and benefits to improve morale and retain talent. In summary, while there are strengths within the company, addressing these issues could significantly enhance both employee satisfaction and customer service quality....Read More

Likes

Everything is good,

Dislikes

WFH is not proper

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

great work culture and mentors

Dislikes

nothing

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

The company is great to highlight entry level industrial experience

Dislikes

The positions are very competitive

Work Details

Work related travel: This job involves International Travel.

Likes

Horrible place No courtesy

Dislikes

Everything

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

No comments no comments no comments

Dislikes

No comments no comments no comments

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

The work is good for only bachelor's

Dislikes

Food is not good for south people

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

Their was nothing to like at that place.

Dislikes

Every single little thing was annoying. They always focus on the future of company but no attentions towards the day today problems and customer satisfaction.

Work Details

It was so terrible that i quit without even having my salery.

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country.

Likes

Don't have word to write here about this baniya shop.

Dislikes

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country.