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The Fern Residency

Compare

4.0

based on 231 Reviews

Video summary

Filter reviews by

The Fern Residency Front Office Associate Reviews

Updated 8 Mar, 2025

Overall Rating

3.3/5

based on 5 reviews

Rating distribution

1 (20.0%)

Category Ratings

3.3

Work-life balance

3.2

Job security

3.0

Skill development

3.0

Work satisfaction

2.8

Company culture

2.8

Salary

2.7

Promotions

What employees say about The Fern Residency?

Insights from employee reviews on AmbitionBox

Gender based rating

1.0

Rated by Women

1 reviews

3.6

Rated by Men

4 reviews

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5 reviews found

Sort by: Popular

Front Office Associate in Jodhpur

Full Time

Front Office & Guest Services Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 03 Nov 2024

Likes

Flexible job timings a

Work-life balance - Good

Dislikes

Some people create drama when you demand a salary while leaving hotel and they hold salary.

Salary - Poor
Promotions - Poor
Company culture - Poor

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Front Office Associate in Rajkot (working remotely)

Full Time

Front Office & Guest Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Oct 2024

Likes

Like very good hotel un bhuj

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Like here foreigners are also come

Front Office Associate in Pune

Full Time

Operations Support Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 08 Mar 2025

Dislikes

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Front Office Associate in Navi Mumbai

Full Time

Front Office Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 06 Dec 2022

Likes

Not a single thing like about this property even the hod and managers

Dislikes

Food waa given terrible and tasteless

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Front Office Associate in Morvi

Full Time

Front Office Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

5.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 03 Nov 2022

Likes

Property is good can easily improve his ability

Job security - Excellent

Dislikes

Providing lower quality staff food. Salary not in time.

Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Top trending discussions

View All

Interview Tips & Stories

2w (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

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Similar Designation Reviews

Duty Manager in Ahmedabad

Full Time

Front Office & Guest Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Feb 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Rotational Shift (Flexible Timings)

Senior Guest Service Associate in Jamnagar

Full Time

housekeeping sr GSA Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

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Work-life balance

posted on 27 Sep 2024

Likes

is very fast groing company

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

job security

Receptionist in Kakinada

Full Time

Front Office & Guest Services Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 22 Feb 2025

Dislikes

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Duty Manager in Lonavla

Full Time

Front Office & Guest Services Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

4.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 03 Jan 2024

Likes

Supporting GM AND few staffs

Promotions - Good
Company culture - Excellent

Dislikes

Timing

Skill development - Poor

Housekeeping Supervisor in Morvi

Full Time

Housekeeping & Laundry Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

5.0

Promotions

3.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 10 Oct 2023

Likes

Here the staff also gets promotion on time and salary also increases on time. The environment is also very good.

Salary - Good
Job security - Excellent
Promotions - Excellent
Work-life balance - Good

Dislikes

The staff has a big problem with food and accommodation

Company culture - Poor

Duty Manager in Gurgaon / Gurugram

Full Time

Front Office & Guest Services Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 10 Mar 2023

Likes

Ground staff is very courteous. Helpful, and familier

Dislikes

Management and their policies

Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Front Office Supervisor in Junagadh

Full Time

Front Office & Guest Services Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 Feb 2023

Likes

Good work with Fern hotel nice environment good staff behaviour etc.

Salary - Good
Skill development - Excellent
Job security - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary structure is poor.remote area..

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Guest Service Associate Front Office in Rajkot

Full Time

Front Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Dec 2022

Likes

Everything which I done , like room inspections, greetings and meeting to guest , C form Filling, handling Night Auditing, Check in and Check out and many more tasks.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There was nothing to dislike in it.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Guest Service Associate in Junagadh

Full Time

Housekeeping & Laundry Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 30 Sep 2023

Likes

Managing directors are good and supportive.

Skill development - Good
Job security - Good

Dislikes

They didn't provide medical care and paid leaves as per conditions.

Salary - Poor

Senior Guest Service Associate in Kolkata

Full Time

Front Office & Guest Services Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

1.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 24 Aug 2020

Likes

For now my services has kept on hold , according them , they will add me on duty after this pandemic situation .

Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Job security - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Other The Fern Residency Reviews

Assistant Manager in Vadodara

Full Time

F&B Service Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 02 Dec 2024

Likes

Good is fern name that's it

Dislikes

Very bad management cockroach 🪳 rat 🐀 are every ware junior staff are good and supportive But one of old staff harendra patel he is very bad (poison) toxic person of hotel he is leach of property.accommodation is very far from hotel u have to taken auto four time in a day 20*4=80 ,80*31=2430 ARE ITNA TO YE LOG APPRAISAL BHI NAHI KARTE WASTE OF TIME

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

FOA in Bhopal

Full Time

Front Office & Guest Services Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 04 Oct 2024

Likes

Nothing.

Dislikes

Work culture was so poor there. Senior executive and FOM behaviour was so unprofessional. Specially Mr amandeep singh always using swearing and agressive tone to talk to there juniors female staff and disrespect them. And fom always supports them. Very bad place for female staff. I never recommend any female to go there to start there career. She will be treated like a servent there. And there is no one to listen to your complaint....Read More

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Cook in Haridwar

Full Time

Kitchen / F&B Production Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 10 Dec 2024

Likes

Duty time is almost Ok. Staff accommodation provided near hotel. Staff is good. Festival celebrated. Vegetarian Hotel.

Work-life balance - Good

Dislikes

Salary comes after 20th of month even on 25 . Pf is not contributed by company so staff have to pay double itself. Salary comes cash for non pf employees. For pf employees they give cheque.

Salary - Poor

Operations Manager in Panaji

Full Time

Sales Support & Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 13 Nov 2024

Likes

If you are in managerial position, they give you the opportunity to take decisions on your own.

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Work-life balance - Good

Dislikes

Promotions not given based on the performance.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Security Team Leader in Mumbai

Full Time

Security Officer Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 05 Oct 2024

Likes

Supportive staff and management

Dislikes

Salary is too low compared to job duties and appraisal is too slow.

Salary - Poor
Skill development - Bad
Job security - Poor
Promotions - Bad
Company culture - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Chef in Jaipur

Full Time

Kitchen / F&B Production Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 22 Sep 2024

Likes

Work together like a good team . Quick response towards any problems. Shows good Hospitality. Listen to their staffs problem.

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

More groups in other states also . Fern has Limited groups . Need to expand more hotels within country and out of country.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

General Manager in Bhuj

Full Time

Administration Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Mar 2025

Likes

Fantastic management Great Team and working environment before time employees salary an other benefits

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Commis III in Nawalgarh

Full Time

Kitchen / F&B Production Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

3.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

5.0

Work-life balance

posted on 27 Sep 2023

Likes

I don't know about all the hotels but in which i am working is a pathetic one. I joined here just because of the name fern hotels and resorts but when i came here and saw the condition of koolwal kothi its pathetic. I am Just waiting for my 6 months to complete and get my experience letter and get away from the koolwal kothi The staaf is not working properly. Chewing tobaccos in the kitchen and As i am the most junior in my kitchen so they are just treating me like a labour and they are not even teaching me some new things. They are not doing shift properly if they want to drink alcohol leaving the kitchen as thier choice....Read More

Work-life balance - Excellent

Dislikes

Everything

Salary - Poor
Skill development - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Accounts Associate in Mumbai

Full Time

Finance Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 21 Mar 2025

Likes

Executives are very helpful

Dislikes

But manager are not so good every hod has ego problems

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Security Manager in Udaipur

Full Time

Security Officer Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Nov 2024

Likes

I liked the company's rules and working style and I will always remain associated with it

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

everything is going well

Work Details

Work days: Monday to Saturday (Flexible Timings)

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The Fern Residency Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 The Fern Residency reviews submitted by The Fern Residency employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if The Fern Residency is the right company for you. ...Read more