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Dow Chemical International Private Limited

Compare

based on 279 Reviews

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Dow Chemical International Private Limited Customer Service Specialist Reviews

based on 9 reviews

Updated 4 Dec, 2024

Overall Rating

4.2/5

How AmbitionBox ratings work?

Category Ratings

4.1

Skill development

4.0

Salary & Benefits

3.9

Work Satisfaction

3.9

Company culture

3.9

Job Security

3.6

Work-Life balance

3.1

Promotions/Appraisal

9 reviews found

Sort by: Popular

Customer Service Specialist in Navi Mumbai

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

2.0

Work-Life Balance

posted on 23 Jul 2024

Likes

Reputed company to work with Good leave policy Decent pay Some teams and team leader are really cooperative because of which company is winning title for best place to work.

Dislikes

Poor team leadership Favouritism Lack of work life balance For management: Company has great vision and mission whereas some team leaders are disappointing Team leader lack leadership skills ,bias towards certain team members are evident rarely allow to work from home despite of company hybrid culture. Never appreciate good work. Hope management will take this concern seriously and take necessary action for a fair and productive work environment....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Specialist in Navi Mumbai

Full Time

·

SCM & Logistics Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 24 Oct 2024

Likes

Co-operative people to work

Dislikes

1)As we work for International Team we are not able to take Neither International leave nor Indian leave #No proper leve management 2)No Team Management for done by New Team leader appointed for International Team. 3)we were told to get Hybrid mode of work still we are not allowed to get take Wfh many times.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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Customer Service Specialist in Navi Mumbai

Full Time

·

Import & Export Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 04 Dec 2024

Likes

Learning & Work Culture.

Dislikes

O Automation

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Specialist in Mumbai

Full Time

·

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 31 Oct 2024

Likes

Learning

Dislikes

New leaders just to take big steps not bother with dow culture and harsh in language and behaviour

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Specialist in Navi Mumbai

Full Time

·

Marketing Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 23 Oct 2024

Likes

Working culture

Dislikes

Too much hirearcies and system navigation for every process.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Specialist in Mumbai

Full Time

·

SCM & Logistics Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 03 Jul 2024

Likes

Culture, people and work life balance is great Work ethics are great

Dislikes

Nothing as such

Customer Service Specialist in Mumbai

Full Time

·

Customer Service Support Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 27 May 2022

Likes

Work culture, people are down to earth.

Dislikes

Limited growth opportunities

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Dow Chemical International Private Limited.

Customer Service Specialist in Mumbai

Full Time

·

SCM & Logistics Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

3.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 26 Jun 2023

Likes

Work life balance, growth prospects

Dislikes

Internal politics

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Service Specialist in Mumbai

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 01 May 2022

Likes

Work culture Opportunity to learn new skills

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

effortlesswinner

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

Got a question about Dow Chemical International Private Limited?

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Similar Designation Reviews

Customer Care Executive in Mumbai

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

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Skill Development

5.0

Company Culture

5.0

Work Satisfaction

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posted on 04 Oct 2024

Likes

Best company to work with❤

Dislikes

Nothing

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive

Procurement & Purchase Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

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Skill Development

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Company Culture

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Work Satisfaction

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Salary & Benefits

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Job Security

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Work-Life Balance

posted on 10 Mar 2019

Likes

Got good opportunity to learn CX website implementation, good company culture, good work-life balance, good growth opportunities if you are in a right team.

Dislikes

The team that I worked for was non-cooperative & insecure in spite of having many years of experience. Lots of politics. The team I worked for had the worst manager in my entire career & few sales manager who jointly harass, scream so that person is demotivated. HR is also helpless & takes no action.

Work Details

Lots to learn, exciting, can opt change within.

Work days: Monday to Friday (Strict Timings)

Technical Support Engineer in Dubai

Construction / Manufacturing Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

1.0

Work Satisfaction

5.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 01 Aug 2018

Likes

Good paying.

Dislikes

Lack of leaders.

Work Details

Work timings: Flexible Timings

Work related travel: This job involves International Travel.

Other Dow Chemical International Private Limited Reviews

Customer Service Representative in Navi Mumbai

Full Time

·

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 21 Oct 2024

Likes

Not much.. Since there have been lot of changes in the management and they have also hired new leaders.. Everyone is implementing their own rules.. Dow used to be a very good company but now there is not much..

Dislikes

Lot of micromanagement has started.. New leaders are forcing employees to come daily and not approving leaves.. Dow has a hybrid policy but now a days it is just a policy. Again, this is depend on team. No celebration of festivals.. They just distribute one sweet box that's it..

Work Details

Work policy: 4-5 days in Office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Sales Manager in Mumbai

Full Time

·

Enterprise & B2B Sales Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

1.0

Job Security

5.0

Work-Life Balance

posted on 10 Dec 2024

Likes

Good colleagues Good work Environment

Dislikes

No Growth after mid level

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

IT Analyst in Mumbai

Full Time

·

IT Infrastructure Services Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

4.0

Work-Life Balance

posted on 01 Dec 2024

Likes

Good Company in terms of , quality of work, pay and work life balance

Dislikes

No defined structure for future growth.

Senior Talent Acquisition Specialist in Mumbai

Full Time

·

Recruitment & Talent Acquisition Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

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posted on 28 Nov 2024

Likes

Working with global team

Dislikes

No joh security

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Project Cost Control Engineer in Chennai

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Construction Engineering Department

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Category Ratings

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Company Culture

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Work Satisfaction

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Salary & Benefits

5.0

Job Security

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posted on 24 Nov 2024

Likes

Excellent

Dislikes

Not yet identified still

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel.

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Pharmaceutical & Biotechnology Department

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posted on 21 Nov 2024

Likes

Safety is our priority

Dislikes

Not anything

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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posted on 01 Nov 2024

Likes

Great culture, stong focus on respect for people, integrity.

Dislikes

Limited growth opportunities due to lean organisation structure, especially leadership roles are extremely limited.

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Payroll Representative in Mumbai

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Category Ratings

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Company Culture

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posted on 30 Oct 2024

Likes

No micromanagement feels good and work life balance

Dislikes

As of now nothing.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

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Company Culture

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Salary & Benefits

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posted on 25 Oct 2024

Likes

Work life balance

Dislikes

Need more work

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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posted on 04 Oct 2024

Likes

A true employee's company

Dislikes

As of now, nothing.

Customer Service Specialist Jobs at Dow Chemical International Private Limited

Customer Service Specialist

Mumbai

3-8 Yrs

Not Disclosed

Customer Service Specialist

Mumbai

3-6 Yrs

Not Disclosed

People also ask about Dow Chemical International Private Limited's Customer Service Specialists

How is Dow Chemical International Private Limited to work for?

Dow Chemical International Private Limited is rated 4.2 out of 5, based on 9 reviews by employees on AmbitionBox. Dow Chemical International Private Limited is known for Skill development which is rated at the top and given a rating of 4.1. However, Career growth is rated the lowest at 3.1 and can be improved. To know first hand how it is like to work at Dow Chemical International Private Limited read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at Dow Chemical International Private Limited?

According to AmbitionBox ratings, Dow Chemical International Private Limited employees rate its salary and benefits as 4.0 out of 5. You can know more about Dow Chemical International Private Limited Salaries at AmbitionBox

How is the work culture at Dow Chemical International Private Limited?

Work culture is rated 3.9 at Dow Chemical International Private Limited by 9 employees. While job security is rated 3.9 and work-life balance is rated 3.6 at Dow Chemical International Private Limited. Read detailed reviews by employees of Dow Chemical International Private Limited on AmbitionBox.

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Dow Chemical International Private Limited Customer Service Specialist Reviews by Locations

Dow Chemical International Private Limited Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 Dow Chemical International Private Limited reviews submitted by Dow Chemical International Private Limited employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Dow Chemical I...Read more

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Dow Chemical International Private Limited Reviews >
Dow Chemical International Private Limited Customer Service Specialist Reviews

Working Days for Dow Chemical International Private Limited Customer Service Specialist

based on 9 reviews

Monday to Friday

100%

Work Timings for Dow Chemical International Private Limited Customer Service Specialist

based on 9 reviews

Flexible timing

Strict (5.30pm - 2.30am)

Strict (12.30pm - 9.30pm)

63%

19%

19%

Shift Timings for Dow Chemical International Private Limited Customer Service Specialist

based on 9 reviews

Night shift

Day shift

50%

50%

Business Travel for Dow Chemical International Private Limited Customer Service Specialist

based on 9 reviews

No travel

100%

Dow Chemical International Private Limited Customer Service Specialist Salary

based on 51 salaries

₹5 L/yr - ₹12 L/yr

107% more than the average Customer Service Specialist Salary in India

View more details

Employee Benefits for Dow Chemical International Private Limited Customer Service Specialist

Health insurance

1 total response

Office gym

1 total response

Job/Soft skill training

1 total response

Retirement benefits

0 total responses

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