TELUS Digital Customer Care Representative Reviews

Likes

Most pathetic organisation, and not recommended for professionals and even plain graduates. If you are a driver cleaner and wish to speak tuti fhuti english only learn then.

Dislikes

Everything about the organisation and the noida 135 contact centre

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

It's all a good company trying to achieve all. It tries to take care of it's employee if you get a neutral HRBP.

Dislikes

My HRBP bends down to my manager. Manager being into the girls, he always preferred them. If he likes that girl, and you are on break with her, your job is done in next 3 months. By experience was bad because of my Manager.

Likes

Telus is a very well known and also my experience with telus is very wonderful but the prossec I am working in is not at all good no work balance but if I talk about it’s an amazing company to work with as fresher ambiance is amazing cab facilities on time salary’s perfect ☺️

Dislikes

All good about telus

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Work environment and work culture

Dislikes

Nothing

Likes

Best opportunity to grow and start career with

Dislikes

Not obviously something to dislike ☺️

Likes

Nothing

Dislikes

The HR’s, no job security. Worst compny i ever worked

Likes

Team leaders and Hr are well supportive ❤️

Dislikes

Salary

Likes

Its good place to work

Dislikes

Hmmmm let me think

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

What I truly appreciate about working at TELUS International is the vibrant and inclusive work culture that fosters collaboration and innovation.

Dislikes

While I value working at TELUS International, there are areas for improvement. Salaries should better align with roles and responsibilities, and night shift allowances should be extended to operations employees for fairness. Providing joining kits for operations staff, similar to call center employees, would enhance the onboarding experience. Lastly, hosting an annual party to recognize employees’ hard work would boost morale and foster team spirit....Read More

Likes

only thing is that it is in work from home model.

Dislikes

the female management of lifeworks is too bad. No one will help you. Just to promote their family & friends they are promoting and giving the team managerial role to really incompetent people who doesn't even know the mean of team management and other aspects of this role. Plus when you highlight something they will use almost everything in their power to eliminate you from around them with bogus reason which have no basic logic also....Read More

Likes

1) Great bunch of folks working towards an interesting and futuristic field of autonomous driving/computer vision 2) Overall good learning and competitive environment helping you grow professionally

Dislikes

1) Nothing in specific but one might have to work with the clients of different geographies making it bit of a challenge to manage the time zone along with the working hours

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

One of the best organisation where you can learn and work at the same time. Line Managers are supportive and they constantly strive to ensure that the work life balance is maintained

Dislikes

None as of now.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing, if you will think that this might change your life, then hell no i would say , this org ruin your life and you will gain nothing

Dislikes

Every TM is toxic; no one is genuine with one another; some are arrogant, while others engage in gaslighting. Many TMs believe that they are the best, and that no one can compete with them. Seniors are the worst backbenchers in my opinion; some are immature and have not matured since puberty. Even my TL is full of grumbling and has no sense of humor. He wants minions to follow him around and do dirty work until the person reaches a breaking point. This organization does not offer casual or public holidays. Even if your terminology is correct, seniors will not help you. I would not recommend joining this organization because you may end up becoming someone you do not want to be....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Xavient Information Systems now aquire by Telus International which is rename now Telus Digital, So review given for Telus International. Job Security and salary credited on time is Good points is here.

Dislikes

Dislikes points are: * Major Dislikes is most of the senior management (RM and PM ) position filled by non deserving candidate , so lot of micro management as they do not know how to work. They reach there by politics or a particular religion / cast base. * Work-Life balance is not good as micro management more. * You have no choice for select your specialized field / programming, can be move in any other field or technology as most of senior management do not know how to utilize resource....Read More

Likes

Salary is always on time and colleagues are ok

Dislikes

Management is worst no support, whenever you ask for solution only you will get excuses. You can be kicked out anytime with XYZ reason. No work life balance total worst. Cab facility is totally trash they will drop you one hour before your shift and nobody cares.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Is Telus International legit for work from home? Excellent location to work. Pros: It helps me to remain open-minded about new ways of doing things, decisions, process flexibility, timetable flexibility, and a work-from-home atmosphere.

Dislikes

Nothing more.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.