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3.6

based on 33k Reviews

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Tech Mahindra Customer Success, Service & Operations Department Reviews

based on 463 reviews
Updated 16 Dec, 2024

Overall Rating

3.4/5
How AmbitionBox ratings work?

Category Ratings

3.3

Skill development

3.3

Job Security

3.2

Company culture

3.2

Work-Life balance

3.1

Work Satisfaction

3.1

Salary & Benefits

2.8

Promotions/Appraisal

Top Mentions in Tech Mahindra Customer Success, Service & Operations Department Reviews

463 reviews found for "appraisal"

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Top Tech Mahindra Interview Questions

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People also ask about Tech Mahindra's Customer Success, Service & Operations Department

Is Tech Mahindra's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 2.7k employee reviews, it's clear that most employees have an average experience working at Tech Mahindra's Customer Success, Service & Operations Department. Skill development holds the highest rating at 3.3, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about skill development and career growth on AmbitionBox.
Does Tech Mahindra's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Tech Mahindra's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.1 out of 5, based on 2.7k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Tech Mahindra's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Tech Mahindra's Customer Success, Service & Operations Department, click here.
How is the work culture at Tech Mahindra's Customer Success, Service & Operations Department?
Work culture at Tech Mahindra's Customer Success, Service & Operations Department is rated 3.2 out of 5 by 2.7k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Tech Mahindra's Customer Success, Service & Operations Department, click here.
How is the job security at Tech Mahindra's Customer Success, Service & Operations Department?
Based on 2.7k reviews on AmbitionBox, Tech Mahindra's Customer Success, Service & Operations Department employees rate job security at 3.3 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Tech Mahindra's Customer Success, Service & Operations Department, click here.
Is work from home available at Tech Mahindra's Customer Success, Service & Operations Department?
According to AmbitionBox, 20% of Tech Mahindra's Customer Success, Service & Operations Department employees work from home permanently, 64% work from the office, and 16% follow a hybrid model, based on 822 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Tech Mahindra's Customer Success, Service & Operations Department, click here.
How do I get a job at Tech Mahindra's Customer Success, Service & Operations Department?
To get a job at Tech Mahindra's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Tech Mahindra interview questions and practice your responses to prepare thoroughly.

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Work Policy at Tech Mahindra Customer Success, Service & Operations Department

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Workplace policy may vary based on Department, Designation and Location.

based on 822 reviews in last 6 months

Work from office

Work from office

64%
Permanent work from home

Permanent work from home

20%
Hybrid

Hybrid

16%

Other hybrid work policies

8%

2 days/week from office

4%

3 days/week from office

4%

Gender Based Ratings at Tech Mahindra Customer Success, Service & Operations Department

based on 7.2k reviews
3.5
Rated by 2.5k Women

Rated 3.4 for Skill Development and 3.3 for Job Security

women
3.4
Rated by 4.7k Men

Rated 3.3 for Job Security and 3.3 for Skill Development

men

Working Days at Tech Mahindra Customer Success, Service & Operations Department

based on 7.4k reviews
Rotational Shift
58%
Monday to Friday
24%
Monday to Saturday
14%
Alternate Saturday off
2%
Other
2%

Work Timings at Tech Mahindra Customer Success, Service & Operations Department

based on 7.4k reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 7pm)
57%
6%
3%
34% employees reported other strict timings

Shift Timings at Tech Mahindra Customer Success, Service & Operations Department

based on 7.4k reviews
Day shift
Night shift
72%
28%

Business Travel at Tech Mahindra Customer Success, Service & Operations Department

based on 7.4k reviews
No travel
70%
Within city
23%
Within country
4%
International travel
3%
Customer Service Associate
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₹0.9 L/yr - ₹12 L/yr

Team Lead
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₹1.4 L/yr - ₹24.8 L/yr

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₹0.8 L/yr - ₹7 L/yr

Associate
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₹0.9 L/yr - ₹6.5 L/yr

Senior Associate
1.7k salaries
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₹1.2 L/yr - ₹10 L/yr

Explore more salaries
cab
Office cab/shuttle
181 total responses
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Free meal
54 total responses
onsite
International/On-site exposure
48 total responses
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24 total responses
+26 more benefits
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