Talkcharge Technologies Senior Customer Service Executive Reviews
based on 2 reviews
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 17 Dec, 2020
Overall Rating
1.0/5
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Category Ratings
1.2
Salary & Benefits
1.2
Skill development
1.2
Promotions/Appraisal
1.1
Company culture
1.1
Job Security
1.0
Work-Life balance
1.0
Work Satisfaction
Talkcharge Technologies is rated
1.0 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Talkcharge Technologies is rated
1.0 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
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Popular
Senior Customer Service Executive in
Gurgaon / Gurugram
Affiliate Marketing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Dec 2020
Likes
Terrible
Dislikes
Worst for the employee as well as for the customer
Work Details
No work balance. Company owns you, you have to work more than your shift hours
Work timings: Strict Timings
Work related travel:This is a desk job.
Senior Customer Service Executive in
Gurgaon / Gurugram
Technical Support Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 05 Jun 2020
Likes
Not working
Dislikes
Everything...
Employee Benefits
Nothing. The only thing which is good is salary credit time which is 1st of every month.
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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Support Executive in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Apr 2023
Likes
TalkCharge is a great place to work if you value a learning-oriented work environment, a healthy work culture, fixed timing shifts and activities that promote engagement and team building.
Dislikes
No PF Contribution and bond
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Aug 2023
Likes
Na
Dislikes
I was there for the interview. HR asked me to wait till evening. There was not any another candidate for the interview at the same time. After the selection they asked me to submit my documents which was not necessary at all. I have worked with many organisations before, nobody asked me for these kind of documents for the joining formalities.
After wasting my 10 days of waiting they denied me for the joining. Such a worst experience with this kind of startup....Read More
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Support Executive in
Gurgaon / Gurugram
Full Time
·
Other Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 05 Aug 2023
Likes
Nothing it is really bad. Save yourself from this place
Dislikes
Everything. Don't do just for the sake of job
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Gurgaon / Gurugram
Full Time
·
Customer Service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Mar 2022
Likes
Worst company, worst HR policy, long working hours. No work life balance.
Dislikes
There is lots of politics in the company. There is bond of 1 year and they submit your original documents, if you breach the bond you have to pay one month salary and one month work without any pay. Worst leave policy, you have to fight for own leaves and one funny thing which is called half day. They will give you half day after working 7:30 hours and deduct half day salay.
Work Details
I was hired for email support and i was doing calling, chat and email as well and they don't have any sop to work. Everyday things changes in the process.
Work days: Monday to Friday
(Strict Timings)
Customer Care Executive in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 May 2023
Likes
The team has good and knowledgeable people who believe in team work and team growth.
Dislikes
As it's dealing in digital marketing so hybrid module can be implemented for emp. benefit.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 May 2023
Likes
Getting salary on time, Work pressure is not there
Dislikes
Flexible working hours should be there.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Analyst in
Gurgaon / Gurugram
Full Time
·
Research & Analysis Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 May 2022
Likes
Great place to work . Leadership is upfront helpful ❣️
Dislikes
Nothing
Work Details
Great
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 May 2023
Likes
Amazing people are there.
Dislikes
No such feedback.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Customer Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 06 May 2022
Likes
Working culture, environment, upper management
Dislikes
Leave policy could be better
Customer Service Executive in
Gurgaon / Gurugram
Technical Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 03 May 2021
Likes
Nothing
Dislikes
Management and HR policies are 0 and employees are less valued. Everyday new policies are made just to frustrate employees.
Work Details
The work life is not balanced in Talkcharge. The management is shit.
Work days: Monday to Friday
(Strict Timings)
Other Talkcharge Technologies Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Marketing Executive in
Gurgaon / Gurugram
Full Time
·
Marketing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Jan 2024
Likes
Only good thing is few people with which you worked with. Some were very nice specially from social media and to some extent research team.
Dislikes
Toxic work environment with 10-20 pathetic policies that adversely affect employees both mentally and financially.
1. They retain employees' original documents (10th and 12th mark sheets) throughout your work tenure, requiring a 15-day notice and submission within 48 hours for personal use. If you fail to do so, there would be one-month salary deduction.
2. 10% deduction from the monthly salary as a performance variable is enforced, with a delayed payout of 70-80% after a year( that too with unnecessary deductions)
3. You have to serve one year bond, failing which you need to serve one month for free.
4. Working hours are 9.5 hrs with a half an hour break. There is an inhospitable work environment as there is no as such half-day policy (even if you are too sick and you urgently need rest).
5. Worst leave policies, you have to fight for your own rightful leaves.
6. Reluctant to provide work certificates unless notice periods are fulfilled . If you won't serve notice, they would either force or else would treat you absconded.
7. They have mentioned buyout policy in "so-called" HR policies, however if you are ready to do that, they would say it's not applicable for you.
8. They would not compensate if something happens with your laptop.
Company is running by two insensitive and inexperienced individuals. No SOP for work is there. Regarding COO, I have one word which is 'a show-off' whose presence in office would only be felt in just making videos and reels (that too copied). They can do anything for the sake of camera, and to make themselves superior in front of their social media family. They will never acknowledge anyone's work efforts, and would show true Colors at the time of appraisal or when you decide to leave company. Biased with their favourites and neglects everyone else. Regarding CEO, definitely don't know how workflows should be managed. Hardly be seeing interacting with anyone (other than their own birthday or company anniversaries ). The biggest team you would find here would be the customer support (which makes sense as even the customers are irritated with them), second would be HR team who just hires another HR.
Last but the not least, the most rudest and non-cooperative HR who don't know how to talk to an employee. A super arrogant, argumentative, authoritative and unsympathetic (you may call dictator) person who would not acknowledge your conversations once you put down you papers. Never seen such a HR in entire life. HR is just the puppet of management, the hardwork would be in vain as they would deduct your bonus without specific reason. The management is unsupportive in every sense and would harass till your last day.Such companies should stop doing scam and illegal activities. Once you resign they would show you actual colors by disrespecting you in every sense, showing unprofessionalism and tactfully molding their conversations in such a way to prove you wrong. Horrible company, horrible experience, a big NOOOO to anyone going to apply here!!!...Read More
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
SEO Executive in
Gurgaon / Gurugram
Full Time
·
Digital Marketing Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 03 Jul 2024
Likes
There is Nothing to like about
Dislikes
Their is Everything to dislike.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Research Analyst in
Gurgaon / Gurugram
Full Time
·
Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Nov 2023
Likes
I liked the work culture of Talk Charge and Staff are also cooperative. I have learnt new things here.
Dislikes
No Dislikes
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Android Developer in
Gurgaon / Gurugram
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Nov 2023
Likes
The work life balance at TalkCharge is commendable.
Dislikes
Few things here and there can be worked upon
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Video Editor in
Gurgaon / Gurugram
Full Time
·
Digital Marketing Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 12 Jul 2023
Likes
I recently join this company as a video editor and i felt welcomed in my team. the team i'm working with is very helpful and the support has been phenomenal. the work pressure is minimal and everyone respect my new ideas.
Dislikes
Nothing as such till now
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Android Developer in
Gurgaon / Gurugram
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Jan 2024
Likes
Team was good
Dislikes
Micro management and HR were rude and treat employees as servants.
Youtube Executive in
Gurgaon / Gurugram
Full Time
·
Digital Marketing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 May 2023
Likes
Very cooperative staff and co-workers.
Management is very supportive and First company with such great HR policies.
Dislikes
Nothing, everything is fine here
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Front end Developer in
Gurgaon / Gurugram
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Jun 2023
Likes
The environment is very good and the learning scope is there.
Dislikes
Half day policy could be better
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Operations Manager in
Gurgaon / Gurugram
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Apr 2023
Likes
My overall experience is too good till date.
Dislikes
Half day policy can be better
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Quality Analyst in
Gurgaon / Gurugram
Full Time
·
Business Process Quality Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 May 2023
Likes
- Ideas can be discussed directly with top management.
- Happy environment
People also ask about Talkcharge Technologies's Senior Customer Service Executives
How is Talkcharge Technologies to work for?
Talkcharge Technologies is rated 1.0 out of 5, based on 2 reviews by employees on AmbitionBox.
Talkcharge Technologies is known for Salary & Benefits which is rated at the top and given a rating of 1.2. However, Work-Life balance is rated the lowest at 1.0 and can be improved. To know first hand how it is like to work at Talkcharge Technologies read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Talkcharge Technologies?
According to AmbitionBox ratings, Talkcharge Technologies employees rate its salary and benefits as 1.2 out of 5. You can know more about Talkcharge Technologies Salaries at AmbitionBox
How is the work culture at Talkcharge Technologies?
Work culture is rated 1.1 at Talkcharge Technologies by 2 employees. While job security is rated 1.1 and work-life balance is rated 1.0 at Talkcharge Technologies. Read detailed reviews by employees of Talkcharge Technologies on AmbitionBox.