Sophos Technologies L1 Technical Support Engineer Reviews
Updated 6 Jun, 2023
Overall Rating
2.1/5
based on 2
reviews
Rating distribution
Category Ratings
5.0
Company culture
5.0
Job security
5.0
Salary
4.9
Skill development
4.0
Promotions
2.1
Work-life balance
2.1
Work satisfaction
Sophos Technologies is rated
2.1 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects a below average employee experience, indicating poor satisfactio
...
Read more
Sophos Technologies is rated
2.1 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
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Popular
L1 Technical Support Engineer in
Bangalore marthahalli
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
2.0
Work satisfaction
5.0
Company culture
2.0
Work-life balance
posted on 06 Jun 2023
Likes
If you are looking for great salary and overall culture this is for you. You can definitely learn to manage time and you will be a Superman if you can atleast make 1 year there. If you adjust here then you can work anywhere easily.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Company culture - Excellent
Dislikes
Too much work. Less engineers and lots of calls. Work pressure will be there.
Work satisfaction - Poor
Work-life balance - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
L1 Technical Support Engineer in
Ahmedabad
Quality Assurance and Testing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 11 Apr 2018
Likes
Completely employee oriented company which takes care about employee benefits. Work cultuur is so good.
Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
You can't target very high package compare to other IT hubs but whatever it pays, it pays highest in Gujarat in this domain
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Network Support Engineer in
Ahmedabad
Full Time
·
IT Network Department
1.0
Overall Rating
1.0
Category Ratings
4.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 24 Jul 2023
Likes
Give salary on time.
Salary - Good
Dislikes
The lot of work in NSG department as compare to ESG. Also the work load is also high.
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
IT Service Desk Analyst (working remotely)
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 26 Jun 2024
Likes
Work balance and the team.
Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Progress rate was slow
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Professional Service Engineer in
Ahmedabad
Full Time
·
IT Network Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
4.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 08 Jun 2021
Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Senior Technical Support Engineer in
Ahmedabad
Full Time
·
IT Network Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
2.0
Work-life balance
posted on 14 Jun 2022
Likes
Best place to work only if you have Willing to learn
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Dislikes
Unless n until is Financial hike.
But I can't guarantee on it as not sure what exactly Manager is going through.
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employee Benefits
People gathering.
Enjoy the work culture and you get exposure on how Gujarati and Gujarat treats people.
TAC Engineer in
New Delhi
IT Security Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 14 May 2022
Likes
Technical learning increase every day
Skill development - Good
Job security - Good
Promotions - Good
Dislikes
Time constraints
Hardware Technician in
Ahmedabad
IT Network Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 11 Jun 2020
Likes
Support work from home and provide safety to prevent the virus
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
No team outing
Work Details
I am doing research and development of firewalls
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
System Administrator in
Ambavadi
It Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
2.0
Company culture
4.0
Work-life balance
posted on 10 Sep 2022
Likes
Skill development and learning
Salary - Good
Skill development - Good
Work-life balance - Good
Dislikes
Team dirty politics
Company culture - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Network Engineer in
Ahmedabad
IT Network Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
2.0
Skill development
1.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 15 Aug 2019
Likes
Work life balance
Work-life balance - Good
Dislikes
no career growth opportunity. engineer remains engineer for years and years, no budget for skill development
Skill development - Poor
Job security - Bad
Promotions - Poor
Work Details
Network Enigneer
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
International Travel.
L2 Technical Support Engineer in
Ahmedabad
Technical Support Team Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
5.0
Skill development
1.0
Job security
1.0
Promotions
5.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 26 Jul 2018
Likes
As a newbie to the network security domain/firewall domain you will learn lot of things in the network industry. You will get to know all the trending technologies, its configuration and hands on experience on troubleshooting these modules. You will get to know the networking related linux stuff checking the live logs and database working. Also you can get a very excellent knowledge of working of firewall an dealing different network topologies in which firewall is placed for different customers all around the world. Work life is not good you will need to provide each and every minute of your office time to troubleshoot the issues throughout the day. Salary is good as per the Ahmedabad local market but not good as compared to cities like Bangalore. Appraisal will be near to 10% a year. You will get free and transportation and allowance in night shifts only. TL and managers are good if you are productive enough or you get fired on a random day. They will take you to a tour of Goa or nearby places in a year. Team is very nice, you will get to know many new people mostly all the team members remain fresher or get experienced for 2-3 years and they leave the company mostly. You need to take calls and emails from customer for raising the cases and troubleshoot the issues and all day if you are on call your ears may start paining a little. But overall learning is really good as lot of networking products are there from Sophos which many companies run in their network environment mostly SOHO. It depends how curious you are to learn new things. You may not feel valued here after working so hard but technical learning is good....Read More
Skill development - Excellent
Work satisfaction - Excellent
Dislikes
Loaded work environment, expectation of more productivity, random firing, less professional, sometimes you get abused as well
Salary - Poor
Job security - Bad
Promotions - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work is really interesting, your mind will continuously get some new learning everyday, troubleshooting on products will lead you to improve your logical decision making and understanding the networking concepts in live environment.
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
System Administrator L1 in
Ahmedabad
Infrastructure Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 08 Aug 2017
Likes
Company have good people and job flexibility no time restriction ,free food and allowances
Dislikes
departments are not well categorize ,you are not assigned to do work what have you shown in you CV and skill set. salary is the big concern and job security is the big question .don't know when they will change their policy and you can get sack .
Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Other Sophos Technologies Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Team Lead in
Ahmedabad
Full Time
·
Facility Management Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
2.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 14 Feb 2025
Likes
Cafeteria
Coffee machine
Friends
Dislikes
Work life culture is partial
No security at all..they pick and throw employees even with experience of more that 10 years and state restructuring as the reason.
Salary and growth are peanuts so promotions go no where.
They should accept the company situation and not blame redundancy.
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Assistant Manager Administrator in
Mumbai
Full Time
·
Administration Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
5.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 24 Feb 2025
Likes
Work Life Balance, Reporting Manager, Global Exposure, Skill Development
Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent
Dislikes
Nothing as such.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Software Engineer2 in
Bangalore / Bengaluru (working remotely)
Full Time
·
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
1.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 19 Feb 2025
Likes
Permanent remote
Work-life balance - Good
Dislikes
Firing without notice
Job security - Bad
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Network Security Engineer L1 in
Bangalore / Bengaluru (working remotely)
Full Time
·
IT Security Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
2.0
Skill development
3.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 20 Dec 2024
Likes
Nothing
Dislikes
The work load and the management is toxic
Management is doing favouritism and they are very biased towards their favourite employees
Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Credit Analyst in
Kolkata (working remotely)
Full Time
·
Finance Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
2.0
Skill development
3.0
Job security
2.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 19 Dec 2024
Likes
Work from home
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Reporting manager
Skill development - Poor
Promotions - Poor
Devops Engineer in
Indore (working remotely)
Full Time
·
DevOps Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 19 Nov 2024
Likes
Remote working and learning
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
Nothing as of now
Supply Chain Manager in
Ahmedabad (working remotely)
Full Time
·
Procurement & Supply Chain - Other Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
2.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 28 Sep 2024
Likes
Good work from home facility. Flexible working hour
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Nothing as of now
Promotions - Poor
Channel Account Manager in
Bangalore / Bengaluru
Full Time
·
Enterprise & B2B Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 15 May 2024
Likes
One of the best company to learn and improve your skills under cybersecurity portfolio.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
NA
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Softwaretest Engineer in
Ahmedabad
Full Time
·
IT Infrastructure Services Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 05 Aug 2023
Likes
Flexible working time
Internal culture
Work from home facility
Mental well-being leaves every year
Skill development - Good
Company culture - Good
Dislikes
Bias in salary strcture between different state employees.(i.e Karnataka and Gujarat)
Some time work life balance not maintaining
Not giving appraisals as expected
Work Details
Work policy:
Once in a week
Work days: Monday to Friday
(Flexible Timings)
Project Manager in
Bangalore / Bengaluru
Full Time
·
IT Security Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 10 Jul 2023
Likes
Growing cyber security company with many business units
Salary - Good
Work-life balance - Good
Dislikes
Top Management way of working doesn't change with the market. Some Directors staying from many years don't let experiment anything new nor help or listen to improve from others.
People also ask about Sophos Technologies's L1 Technical Support Engineers
How is Sophos Technologies to work for?
Sophos Technologies is rated 2.1 out of 5, based on 2 reviews by employees on AmbitionBox.
Sophos Technologies is known for Company culture which is rated at the top and given a rating of 5.0. However, Work-life balance is rated the lowest at 2.1 and can be improved. To know first hand how it is like to work at Sophos Technologies read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Sophos Technologies?
According to AmbitionBox ratings, Sophos Technologies employees rate its salary and benefits as 5.0 out of 5. You can know more about Sophos Technologies Salaries at AmbitionBox
How is the work culture at Sophos Technologies?
Work culture is rated 5.0 at Sophos Technologies by 2 employees. While job security is rated 5.0 and work-life balance is rated 2.1 at Sophos Technologies. Read detailed reviews by employees of Sophos Technologies on AmbitionBox.